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Blackberry Complaints & Reviews

G
Girish Thadhani
from Roha, Gujarat
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handset not repaired under warranty

Address:Kutch, Gujarat

hi,

i have blackberry 9220 curve having emi no [protected] under warranty and its restarting and hanging in every 2 min i. I have submitted the handset to service centre in good condition in gandhidham avani electronics on 5th feb 2013 and still they are telling me it is under process of reparing,

so i humbly request to get my handset repaired back as soon as possible.

please help
br...
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D
DTANNA
from Veraval, Gujarat
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Network problem

Address:Gujarat

Dear sir,

I recently brought my Z10 from Blackberry dealer -
Divine Sales,
Dr. Yagnik Road,
Rajkot-360001
India

On 12nd March 2013.
IMEI: [protected]
PIN: 24CADAD9
BT MAC: 40 6F 2A 20 B3 58

I had a network problem in it. I was not able to use my BBM fluently. Some messages were sent while some were not. Therefore I complained in Blackberry...
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V
Vivek_biku
from New Delhi, Delhi
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Hanging and showing off problem

Address:Gaya, Bihar

Dear sir/madam
I bought my Blackberry handset model Curve 9320 in Dec,2012.Till then I am facing two problems with my handset.
1) Frequent hanging generally during incoming call and
2) Handset shows off if anybody call at morning generally,however,phone is on.But,after first call from my phone it becomes normal.
I got repaired my mobile from service center in Patna where only software was updated and it was told...
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punyaslokrath
from Saharsa, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cannot browse internet

Address:Dhenkanal, Odisha

i activated a TATA DOCOMO MaiLite plan of rs.12(1-day plan) yesterday, ie on 4th march. at that time i did not know that i would not be able to browse internet with that plan. since i just brought this new SIM, i had 750mb usage free which was not completely utilised by the time i activated mailite. is there anyway that i can browse internet through my 2-g plan before this expiration of the mailite service? the service was activated approximately...
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A
amitadv
from Delhi, Delhi
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Blackberry 9220 poor quality phone

Address:North Delhi, Delhi

On 27th January, 2013, I have purchased a Blackberry Curve 9220 mobile from authorized dealer of Blackberry at Rohini, Delhi. There are various manufacturing defects in the said mobile handset. Some of the defects/problems are as under:

1. The battery cover is loose;
2. Various parts of the mobile are moving inside the mobile and creates unwanted sound.
3. The voice clarity is very poor and uncomfortable.
4. The...
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majeedmajid
from Kalyan, Maharashtra
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low quality phones

Address:Thane, Maharashtra

I have been using blackberry phones and tablets since almost 3 years now. Working with a corporate company, i had sacrificed various features that are available in Android phones for a much better value for money deals. The thought was to access mails faster with so called fast data access of Blackberry.
In these 3 years o[censored]sing Blackberry products i have purchased 2 mobile phones and 1 playbook.
call it bad luck or poor...
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S
sid45
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after service

Address:Mumbai City, Maharashtra

i bought blackberry bold 4 worth Rs 32000 within 4 months i sent my bb 3 times for service n every time they tell me only 1 thing it has got repaired n will not have any problem now.

i m trying to contact there head but m not getting anyone replying to my mail nor they picking up the ph

n the service they proved here is worst u have to wait for around 2-3 hours for your turn they take your ph for around 7 working...
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M
mohda85
from Mumbai, Maharashtra
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bad services

Address:Delhi

I purchased blackberry on 3rd May'12, model blackberry curve 9220. after 2-3 months it started getting switched off automatically during short intervals. I visited blackberry service centre at lajpat nagar and they updated the software but after 1 month same problem happend and i visited nehru place service centre and they dint help. Finally I reached to Noida service centre and they asked me to pay 750/- just to check the problem and...
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U
umakantp
from Mumbai, Maharashtra
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Blackberry 9300 Curve Lost

Address:Odisha

I have lost my own Blackberry curv 9300 handset with SIM card on[protected] at Place: Gopalpur on Sea, District : Ganjam, State : Orissa, country: India.



I am the registraered userd of this handset. I have also registred my Id there.



Also pls find the deatils of the phone for your infromation:



Make : Blackberry

Model : BB CURV 9300br...
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S
shivamgupta9911
from Kolkata, West Bengal
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battery

Address:Meerut, Uttar Pradesh

Hello,

I had purchased BB curve 9380 on[protected] from "Krishna Watch Company"
Meerut, UP (email id - [protected]@yahoo.co.in).

My phone battery gets low 4 times in a day. I went to REDINGTON service -
the customer care of Blackberry in Meerut, UP (email id -
blackberry.[protected]@gmail.com) on 18-12-12.

They have made a complaint on 18-12-12 regarding this. Kindly...
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P
Priyanka9
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset poor performance

Address:Delhi

This is regarding the Blackberry Curve 9360 I bought on 27th November 2011 with the warranty of 18 months. i started facing so many problems from 1st day.For Which I marked the the mail to Redington in May'12 .Since then I am following with them. And when i went to customer service center in May itself, I complained about the battery Life, they told me that it works only for 1hour max and its required to charge the phone 3times a day,...
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Address:Gautam Buddha Nagar, Uttar Pradesh

This is regarding my purchase new BlackBerry Smartphone MODEL NO. 9300 3G (BILL No. 1673) on dated 08th Nov 2012 from exclusive showroom in Noida GIP Mall, Uttar Pradesh

1. From date of purchase I m facing the hardware problem and all issues informed to BlackBerry service center while submitting the same for replacement on dated 24.11.2012 ( JOB SHEET NO. [protected]).

2. They promised that it will be done in...
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S
smarttwice
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Faulty Mobile phone

I have purchased a new blackberry torch 9810 from the jubail, but the phone was faulty and i submitted back to the shop now he is playing, neither the phone is fixed nor i am getting the phone back. So kindly inform what steps i can take to resolve this issue. my email is [protected]@yahoo.com...
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F
foodpharma
from Mumbai, Maharashtra
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VERY POOR SERVICE STANDARDS

suggetion : never buy a blackberry[protected]they are not responsible for any service / warranty in India

COMPALINT

Dear Sirs,

your service vendor redington india is not accesble on the phone given on your website ie[protected]. After at least 100 calls I went to your vendor's third party SERVICE agent as per your website m/s New Tech Solutions Vashi , Phone Numbers[protected] and...
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K
KALOTRARAMAN
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOOSE BATTERY CASE

Address:Jammu, Jammu and Kashmir

HI,
THIS IS RAMAN FROM JAMMU. I PURCHASED BLACKBERRY 9790 BOLD ON 30.10.2012 FROM KT RHYTHEMS, JAMMU AT 26K BUCKS. FOR THE LAST TWO THREE DAYS I WAS NOTICING THAT THE BATTERY COVER OF THE CELLPHONE GOT LOOSE AND SLIDES. IT FELT CREAKY AND THAT IT WILL COME OFF OF ITS OWN WHILE USING THE PHONE. I WENT TO THE BLACKBERRY AUTHORIZED SERVICE CENTER AT 22A SHASHTRINAGAR, JAMMU ON 24.11.2012. THEY ALSO ACKNOWLEDGED THE PROBLEM AND TRIED NEW...
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J
jairon91
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After Sales Service

Address:Mumbai City, Maharashtra

I had purchased Blackberry Curve 8520. My handset is under warranty of 18 months from the date of purchase. There was software and other technical problem in the handset after a few months. So I visited my nearby Blackberry Service Centre- Redington India Ltd, Unit No 2, Sona Villa, 113, Opposite Shamrao Vithal Bank, S V Road, Khar, MUMBAI - 400052. I had given my handset at the said Blackberry Centre for repairs. They assured me that they...
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A
abhinav 282100
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non repair of product under warranty

Address:Faridabad, Haryana

Our blackberry playbook 32GB Prd[protected] , IMEI NO.[protected] was purchased on date[protected] ,invoice no.-5759 from ARORA sons , Q-11-A lajpat nagar-II ,new delhi-110024 , phone no.[protected],29847200. Within 5 months of purchase a complete blackout was seen on the screen . We understand that we have been supplied with a second hand/defective piece since blackberry was offering 50% discount on this product. After filing our complaint...
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P
Punitsingh
from Hyderabad, Telangana
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Handset Issue with my model and delay in servicing

This is with regards to the Handset i brought on 1st january 2012.
I brought model 9300 in white color with PIn no. 2787D68C.
The problem is that i have got my handset replaced or repaired 3 times and every time there is a problem they keep my handset for atleast 15 days.
Last i submitted my handset at Lajpat Nagar center on the 27th september 2012. Till now whenever i call them they say that handset have not been dispatched...
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S
sahilkumar1986
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BOLD 4 PROBLEM

Address:Ghaziabad, Uttar Pradesh

I have bought bold 4 from blackberry authorize dealers in noida sector 58. Since starting i facing problem in this phone of works very slow.so many times i have have to take out the battery and restart the phone in every one or two days. Secondly the main and other issue is battery backup which even lower than a chinese local mobile phone. I have to charge this phone minimum two times a day and sometimes three times also.now if we contact...
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J
jatin1988
from Pune, Maharashtra
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faulty handset blackberry curve 8520

Address:Mumbai City, Maharashtra

hi,
this is jatin waghela , a resident of mumbai .
i have purchased blackberry curve 8520 on 18th november,2011 . but since after a month or two after the purchase , the fone started giving problems.
within two months of purchase the track pad of the mobile stopped working . it was not working at all and i had to use such a faulty mobile . i gave it for servicing in the month of june . it took almost 15 days to get it...
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R
Rubul Saikia
from Mumbai, Maharashtra
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delay

Address:Kamrup, Assam

i submitted my blackberry playbook on 23rd of august 2012 to the nearest blackberry service center due to some charging related issue,since then i got no confirmation message regarding device status or any email from Blackberry,i called the customer care few times but they would always repeat the same line "Its not arrived yet" blah blah.i called them today also but they told me me that it would gonna take a while,they said that...
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V
varunp
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Screen problem in Blackberry 9780

Address:Ahmedabad, Gujarat

I had a screen problem with my BlackBerry 9780 wherein I used to get a white screen instead of the usual display.

I took it to the Redington India Blackberry authorized service centre in Ahmedabad and they told me that they would need to send it to Bangalore for inspection.

Few days later, I got a response from them stating that the handset did not meet 'warranty criteria' and it was 'irrepairable'....
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K
kabragirish
from Pune, Maharashtra
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handset getting hot and memory problem

Address:Mumbai City, Maharashtra

Hi Guys

This is for all those who are considering to buy a Blackberry handset. Please think 10 times before you buy one. The after sales stinks. The support is horrible. I bought my handset to SAP Mobile at Dadar, Mumbai on 30th August 2012, today it is 11 Sep 2012 and they dont even know when we will get the handset back neither do they know what the problem is with the handset and what are they doing to resolve it.
br...
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M
maanav.mahajan
from Patna, Bihar
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Defective Battery Charger

Address:East Delhi, Delhi

I purchased Blackberry 9300 handset on 23-4-12. The battery charger stopped functioning on 16-8-12.
It is still under warranty.

The charger was handed over to M/s. Service City, office No. 201, 2nd Floor, Sagar Plaza, Laxmi Nagar on 17-8-12 for replacement. The desk incharge told to collect it by 31-8-12.

Yet, there is no response from the service centre.

The IMEINO : [protected]., dated:...
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R
Rakesh Garg
from Meerut, Uttar Pradesh
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blackberry 8520 not working properly under warranty

Address:Muzaffarnagar, Uttar Pradesh

keypad is not working properly and is creating a problem in handling the calls.blackberry center in meerut are not giving good response in handling my complaint inspite of my phone being in warranty.I want my phne to be repaired immediately or it should be replaced by a new one phone is used very less and is under warranty.

waiting for your early response,
rakesh garg
rakesh.[protected]@gmail.com
[protected]...
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R
ravijspl
from Raigarh, Chhattisgarh
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set is not working

Address:Chhattisgarh

I had purchased a set from airtel bharti blackberry with airtell Sim. The above set has got defective within 3 months of ourchase. I had handedover it to airtell for reparing and after 30 days they have returened it to me that it is repaired but it was not repaired. Now after many chaseup they are not responding properly even not picking up the phone.And my set is still giving trouble i want to get a replacement against it....
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J
jasoriyam
from Hyderabad, Telangana
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Blackberry Mobile complaint since from Purchase

Address:Jaipur, Rajasthan

Dear Sir

By this mail i want to take your attention regarding the Poor Services of Blackberry Service Center. I am having a blackberry Curve 9220 which i have purchased in June-2012 itself. From the day one i was receiving the problem of automatically restart of my mobile, but due to busy schedule in office i have given on 14th Aug.2012 to your Jaipur Service Center for tracing the issue, after the deposition they have returned...
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D
Depinnder Singh
from Bilasipara, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have lost my Blackberry Curve 8520

Address:New Delhi, Delhi

Hi Sir,

I would like to make a complaint regarding my Stolen mobile phone.

Block IMEI Number and Kindly trace my Stolen mobile BlackBerry Curve 8520.

Someone stole my Blackberry on 17th August 2012 at metro Station. I have informed Delhi police regarding this incident and do FIR against the sim Block. I have also contacted reliance customer care regarding my sim block. And they blocked outgoing...
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paritosh_12
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fed up by Blackberry Curve 8520----Case Id BB0492312

Address:New Delhi, Delhi

Dear Sir,


As iam to inform you that iam the customer of blackberry phone where
iam facing a problem in my phone which is a liquid damaged in which i have handover my phone
to blackberry service centre{ Redington{ India} Ltd, B-32,First Floor, Lajpast Nagar-2, New
Delhi} dated on 23-Jul,2012, but 19 days had been passed but i still didn't received my phone,
not only this but also...
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mohsinmusk
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about second purchase warranty

Address:Andhra Pradesh

This is mohsin khan, i purchase BLACKBERRY 9300 8month back, now i am facing problem with charger.
I went redington service center at secunderabad. they said first accessories warranty only for 6 months. so you have to change at your cost.

I am agree to take blackberry original charger from authorized sales center, But i was shocked to hear redington India limited will not provide 2nd purchase warranty and guaranty.br...
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