Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

Dear Sir/ Madam,

This is to put an official complaint regarding an accident which happened by BEST bus number MH01 AP 0576, in this accident the driver was driving the bus very fast and brushed my car MH02 DZ 9557 from car's right side, near CBD Belapur. Please make a note that car was stationary in the traffic.
The accident has resulted in damage to the car's automatic right side mirror, the repairing cost of the...

On 19th september the bill for the month september a transaction was made for rs.2390 which was apparently failed as per the website and twice the amount got decudected please refund my amount this was the second the previous time it was for july month which was for 530 and the amount was not adjusted in the next bill ths is creating a nusiance and making a toll on my bank account i need the money to be transfered in my account
account...

Respected Sir,
With due respect I am writing this letter to inform you that I am customer of your Brihanmumbai Electric Supply And Transport.
Over the last few months, I have had a problem with my electricity bill which i have mailed to you as well so many times. The average bill amounted between 400-500/-. However since April 2023, there has been a huge increase in my electricity bill which should not be there due to some...

10am di light cut kiti hoi a 1:15pm ho gya light nhi ayi weather vi bilkul saaf a koi cloudh nhi hai a garmi bohuty jada a bohuut. Jada difficult a survive krna without light anu garmi ch. So plzz light diti jave riz da hi kmm a light cut...

I have boarded the bus hurriedly because he doesn't stop the Bus but only slowed the speed. But he misbehaves and Abuses in very disgusting way and also finally deboarded us from the Bus. Please Take a strict action about him.
Bus No. 224
Venue - Jeevan Nagar Bus Stop
Date - 28/06/23
Time - 06:02 pm...

My electricity bill comes almost double from 2 months.

Consumer No.[protected]...

I have resided in BDD chawl Worli and my Bill coming almost double approx 6000 Rs. from last two months...

Since last 2 year I have paid the bill online we have stopped receiving hard copy bill.
So please provide the hard copy of bill.
My consumer no.[protected]

Thanks & Regards,
Rahul Jiyeri...

I am traveling from Lalbaug to Girgaon everyday but I find everytime difficult to see that Bus No 69 frequency are very less and only this bus goes in this route.There are many passengers travel in this route like Harkishandas, Tardeo, Bycylla, and Sewri thus Non AC bus are running which give very discomfort to travel, So I Request the BEST to start some AC buses so that Passengers can travel and take the benefits of the AC buses
I...

Consumer Number - [protected]
Bill Number - [protected]

I am writing to lodge a formal complaint regarding an inaccurate electricity bill that I recently received. I hope to bring this matter to your attention and seek a prompt resolution.

I am writing to express my deep concern and frustration regarding the incorrect electricity bill that I received, despite visiting the Best Office and submitting a written...

I daily commute between old custom house and CSMT station in 116 bus number. The problem is most of the drivers don't stop at Old custom house bus stop while returning to CSMT. I tried complaining at the CSMT bus office but once they didn't have the complaint register and another time they didn't provide a pen. Have Tried to request the TTEs to ask the drivers to stop the bus but was useless. It gets very difficult to spend extra money and...

Dear sir,

I am resident of colaba. I am travelling between colaba to churchgate however buses are not much available. Frequency of Buses are very less. We have to wait more than 15 minutes but still getting bus is very tough. I complaint too many times through mail but no action was taken. Please improve bus services...

Dear sir,

I am resident of colaba. I am travelling between colaba to churchgate however buses are not much available. Frequency of Buses are very less. We have to wait more than 15 minutes but still getting bus is very tough. I complaint too many times through mail but no action was taken. Please improve bus services....

Hello Team,

I have paid the electricity bill however, I have not received the payment slip hence due to some error but the amount got deducted from account.
Consumer no[protected]...

Hello Team,

I have got an error while paying Electricity bill. However the money got deducted from my account but receipt not generated yet even. Can you please help me with this?.

Whether the payment is done or not.

Customer no :[protected]

Regards,
Naveen...

Hello Team,

I have got an error while paying Electricity bill. However the money got deducted from my account but receipt not generated yet. Can you please help me with this?.

Whether the payment is done or not.

Customer no :[protected]

Regards,
Naveen...

We entered from chembur station at bus number 381 for journey till vashinaka. I had 50 rs and bus fare was 12rs only I gave conductor 50 rupee note he said give 12 otherwise travel without ticket.
And after some time at chembur camp bus stop he told us to go out of the bus. He scold us that you don't even possess 2 rs change. Now I am asking you that being a bus conductor why don't you have 8rs change.
I am attaching bus number...

Hiii sir
this is praful salavkar staying as a rent person i have paid the janauary best bill through online after that the last 2-3 months offline hardcopy bill has stopped coming to my home w
i kindly request you to look into this matter and provide me an offline hardcopy bill

bill consumer no [protected]
above given no is my owner bill consumer number
name manisha moreshwar thakur

thanks...

Hiii sir
this is praful salavkar staying as a rent person i have paid the janauary best bill through online after that the last 2-3 months offline hardcopy bill has stopped coming to my home w
i kindly request you to look into this matter and provide me an offline hardcopy bill

bill consumer no [protected]
above given no is my owner bill consumer number
name manisha moreshwar thakur
br...

Respected Sir, I beg to draw your kind attention towards the excessive billings I have been receiving since the last few months. I have been living at my Current Residence since the past 5 years but it's been 3 months since I had been receiving such hugely inflated electricity bills although consumtion is not that high.
Kindly do the needful by sending someone to check electricity is stealing from our meter.
Thank you...