Aqua Guard

Aqua Guard Complaints & Reviews

Aqua Guard — not done service in spite of repeated calls of booking complaint

 oshosekar on Sep 24, 2012
Dear sir,

It is painful to say with regard to very poor status of "aquaguard twenty four hour service". Eventhough repeated calls have been made to 04439883333, for booking complaiants , no service personnel have been turned up for the past several months .In otherwords my aquaguard nova model water purifier is not working for the past several months which is still in AMC as on date. Ref No. 0068291859: Customer No. 1006391227.

Necessary arrangements may please be made to rectify the machine otherwise , direct the concerned authorities to refund the amc...
Complaint comments  Read comments [10]Complaint category Other

Aqua Guard — Deep Enterpises Pune AMC Contract is just not existance

 Rakesh Thampi
This is reference to the AMC Contract of Deep Enterprises As per the Bill & the contract they have to visit 3 times in a year but no response also once
Secondly two no given No response
Taken money for the whole year Rs950/- for against AMC Contract which will expire by 18th Mar'09

AMC Contract No is 612 date 19th Mar'08

Hope some one can support...
Complaint comments  Read comments [3]

Aqua Guard — poor service

I have purchased Aqua guard RO in October 2007. When I have purchased, they have told that you will get four free service. But till date I have not received not a single service. On 04/08/08 at 11:00 a.m. I have made a complain on helpline number. Again I have call on 05/08/08 at 12:15 p.m.. I have got reply that they will arrange a person immediately. Again I have call at 6:30p.m.. I have got reply that there is no complain from me and they registere complain now, so someone will visit within 24 hours.

Aqua guard company is fraud compny. They will cheat the customer by giving...
Complaint comments  Read comments [3]

Aqua Guard — Very Poor Service

 Mayur Kewalchandji Nahar on Aug 3, 2015
Description of their Poor Service my email that i wrote to aquaguard Contract Receipt No. 10 / 23053332 Name - Nahar Consultancy Add - 209, 2nd Floor, Ashok Bhavan CHS, Bhaji Gali, B. P. X Road No. 3, Bhayander-East. Thane-401105 ​Registered Mob No - 9819551537​ ​Correspondence ​Mob: +91 8655737179 ​Ur Guy Singh had arrived on 29/07/2015, for changing candle & carbon, against req no - 82731783, he came changed & the machine stopped working, later he says I again need to drop a request to start the machine, I again had dropped a request no - 82741374 dated 30/07/2015, one of Ur...
Complaint comments  Read comments [2]Complaint category Utility Services

Aqua Guard — Product very bad

 anand14463337 on Feb 7, 2016
Auqaguard filter & membrane very bad quality used during manufacturing bcz of this my filter stop working withing 2 month of purchase .
very bad product

dont buy this product
cheater company & cheaters agency personnel .
used filter installed after complaint .
from then my aquaguard stop working ....
Complaint comments  Read comments [1]Complaint category Appliances

Aqua Guard — Magna ro + uv

 jaganin on Apr 25, 2016
For last one month, we are facing problem as the water outlet / nozzle is not working and we registered a complaint 86738659 and till date they are saying the part is not available for replacement.

They have given the intimation to hyderabad office for the service part need to be replaced and they didn't received the part yet is the daily statement given back when i call them. Fed up with this guys did multiple follow ups. I wonder with out a service part manufactured why they are selling the product to us ?

Also there is no easy way to approach the management to escalate...
Complaint comments  Read comments Complaint category Utility Services

Aqua Guard — Very poor in service

 Banu Mohan on Feb 19, 2016
I have requested for service on 28.01.2016 under Complaint No. 85424306 and also I am in under AMC so I requested them for service. Till date nobody has responded and even every day I am requesting call centre to send the person but their is that still my complaint is opened. But nobody has turned up. They have provided their Managers phone No. but they not responding properly one Mr Baskar (8056191216) and one Mr pothiraj (8124312507)....
Complaint comments  Read comments Complaint category Appliances

Aqua Guard — False message

 Umapada Maji on Aug 28, 2015
A service done in my R O machine in August but no replacement done. On 12th August a message came in my mobile no 919434400922 that WEIGHT SENSOR ASSLY QTY :1000 MRP: 490.00 have been replaced. This is not correct. No replacement done during this period....
Complaint comments  Read comments Complaint category Appliances

Aqua Guard — unavailability of warranted service

 sherful alom on Aug 9, 2014
I have been using aquaguard water purifier (booster) with unit no.3077454 since 28/12/13. It is under 1 year service warranty. Unfortunately, the machine is not working since 31/7/2014.l have registered my complain against it on the very day with complain no.77506469. They promised to provide service within 24 hours but still they havn't turned up. Since then, i have called them multiple times but havn't got any positive response....
Complaint comments  Read comments Complaint category Electronics & Appliances

Aqua Guard — Pathetic service

 arkay0803 on Jun 30, 2014
I had complained to the chennai helpline on 10th June 2014 regarding the faulty tap of my Enhance RO + UV, acknowledged vide complaint no. 76702375. No action was forthcoming inspite of repeated calls to them. The matter was esclated again on 23rd June acknowledged again vide no. 76892993. I have been calling them every day, but till date no technician has turned up to rectify the fault. The machine is just a year old and I also renewed my AMC by paying a huge sum. I request aquaguard to take back the purifier and refund the cost and AMC charges paid and be done with it once and for all. If they...
Complaint comments  Read comments Complaint category Appliances

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