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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints(19926)

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J
John064
Apr 23, 2024
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Received defective product

I am ordered i kall n 5 4g calling tablet but received defective speaker not working and mic not working and no vibrate this tablet I want refund or replacement
amazon service won't provide refund /replacement...
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Palcapri
Apr 20, 2024
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Account closure and unable to get refunds

Hi,
I have placed 3 orders with Amazon on 11th April'2024, these were all prepaid orders with products mentioned as eligible for returns and exchange.

I received 3 items of the order on 13th April'2024 and when I was placing the return of the order that got accepted but thereafter I got the mail from Amazon that they closed my account due increase of returns/refunds.
While the delivery person has taken the return...
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bharath5963
Apr 19, 2024
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Sir, Kindly Speed Up My Order TRACKING ID :[protected] and Deliver it to me Today Itself as Quickly as Possible as it is Urgent
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Amazon India customer support has been notified about the posted complaint.
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    Sangyk
    from Ghaziabad, Uttar Pradesh
    Apr 15, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    issue of receiving wrong items and lack of resolution

    Address:Gyan Khand II, Indirapuram

    Introduction: I have been a customer of Amazon for quite some time, but unfortunately, my recent experiences have been far from satisfactory. Despite multiple attempts to address the issue, I have received the wrong item and placed replaced request too, with no resolution in sight.

    Details of the Problem: On 10 April I have received items (One Iron Stick) that were completely different from what I had ordered (Bubble Wrap)....
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    parthgohil9
    Mar 30, 2024
    Apr 23, 2024
    This thread was updated on Apr 23, 2024
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    Complaint Against Amazon India for Failed Deliveries and Misleading Information

    Dear Sir/Madam,

    I am writing to file a formal complaint against Amazon India regarding two orders I placed on March 27, with the following order IDs:[protected] and[protected]. Both orders were expected to be delivered on March 29, however, they were not received as promised.

    Upon contacting Amazon’s customer service, I was informed that the products were damaged in transit. Despite my insistence...
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    SHIPUMZ
    Mar 28, 2024
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    Product returned but not received the payment

    Address:VARANASI
    Website:amazon india

    Last 45 days i am getting a mesg that you will get your refund soon meanwhile my product has picked up last month only and still refund pending .in the Amazon portal it is showing that product has been lost after picked up and now suddenly amazon mention that we cant refund ...
    sir what should i do i think you all have done the mistake to lost my product and forcing me to pay, if you have mindset like this then it fine .in this case...
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    bharathreddyg
    from Guntur, Andhra Pradesh
    Mar 26, 2024
    Mar 27, 2024
    This thread was updated on Mar 27, 2024
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    No product spares and service available in INDIA

    Address:guntur

    I purchased the product from amazon Ordered on 6 November 6, 2022, Order#[protected], the machine is not working, i tried to reach out for technical support through Amazon; they provided one WhatsApp number but no response.
    i have shared details with the Amazon customer through ink Provider but have received no response, and whenever i call, I every time the explanation and details regarding the issue They are telling they...
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    chhayadesai
    from surat, Gujarat
    Mar 26, 2024
    Mar 27, 2024
    This thread was updated on Mar 27, 2024
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    Order yet not delivered

    Chhaya Desai from surat, gujarat
    i had placed my order on dated[protected]with order number : ORDER # [protected] parcel yet not delivered and email reced with attempt failure by delivery boy. it's wrong. please do needful for delivery my parcel as soon as possible....
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    Sunny2509
    Mar 26, 2024
    Apr 13, 2024
    This thread was updated on Apr 13, 2024
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    Regarding Refund of Order no. 407-5308827-8364309

    Hi team,

    Return picked up by amazon courier team on 18th March 2024 i.e Monday
    But still Amazon team has not initiated refund of the product
    PFA order details:

    Order#[protected]

    Registered Email ID: [protected]@gmail.com

    Return picked up date-18th March 2024
    Also attached evidences of return picked up & return shipment tracking details which I captured...
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    Sunny2509
    Mar 25, 2024
    Apr 13, 2024
    This thread was updated on Apr 13, 2024
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    Regarding Refund of Order#407-5308827-8364309

    Hi team,

    Rerun pickup done on 18th March 2024
    But still Amazon has not initiated refund of the product
    PFA order details
    Order#[protected]
    Return pickup date-18th March 2024
    Also attached evidences of return pickup & return shipment tracking details which I captured via Amazon App
    Kindly resolve refund issue ASAP...
    +2 photos
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    B
    bhar4321
    Mar 24, 2024
    Mar 26, 2024
    This thread was updated on Mar 26, 2024
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    Delivery Status is Showing False Update Even Without Placing a Call During Delivery Time

    Sir, My Package Tracking ID :[protected] is Showing False Update Even Without Placing a Call During the Time of Delivery... So, Resolve this Issue and Deliver it to me Today Itself as Quickly as Possible as it is Urgent...
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    bharath5963
    Mar 24, 2024
    Mar 26, 2024
    This thread was updated on Mar 26, 2024
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    Status Showing False Update Even Without Placing a Call During the Time of Delivery

    Sir, My Package Tracking ID :[protected] is Showing False Update Even Without Placing a Call During the Time of Delivery... So, Resolve this Issue and Deliver it to me Today Itself as Quickly as Possible as it is Urgent...
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    E
    Ezhilarasan A
    from Bengaluru, Karnataka
    Mar 21, 2024
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    Extremely Dissatisfied with Recent Order (Still Delivery Not Done)

    Address:AMAZON INDIA

    Dear Amazon Team, ...

    Order #[protected]
    Oder Date 15-Mar-2024
    Product Name : The MM Furniture store Hunter Wardrobe(Without Mirror with Loft)
    Seller : M M Furnitures

    Hi Team, As i ordered the Product from AMAZON on 15th Mar 2024 & Delivery Date Committed on 17th Mar 2024
    But Even till Date 21st Mar 2024 i haven't go the Product Delivered, I have made the Online Payment br...
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    rajesh29989
    from Bilaspur, Uttar Pradesh
    Mar 21, 2024
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    Delivery Service Complaint and Request for Immediate Action

    To Whom It May Concern,

    I am writing to formally complain about the repeated issues I have faced with the delivery service provided by Amazon. Despite promises of doorstep delivery, the assigned delivery personnel have consistently failed to deliver my orders to my residence, instead instructing me to collect my packages from a common location approximately 2km away from my home.

    Details of the Incident(s):br...
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    Shagarshash
    Mar 19, 2024
    Mar 21, 2024
    This thread was updated on Mar 21, 2024
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    Part-time job, online work from home job

    Address:https://emalspml06.com

    I was offered a part time job by Amazon whole going through Instagram status, when clicked link it routed me to WhatsApp, and the person asked few details and said in recruited for this job. Offered a joined bonus of 80Rs in an account with chrome link https://emalspml06.com further asked me to recharge 200/-, it credited 500/-, then asked me if I want to continue job as same, I proceeded and went on recharging so much huge amounts that it...
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    Laksh Keshwani
    Mar 18, 2024
    Apr 23, 2024
    This thread was updated on Apr 23, 2024
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    My order was cancelled by amazon and they are not refunding my money back to me.

    I have placed a order on amazon for iPhone 15
    the order got placed but after 15 mins amazon cancelled the order from their side and now my money is also with then
    i have all the screen shots for my order....
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    Kaku Bajpai
    from Delhi, Delhi
    Mar 18, 2024
    Mar 21, 2024
    This thread was updated on Mar 21, 2024
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    I didn't received my refund back.

    I have returned my delivery to amazon, they said that they refund my money to the bank but i didn't received my refund. I guess that there must be a processing issue....
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    Harshita Sehrawat
    from Delhi, Delhi
    Mar 17, 2024
    Mar 20, 2024
    This thread was updated on Mar 20, 2024
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    I'm complaining about that I didn't receive my refund.

    I ordered Inalsa standing garment steamer but then i returned it and the delivery boy took it on 7 feb 2024 the refund has to be initiated till 15 feb 2024 but till now i didn't got my refund.
    My total refundable amount = 5395 ruppees
    Order number =[protected]
    Order date = 01.02.2024
    We talked to amazon customer care but they said they had credited and asked me to ask my bank but my bank denied they said...
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    Ankita_1605
    Mar 14, 2024
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    Faulty monitor refund not issued

    I have been unjustly denied my refund for the faulty monitor received from amazon india. The product was verified as faulty by amazon. When we returned the product, the product was picked up by the delivery agent and verified. Later the amazon team denies that they have not received the correct product. They are asking me to return the correct product, which I already did in the first place(as verified by the delivery agent).
    br...
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    indmsr
    Mar 14, 2024
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    Unethical behavior, Wrong delivery charges

    I laced an order which had 5-6 items in it. I have a prime membership and I checked all the items were eligible for free shipping. But still I got charged for delivery fees and agent promised me that I would get refund for it. Amazon India is fraud and violating consumer protect act. I spoke with at least 10 agents so far and they have been keep tossing me around and leave the chat abruptly. They have no accountability and responsibility...
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