BlackBerry 8520
1.9
Submit a Complaint
18
COMPLAINTS

BlackBerry 8520 Complaints & Reviews

A
anujchawla88
from Betul Bazar, Madhya Pradesh
Report
Copy

Poor service

Address:Chandigarh, Chandigarh

customer care centre are not cooperating with customer
my handset was not working properly

after 7 days they replied as follows
Dear Customer,
Greetings!
Thank you for contacting Redington’ Black Berry Support Centre
Your Black Berry handset bearing IMEI no. [protected] given for service against the Work-order no CHD/BB/12/02053 was sent to Blackberry High Level
Repair Center...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sdaksha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of the set

Address:Central Delhi, Delhi

Sir,

I had bought the warranty handset of Blackberry 8520 on 02 September, 2011,thinking that ill have a better costumer care service and product..but to my surprise within 7 months the handset started having below mentioned problems.
1. Hang but work trying after 4-5min, always show a a small watch whenever i use.
2. Battery- phone light gets on after every 1-2min when phone is on charge.
3. Screen gets...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
Kinky
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Networking Problem/Faulty phone

I bought a Blackberry at a Edgars store +-14 days ago, the 7 day window period passed and the phone is giving problems and the store wouldnt change it!!!! I do not have network from 5pm to 5am, cannot receive or send emails, downloads are impossible and MTN and Edgars wants to send a BRAND NEW phone for repairs :WHAT'S TO REPAIR ON A BRAND NEW PHONE"????? DISGUSTING SERVICES FROM THE STORES AND WOULD NOT GIVE ME A CONTACT AT BLACKBERRY,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prachi shukla
from Delhi, Delhi
Report
Copy

Lost of Blackberry 8520

Address:Gautam Buddha Nagar, Uttar Pradesh

Lost of Blackberry 8520
Blackberry Complaints - Lost my Mobile Phone

Block IMEI Number and Kindly trace my lost mobile BlackBerry curve 8520
I would like to make a complaint regarding my lost mobile phone.

I lost my mobile phone office in Noida,India on September 07 2011. Please find the details of the mobile phone below.

Mobile details:

My Name: Prachi Shukla
Phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
begam thapa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

block IMEI NO 355986041989956

Address:Thane, Maharashtra

Dear Sir / Madam,

Block IMEI Number [protected] and Kindly trace my lost mobile BlackBerry 8520, PIN NO.25E5767F// BT MAC : A8 6A 6F A4 CC CB
BLACKBERRY 8520 ETA - 00108/2009/WRLO
CE0168
8 [protected]
REDINGTON PRD[protected]
BBMP0030
I would like to make a complaint regarding my lost mobile phone.

I lost my mobile phone while i have went to seen movie (bodyguard)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jainjitenda_4
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM WITH SPEAKER, ZOOM FUNCTION, KEYS NOT WORKING, GETTING HANG, AUTOMATIC SWITCH OFF N ON

Address:Vadodara, Gujarat

Dear Sir/Madam,

Purchased Date - 18.10.2010
Instrument - Blackberry 8520
PRICE - Rs. 11,570/-
Problem: Speaker problem and zoom function, instrument getting hang, keys not working properly, automatic switch on and off etc...


After purchasing the instrument I was facing the Zoom problem on few occassions which got corrected if I close down the function and start it again but after...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saroj Mehtani
from Delhi, Delhi
Report
Copy

Replacement of Battery

Address:South Delhi, Delhi

I had purchased blackberry curve (8520 white) from Telecare Network India Pvt.Ltd. at Lajpat Nagar II on 19.2.2011. Now for the last one month the battery of the set started causing trouble. A complaint to this effect has been lodged in the Service Centre situated at Lajpat Nagar on 23.6.2011.. My Work Order No. is DEL/BB/11/05727 with case ID BB0134915. I was assured that the battery will be replaced within a week's time. But to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mh01ha7795
from Mumbai, Maharashtra
Report
Copy

Worst After Sales Service

Address:Maharashtra

Guys,there is no point in purchasing blackberry handsets in bill.Its better to buy it from any grey market as the after sales service is worst to the core.If there is any fault in handset , its better to get it repaired locally rather then giving to any blackberry service outlet because you never know when you will get it back.

My handset 8520 having keypad problem was submitted to NUTRON TECHNOLOGY ( SHOP NO.104,1ST FLOOR,CIVIC...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umair <Merry>
Report
Copy

Receiving no sms messages

Hi! I m using BlackBerry curve 8520 and I cannot receive any text messages because it says "Memory and sim card are full! please delete some SMS messages" and i have deleted bundle of texts but i still can`t receive a single text and the same message is appear again and again. i have also taken out the battery for over 45 minutes to 1 hour about 3 times to refresh it but still have the same problem. :(
Please tell me the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
valprom
Report
Copy

defective unit

to whom this may concern;

i have sent my black berry phone for repair via globe telecom to blackberry repair service in singapore they made me wait for 3 months when they returned my unit it is still the same never repaired i complained at globe telecom philippines but they asked me to return the unit agian and they will return to singapore repair shop again meaning i need to wait for another 3 months again what the hell...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vedantbhootra2004
from Bengaluru, Karnataka
Report
Copy

Delay in return of product and inefficiency

Address:Udupi, Karnataka

I have given my Blackberry 8520 handset for a new panel replacement and keyboard change to NAGASHREE COMMUNICATIONS (Mangalore) which is an authorise Blackberry Service Centre. They told me I'll get it back within 5 days or a week max. It's been 15 days since and I haven't received a single call from them. Everytime I call them they tell me they'll call me when they get info about it from the bangalore service centre where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradh50
from Delhi, Delhi
Report
Copy

Battery discharge

Address:West Delhi, Delhi

Hi,

I bought a blackberry last oct 2010. Since then I have got my phone repaired three times, once for application error and twice for batterry replacement. Even after that ther are many problems, It hangs many times and doesnt reply. Sometimes if I get a misscall my phone keeps ringing even after the call is diconnected. I am very frusted and stopped using Blackbery. After buying this handset from Blackberry, it has changed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kazminadeem
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display problem

Address:Ludhiana, Punjab

I bought Blackberry 8520 in April-2010, soon i started facing problem in charging the phone, i had to leave the phone with Redingtton service center in Ludhian for over 10 days, i was told it has been rectified and i was issued a new phone.
Soon i started facing Screen display probme, this problem occurs sometimes, at times it flickers, at times it goes blank and sometime works absolutely fine.
i went again to Reddington cetner,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aarti.j22
from Mumbai, Maharashtra
Report
Copy

Faulty handset and bad customer service

Address:Mumbai Suburban, Maharashtra

I Had purchased Blackbery 8520 in Feb 2010. have been facing problem with the trackpad since day one. however could manage to do that. A month ago my phone just stopped working...the indicator kept on blinking red all thorughout. Finally took the phone to Blackberry center in Khar West for repair, was promised that i will get it back in 15 days it took them exactly one month to replace it with another instrument which to my horror had the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akankshagup
from Bengaluru, Karnataka
Report
Copy

Battery getting discharged within 4-5 hrs even at stand by mode

Address:Bangalore, Karnataka

I am akanksha gupta. I have bought Blackberry 8520 on 16th july 2010 from Sangeetha Mobile store at Mantri mall. After one month i started having problem with its battery. It is getting discharged after every 5 hrs even at stand by mode.
I have lodge a complaint to vodafone (mr. Sunil- [protected]) but they are not replying.

i have never such kind of bad customer service from blackberry and vodafone.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
akshat.iit
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing experience from Airtel

Address:Gurgaon, Haryana

I write this mail in absolute angst and frustration with the esteemed telecom Company if India-AIRTEL.
I had bought a Blackberry 8520 Handset in September Last year and my experience has been absolutely harrowing to say the least.
The phone's trackpad stopped responding whithin 3 months of purchase and i gave it to the Airtel Blackberry care center in Sahara Mall, Gurgaon for repair( Repair Form no-12548). They claimed...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
D
Dhaval Harshadray Chauhan
from Pune, Maharashtra
Report
Copy

poor material quality of headset

Dear Sir/Madam,

I have purchased blackberry curve 8520 on 25/02/2001. My device is working very well but after genuine use of hands free, within seven days hands free wire near to connector has been damaged. Hands free was in the working condition. I have complaint this matter to Redington helpline ref complaint id is BB00008488. From helpline customer care executive has guided me to visit Blackberry service station in Baroda...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
B Saxena
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Keypad no light

I bought this Blackberry 8520 from your shop " M/s Fine Connections - Irla - Mumbai" on the 29th Sept 2009 Bill no: 27705.
I have complained to the dealer about the handest keypad NOT getting lighted up -at times - when I want to use it. Kindly let me know the course of action as I am very sick and tired of running from pillar to post - before I am let with no other action but to go to the Consumer Court.
Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

BlackBerry 8520 Recent Comments