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Agarwal Packers & Movers Complaints & Reviews

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Last updated Mar 29, 2024
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Agarwal Packers & Movers Phone Numbers

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+91 11 4500 4321
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+91 11 4506 3710
+91 11 4506 3710

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Agarwal Packers & Movers Head Office Address

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura
New Delhi
New Delhi District
Delhi
India
110034

Agarwal Packers & Movers reviews & complaints(1053)

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A
Anish Bheda
Mar 29, 2024
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Abusive threatening staff

My personal items were packed in naigao east last evening and were delivered to Vapi today morning. The final location of the unpacking is SILVASSA.

The transporter who carried my belongings reached Vapi quite early and was in touch with me since 9:30 AM today morning.

There was no coordination between Mumbai and Vapi as alleged by Mr. Gaurav Pandey and apparently Vapi office was not informed about the vehicle...
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P
from Ernakulam, Kerala
Feb 14, 2024
Feb 14, 2024
This thread was updated on Feb 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Household Goods Transfer not done as per commitment

Address:Agarwal Packers & Movers,Delhi, Jaipur

The house hold goods transferred from Kota (Rajasthan) to Kochi (Kerala) as per consignment no : GCKOTA[protected] dated 03/02/2024 by Agarwal Packers & Movers were not done as per commitment to the customer.

1. The items received in damaged condition (Washing Machine, Flower Vask, Harmonium, AC Cupper pipe etc.)
2. Installation and fittings were not done for Wooden Bed, Wardrobe & Dinning Steel Glass Table.
3....
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Address:Bhopal, head office Delhi

For the APML complain-
Dear Sir,

Consignment no……….. GCTRI[protected]

As promised by your employee that you will provide 02-03 weeks’ time for delivery of my shipment from Trichy to Bhopal.

I am writing to bring to your attention the concerning issue regarding the delivery of my consignment, which was booked from Trichy to Bhopal on 14.01.2024. No update is found for the APML tracking....
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A
Ashir Hossain
Dec 12, 2023
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Complaint about unauthorised use and damage of my car

Address:306, 3rd floor, Kabra complex, 61-MG Road, Secunderabad, 500003,
Website:www.agarwalpackers.in

On 25th Nov, 2023 I booked a service for transporting my vehicle Mahindra Thar from Hyderabad to Kolkata through Agarwal packers and movers.
The car was picked up by one of their driver named Deepak on 25th Nov 2023 and amount of 20000/- Rs was paid to Agarwal packers and movers for the transport service through credit card.
Since then the car has not reached Kolkata and upon following up for status I was informed on multiple...
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F
francie
from Mumbai, Maharashtra
Nov 27, 2023
Feb 26, 2024
This thread was updated on Feb 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compensation for breakage of my new table and refund of the deposit for boxes

Address:Mumbai & Pune offices

GCMUM[protected]th Feb from Mumbai to Pujne
CFR NO : CFRPUN[protected] for 8th -9th Nov from Pune to Pune

We moved from Mumbai to Pune in Feb and since there were too many boxes to unpack, we did more than half of the boxes and returned them. For the rest, since we were to move in a couple of months, we were told to pay a deposit of Rs 1000 for some of the boxes we still had with us . We moved again in November and this...
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Address:APML (Corporate)|Opp Crescent Public School Saraswati Vihar, PitamPura|New Delhi 110034

I am writing to formally file a complaint concerning the handling of my recent relocation with Agarwal Packers & Movers, under Booking No - GCNOIDA[protected]

During the transportation process, unfortunately, the vehicle carrying my household items encountered an accident. As a consequence of this incident, several of my household items sustained significant damage, amounting to an approximate value of Rs 59, 000.
br...
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A
Alok Nikku
from Khopoli, Maharashtra
Nov 20, 2023
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim amount for damage household not settled

Address:Delhi

Booking No - GCNOIDA[protected]
I booked my household with Agarwal Packer & mover. During the movement, truck was got accident and my household item worth Rs 59000 got damage.
I claimed to Packer & movers regarding damage of my insured housed hold items but they are offering me Rs 27000 only. They are deducting depreciation as per their choice, without giving clarification of calculation.
Further, depreciation clause was...
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P
Parivesh10
Oct 12, 2023
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Paid advance amount not refunded

On 24th Aug 2023, I booked Agarwal packers and movers for movement of my household items from Noida to Delhi against the booking ID CFRNOIDA[protected]. The movement date was 29th Aug. To confirm the booking, I made an advance payment of rupees 1650. Next day itself on 25th Aug (4 days before the movement date) I cancelled the booking and still I haven’t received my refund of 1650rs yet. Its been almost 33 days now since I cancelled the booking...
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Address:APML, Pune

I booked APML service for shifting within Pune (CFR No. CFRPUN[protected]/1). I cancelled the booking 4 days in advance due to personal reason. I was thus eligible for 100% refund.

At that time, I was told refund would be credited in 15 to 20 days. However, it's almost 40 days now. Even after a host of mails and calls to APML, the amount has not been credited yet. Doesn't look like it'll ever happen in future.

In...
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S
sunil1057
from Hardoi, Uttar Pradesh
Sep 9, 2023
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Unable to contact the concerned person

I am Sunil Kumar with GC no 4826828. I am working as a faculty in Amity University Gwalior, MP. I am frustrated by choosing Aggarwal Packers and Movers for shifting my belongings from Dehradun to Gwalior.

The response from your side is 1 out of 20 calls/msgs. I am regularly calling but am unable to get a proper response. after 18 days, I don't know when will you deliver my belongings.

please suggest to me how...
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S
Saransh Bagdi
Sep 9, 2023
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Refund for cancellation of booking

I had intimated them on 3rd July 2023 about cancelation of booking due to change in plan. As per the contract full money was to be refunded if it was intimated 4 days in advance, which I did.
I had received several commitments from APML side over mail committing to refund the money the money.
As per their last mail communication on 22nd July 2022, they informed that the refund will be provided in next 10 working days max.br...
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S
Saransh Bagdi
Sep 9, 2023
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Refund for cancellation of booking

I had booked a shipment for movement of goods, it was scheduled to be dispatched on 07 Jul 2023.
I had paid 10% of booking charges i.e. INR 550.
I had intimated them on 3rd July 2023 about cancelation of booking due to change in plan. As per the contract full money was to be refunded if it was intimated 4 days in advance, which I did.
I had received several commitments from APML side over mail committing to refund the...
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S
sanjaysharma19
from New Delhi, Delhi
Aug 28, 2023
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Pathetic Services - charging for insurance and not adhering it

Address:(DRS Group) , 220, 61 M.G Road, Kabra Complex, Secunderabad, Hyderabad, Telangana 500003
Website:www.agarwalpackers.in

I booked shifting services with Agarwal Packers and Movers DRS Group ( Bade Bhaiya) on 3rd June, which I received on 15th June.

They have unprofessional staff, while packing we told them several times to pack properly as it contains TV, crockery and glass items, as per them it is packed properly.

Now in transit, they broke my newly purchased LED TV, crockery, computer table, and some part of a double bed.br...
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N
Nikita0000
Aug 25, 2023
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Refund not received

Refund not received yet of Rs. 4500 against double transaction done online a month back. Charges for transporting scooty from nagpur to Pune...
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A
Aabhas Johar
Aug 20, 2023
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Left shifting goods on roadside in parking area

Apml people came for movement of wardrobe, bed and one carton from Delhi to Bangalore. Since my house is on third floor, they came upstairs and took all the stuff to be moved downstairs. Despite my repeated requests to pack first and then take it downstairs, they refused to do so that they will pack it downstairs only where all packaging material is lying. They took all stuff downstairs and then started asking for more money for packing it....
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A
Aabhas Johar
Aug 20, 2023
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Harassing the customer after moving half of the goods.

Booked a movement of a wardrobe and bed along with 1 carton of clothes, etc. First these people come without any packaging material. Then after number of customer care calls and emails apml people reschedule movement for upcoming week. Came today with packaging material. Moved the goods from third floor to ground floor despite my requests to pack first and then take them downstairs. After moving all goods downstairs they say we are short...
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Q
Qazwsx@12345
from Kolkata, West Bengal
Aug 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Delivery

My car was delivered from Kolkata to Bangalore. After the delivery, my car was filled with scratches, in almost every panel and was covered in dirt. My mudflap near rear left tyre was also broken. I paid transit risk fee of INR 3033/- and the Claims department of Bangalore is willing to offer only INR 5000/- which wouldn't be sufficient in recovering the cost required to repair the scratches.

Date of Delivery: 26.07.2023br...
+15 photos
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V
venkatknd007
from Indore, Madhya Pradesh
Aug 3, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Damaged Goods and Unfair charges

Hi there,

Gc No; 4868012
I moved my household from Indore to Hyderabad by Agarwal Packers & Movers, they promised to deliver in 10 days but they took more than two weeks. they promised to deliver all items without damage but my furniture was damaged badly, the vehicle also got damaged.
They promised to put the all items and install them within the invoice amount,
but Agarwal staff insisted me to give...
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S
Shoebk1983
from Vijayawada, Andhra Pradesh
Jul 30, 2023
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4 Boxes missing

They are big time thieves and thugs and moreover they have good who threaten customers. My shifting from Bangalore to goa was a terrible nightmare and no support from the APML Team. After lot of fights they paid 2000 rs as compensation for my 4 missing boxes. How can the boxes be missed if they have picked all.

I will never recommend them to anyone....
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A
Ashish_stmichaels
from Kolkata, West Bengal
Jul 28, 2023
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Delivery of Bike

Address:Agarwal Packers and Movers Kolkata DLF Galleria, 8 No, Major Arterial Road, South East Extension, BL-AF, Flat DGK-514, 5th Floor, Kolkata, West Bengal

I had my bike picked up on July 22, 2023, with a consignment tracking number of 4785872, which turned out to be incorrect or invalid. Despite reaching out to customer care, I have been unable to track the number. The contact person who took the payment of 6000, Kusum Roy ph no ( [protected] ), is also unresponsive after receiving the full payment. She sent me a phone number via SMS, and when I called, someone confirmed that my bike is with...
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