Blackberry Complaints & Reviews

Hi, I would like to bring into your notice about the lack of ownership and responsibility by Blackberry Service centre, G-5, 1st Floor, Janak Palace Shopping Mall, Janakpuri District Centre, Delhi - 110058. I’m holding the handset 9360 (Black) and from last 1 month facing the problem of “Battery Drained and shutting down”. Therefore I approached your expert centre around 25 days ago and explained the problem. I was advised that...

Respected Sir/Madam, I bought Black Beery Phone z10 located at saket Planet M, on[protected], but I found the problem in handset Not listen end user proper voice and hanging I went the Planet M and Meet Mr Nitesh he suggest me that you go the Black berry Center at Nehru place and they issue the letter DoA and you submitted here and I will change your phone, but sorry to inform u that their service is very cheap as per their standard,...

my phone got damegd after giving at cervice centre its hardware not working proprly...just like display audio port etc...finally its not working proprly...its given at blackberry service centre at kanpur...my phone is blackberry 9360 ...n i dont want any compro...

My Handset Blackberry curve 9320 is purchased only 4 months ago and went dead some time back, on giving it to the service centre at Vile Parle west V CAre telecom services, I was told that this is liquid damage and will not be covered by warranty, however If I want a replacement, I will have to pay[protected] for a new Handset .
My BB Pin is 24E7BA95 and IMEI no . [protected]
I have been trying to call the number on the receipt...

I buy a blackberry 9220 mobile on dated 19/03/2013 bill no 10659 Emei no [protected] from HP clectronics rudrapur . but on dated 5/09/2013 it was suddenly stopped then i visit to HP electronics to repair under warranty they refusd to repair then i went to V.K. Electronics authrised service center they take phone on 22/09/2013 but they did't repair and returned after 1 month and 8 days 38 days and told this not repairable. Plz provide...

I HAVE BOUGHT A BLACKBERRY 9720 YESTERDAY i.e. 0N 04/11/2013 FROM ARUN WATCH SHOP, YUSUF SARAI, NEW DELHI-110016 VIDE INVOICE NO. 10609. THE PHONE IS NOT BOOTING, I MADE SEVERAL ATTEMPTS OF REINSERTING THE BATTERY, EVEN CHARGED THE BATTERY FOR SOME TIME BUT IT FAILS TO BOOT. A WHITE FLICKERING SCREEN APPEARS AND REMAINS LIKE THAT WITH NO OTHER DISPLAY. I NEED A REPLACEMENT FOR THE SAME AS I HAVE NOT EVEN LOADED THE SIM CARD, I HAD BOUGHT...

Hi, Deepak Dudi this side, I purchased Blackberry Torch 9810 on 21 April 2013 with 18 Month Warranty. My handset have many problem. i sent my phone to Black berry service center but it is now replaced. My phone have many problem and i am not using it from last 2 month because it has not in working condition. 1. Many times Keypad stop working. 2. Always get hand. 3. Phone voice and volume not working i cant reacive calls and cant...

I had my bb 9380 under warranty which was been repaired by store.handset was provided for on 3rd oct, it took 15 days for getting it repaired. Then it was found on the very day of delivery( at store itself on spot) that battery wasnt fitting properly in handset. I have provided my bb 9380 battery for replacement since 16 oct 2013. for which nothing definitive has happend yet. there is a negligence on part of redington indore work order no....

I have a blackberry curve 9220 phone which i have taken in mid June. Battery of my phone is not working. I have approached blackberry service center on 15th September but they don't have a new battery for the same. My phone is in a guarantee period. They told me they will contact me regarding my problem but they didn't. Its been a month now and I am having a lot of problem regarding the same. I request you to look into this problem...

Dear Team, I purchased blackberry bold 9790 on 30 Nov'2012 against IMEI no [protected]. As I was facing heat up & battery issue, I visit blackberry expert centre, Newhru Palace, New Delhi. They have submit the device two times, but not able to solve the problem. When they have no choice, they said there is some problem in battery. As my set is in warranty period, I asked them to provide me new battery. On 3 Oct'2013...

i have my blackberry 9380 and my lock button dint worked well, due to no service center in sri ganganagar (rajasthan) i waited and after few months it got worse, then i shifted to delhi n got that it doesnt connects to internet as well . when i went to service center they said i have broken the lock button due to pressing hard but it wasnt my mistake since it was already that way and they also denied to solve the wifi problem saying now the...

I purchased mobile Model No. 9220 Colour Black from Mobile Cafe, Paschim Vihar vide receipt No. 748 dated 22.11.12 for Rs. 10, 500/- with warranty of 18 months. It is not working and nobody is listening to my complaint. Please do the needful and arrange to replace the same urgently. Thanks & Regards, A.K. Behl # [protected]...

i am losing money regularly from my balance, cause no coordination is there in between of idea ( my connection ) and blackberry ( my device), i had taken unlimited 399 regularly from BBM but instead idea is cutting money on miscellaneous usage parallely, i have tried calling them many times, but they don't value comments, and is humiliating talking with them . its like they want me to understand that they don't want customers to...

i have blackberry curve 9380. since i have purchase handset, it been to service center 4-5 times. but still there is no solution. my handset is having problem of automatic reboot for continues half an hour or more than that. there is scrach on my keypad that's why company is saying we cant help you but the fact is that there is no connection of scrach with the actual problem. Because the problem is that the handset is getting reboot...

I am Lakshmi Sharma of Guwahati, Assam. I purchased a Blackberry 9360 with IMEI No : [protected] on 11th April 2012, which carries a manufacturer’s warranty of 18 months against all manufacturing defects. My phone was working fine but lately stated developed problems in display. So I consulted the authorised service centre on 9th Aug, 2013 (end of 15th month). The Service Centre asked me to deposit the phone as it had developed some...

i bought new blackberry 8520 curve last year.. from Bhopal (india)
after few months it start heating up even when it was not in use.
i sent it to service centre.
they kept my cellphone for.16 days. after that they called me to collect that.
after servicing also this problem was continue + i found new problem of net connectivity.
i wasn't able.to browse internet +battery problem + heating up + hanging...

Respected Sir,

I have several complains regarding service centre of Blackberry (Care Zone). From Last few days i am facing many problem from service centre. I had given my two phones 9860 & 9220 for repair on 10.08.2013 but there was no positive response from service representative. When on 13th I reached to the service center to get my phones back i was not properly treated. Also person named SANJAY SINGH said that it...

Hlo, i have bought i phn Blackbery curve 9360, in november from big bazzar ,sahara mall.gurgaon
but after 15 days it shows software updation .when i went to the service center they said we can not chechk it as its impoted phn ,

while i was not aware i told them about my problem. but thay did not reponse for that issue.

they also told me that there is insurence and i year gurantee for this but did not get...

Pls noted i am buying a phone Blacberry curve9220 from Plantet M paschim Vihar. Blackberry Launch a scheme that they convert total amount in EMI total cost of phone.This is understanding between Bank & Blackberry .I have a Axis bank credit card & this scheme also implement on Axis bank credit card as per shop keeper & Blackberry commitment.But when i am recd my credit card statement total Purchase amount mention in statement.When...

I bought BLACKBERRY - 8520 curve ( IMEI NO. [protected]) on 21/07/2012.
Mobile get switched off automatically and will have to restart every time hence software damage and got hang the mobile with error.
had given 2 times for repair to REDIGTON, AHMEDABAD who is BLACKBERRY authorised dealer in AHMEDABAD, they unable to resolve the matter and 3 rd time they sent instrument to BANGLORE for replacement.
i got replace...

sir,
i had submitted my Blackberry bold 5 on 17th June at Blackberry service center of Eternity mall, Thane (west). they said the phone is water damaged and it would not be claimed under warranty. They asked me to pay 250 rs and submit the phone and they told me i would get my phone back within 8-10 working days as the phone will be sent to head office at Bangalore. I visited the store day before yesterday and they told the phone...

I refer to my blackberry tourch given to ur service staton on 10th june2013
Cas id bb0730907 ime no [protected] model no 9810 white.

It was given to service station for audio problem an there was also slider movement problem.

Has it is in warranty an u are charging me 2750 for slider change where in poona my
Friend got free replacement....

Respected Sir/Madam,

Recently I went to the Blackberry Service Center located at Dadar and gave my phone Blackberry 9780 for repair on 11th June 2013 of which Work Order Number - DJD/BB/13/04001, Case Id - BN0039187. I submitted my handset at the service center and was told will receive my handset within 8-10 working days but i got a mail from Blackberry within...

JobSheet No. [protected]
This is in regarding my BlackBerry 9220 which I submitted in Blackberry Expert Centre Gurgaon as it was having some problems of Auto Reboot.

29th May 2013: The handset was deposited and promised delivery time was 30th May 2013.
30th May 2013: I visited BB service Centre and they said that the phone is still under repair and told me to come back on 3rd June.
3rd June 2013: I visited...

I have purchased Blackberry 9220 EMI no [protected] on 23-07-12. It started giving trouble. The memory stick doesn't support by mobile. I was submitted mobile[protected] to Sampark System Bhopal (Complaint sheet no 3229) for solving my problem but after 15 day the problem still remains....

I had purchased Blackberry 9220 – ETA – 1742/2012/WRLO, IMEI – [protected]on 24th March 2013 from Alfa - Mumbai. In less than a month it started giving a problem, either party was unable to hear the voice on other end.

Upon complaining for the same i was told to go to service center. I visited a service center in prime mall - i was told that it has a hardware problem and it will go for repairing. Upon asking for...

dr sir/ madam,
i bought a blackberry curve handset from flipkart and i had a display and panel prob recently. i gave it for service at the blackberry showroom at phoenix market city on 2 apr. before proceeding for the process they called me several times but once i agreed they never ever called me. i bought a capdase cover on feb 15 at the same showroom but it was totally damaged now. i cannot use it. the...

Dear sir,

Sub: Repeated problems of Black berry Curve with new handset.

Ref to the captioned subject I regret to say that after purchasing BLACK BERRY CURVE 9220 ,IMEI NO: [protected]. I have made my life miserable. I would never recommend anyone in my life to purchase black berry handset.
I am hereby listing the series of event that has taken place with myself after purchasing black Berry Curve 9220:-br...

Block IMEI Number and Kindly trace my lost mobile BlackBerry 9630 TOUR
I would like to make a complaint regarding my lost mobile phone.

I lost my mobile phone from PREMDAN AHMEDNAGAR MAHARASHTRA on 13 APRIL 2013. I noticed that the mobile is missing from my flat. Please find the details of the mobile phone below.

Mobile details:

My Name: NISHANT ANIL MEHTA
Phone Model : BlackBerry...

Dear sir,

Below mentioned mail is the mail which i sent to blackberry and here i am sending you the same as i am facing lots of problem without my BB 9790 but service station people are taking it easy and making me fool. Please help me for the same as this is important for me as well we my emotional attachment is with this BB is there as it was given by my wife on my birthday.



Dear Sir,
br...