BWSSB — Billing with zero consumption

Dear Sir, When our layout got connected first time with the water pipe from BWSSB more than a year back, I noticed that water is flowing drop by drop to my house while my neighbor are getting good amount of water. So I informed the same technician who connected all pipe and meter in our layout. He investigated with water pipe without any success. Three months back when I met the meter reading person, I informed him that I hadn't received bill. He told me that there is a blockage issue on the other side of pipe and water is not coming in. He didn't take meter reading that time and didn't provide any bill. Today I have received this month's water bill S[protected] from BWSSB. For me it's the first time I got the bill. I was surprised to see of Rs20767 amount in this bill. Then I registered my RR number online in bwssb.org and was able to view all previous bills generated so far. While the meter is present outdoor, present reading and previous reading mentioned in some bill as 'Door Locked'. I'm seeing bill number S[protected] for Aug-2014 as first bill in online bill list and finding Rs15593 as arrears. I want to know more about this huge amount of arrears. With due respect, I want to state that I am not receiving water, but being billed a huge amount to pay. Please take necessary action and let me know if I have to provide more info. Thanks and Regards Tusar Kanta Nayak RR Number - S-210776 Address - 11, vakil Marina Layout, Kodichikkanhalli