Broadband
2.4
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33
COMPLAINTS

Broadband Complaints & Reviews

L
lohithshettyk
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

notice

Address:Karnataka

Hi

I had disconnected the connection of reliance due to house shifting and told them clearly to collect the last month bill while take back the modem ..

i recieved a emial telling that the connecion is termiated and no one came back to collect

i still have the modem but after 7 months i have recieved a notic telling i have a due of 4200 whats this .. ??

i have the termination...
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T
tyagiv96
from Amritsar, Punjab
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Getting the Rental bills from last 5 months after disconnection

Address:Fatehgarh Sahib, Punjab

I, Manoj Sharma S/o Sh. Basant Sharma, had taken a BSNL Broadband connection along with landline (no. is[protected] at # 227, Ward no. 2, Khanna Road Khamanon, Distt. Fatehgarh Sahib & gave the written application for disconnection at SDO, BSNL, Machhiwara Sahib on 26.10.12 & got the receipt after submitted the Modem & other accessories. I have also deposited all the pending dues till 26.10.12.
But after that I am...
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G
gorock
from Mumbai, Maharashtra
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No activation no response despite many reminders

Address:South Delhi, Delhi

Pasted below are my mails to connect India : First one below is Jan 12th: Just chasing them, no response at all- Horrible experience

Best Regds- Rakesh

________________________________________________________________________________...

Hi Manoj,

There is no respond on my mails . Also there is no contact number provided on your web site

I have been writing constantly...
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R
ritkumar.uit
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing

Address:Indore, Madhya Pradesh

Hello Sir/madam,
I m Ritesh Kumar Akodiya i having broadband connection and my Account no is [protected]. last month i m applied the disconnection of that connection but when we Mr Ahish and his says me this month u r not pay monthly just pay only service tax but today i found the this month of bill include the monthly rental him.
so I humble request to you plz solve my this problem.



br...
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Z
zagir hussain
from Salem, Tamil Nadu
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connection failed

Address:Salem, Tamil Nadu

I am customer OF Wi5 Broadband since MAR’12-June’12 in Erode Dist.After change my addres to Salem Dist,there is following bad response from provider.

1.Worst Phoning system [Local provider]to me.

2.Most of places were poor towering system.

3.Their aim is only to buy INSTALL Amount of Rs 500 from customer.

Please try to avoid WI5 broadband.Thanks for viewing.

STILL...
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S
saraswathyraju
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

modem not working

Address:Tamil Nadu

Sir/ Madam,
we have lodged our complaint of broad band in the BSNL system for four times for the past 15 days and got the ID number also every time.Every time the ID number is closed without rectifying the problem.we are senior citizens and we are very much depend upon this to contact our children.When we contact the agents by pressing the number 9 in the system they give another number of their superiors to contact.But we could...
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D
drrau81
from Gurgaon, Haryana
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termination of broadband services

this is to inform u that i ,dr rahul gautam,am using ur broadband services(ph no[protected]. for the last three month i found my bill amount was above the choosen plan limit( around 400-500rs difference) on enquiring they told me(ur executives) that they 'v activated the DSL N ZAPAK PLAN, which was offered me free of cost for 1 month n later on i did'n wish to continue that plan(coz i did'n use dat plan)and without my...
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J
Jayaraj.M
from Pathanamthitta, Kerala
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broadband connection

Address:Kollam, Kerala

sir,
I am using WLL connection of the BSNL for the last four years.The consumers around my house has already given Landline Connection through cable.I request you to kindly connect my Telephone through cable and issue me a Broad Band connection under the BB HOME RURAL COMBO ULD 500 plan at the earliest as
Thanking you,
...
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G
gdg
from Bongaigaon, Assam
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Not working

Address:West Tripura, Tripura

Dear Sir, the broadband connection against my telephone no.[protected] has not been working since[protected] as the telephone line has been remained dead. I have brought this matter to the BSNL Authority at Siddhiashram several times but till date I am not able to access broadband service.Now I want to get admissible rebate from my rental of broadband connection. Moreover, I have been facing tremendous inconvenience for not being able...
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S
santoshkumarcrolli
from Chennai, Tamil Nadu
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internet connections

Address:Dharwad, Karnataka

Date: 14,12,2011
From
Santosh Kumar C.Rolli
H.No.58 3rd cross behind Chinmayaa-dham
Renikanagar Gokul Road Hubli
Karnataka

To
The Executive Engineer
BSNL Hubli.


Sir,
Sub: Broad Band Connection to my residence –reg.

I...
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D
DR>BABURAM SINGH
from Bengaluru, Karnataka
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Excess Billing

Address:Khordha, Odisha

Telephone/broadband bill received against bill No. 53047997 dt.6.11.2011 in respect my telephone number is unreasonable and excessively high than our use.This requires thorough monitoring and check.Misuse of services can not also be rulled out.Request a thorough investigation.
...
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S
sreemanth
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Broadband service is worst in Coimbatore

Address:Coimbatore, Tamil Nadu

Dear Sir,

I got airtel broadband connection in the month of Feb 2011. For the first 2 months things went fine with 1 complaint per month on the connectivity. In the month of April I had faced frequent problems on connectivity. The technician requested not to call to the customer care always. He asked me to inform him for any problem and he will fix it. For twice I did the same. I was fed up with the problems and frequency of...
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A
Ajith Kowshik
from Hyderabad, Telangana
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You broadband worst, worst, worst service

Address:Delhi

Worst, worst, worst service !!!!!!!

I took a connection (customer ID : 686832) from you broadband on 10th june by paying 3 months of the prior advance and I hardly use net only at weekends. From the day I took it I was facing frequent disconnection problem, eventhough a new modem was given.
On 1st july I was unable to connect after my continuous effort and lodged a complaint on 10th july. On 11th 4 executives came and...
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N
nikhiltathe
from Raipur, Chhattisgarh
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not working properly

Address:Durg, Chhattisgarh

internet not working properly...
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N
neeraj_garg11
from New Delhi, Delhi
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disconnection

Address:North Delhi, Delhi

Same situation! I had an account of Airtel broadband with the number [protected], for which i requested discontinuation of services in the month of january, 2011. I got around 15 calls from Airtel customer care to confirm for the disconnection of services. After that i got a service disconnection call and i was in peace that the connection no more exists.

It was in april 2011 that I again started getting calls from Airtel that...
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M
mathur.udit22
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaving by Top & bottom BSNL staff

Address:Jaipur, Rajasthan

Dear Sir,

please help me .... Again i requested you because i have not get any mail from your side also }


Actually i transferred my land line connection from Pratp nagar to Jhotwara jaipur .And BSNL people disconnected my land line phone from 18 th January 2011
i requested so many times and forward my application also .My father went my nearest bsnl office twice .but they were
not...
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P
pallawianam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am facing a great problem with current status of my phone and net service of mtnl delhi.

Address:East Delhi, Delhi

MAHANAGAR TELEPHONE NIGAM LIMITED DELHI




dear sir/madam 20/07/10



i am residing in new Delhi -110092,Ganges Nagar app. of fly over.i
am taken mtnl broadband connection at 17/04/2010 date,so there
are frequent...
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M
manmeet singh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no connection

Mithlesh sharma employee of reliance,he collect my documents & cheq of rs 500/-. 0n[protected] recieptno.[protected].He says company provide connection with in a week.till[protected] no connection.his mobile no [protected] also not respond.Second time reliance employee fraud with me in same type of complaint.First time BALRAM collect my document &rs 500/-recieptno.[protected] on[protected] .but same no connection...
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O
om parkash
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection break

Dear Dear,

I am sunil s/o sh. Om Parkash # L 80/A Railway Colony no:5 and connection on my father name.we are suffering from connection breaking problem from last 3 months.The breakdown happen evry five minutes.
we unable to do anything on internet.Kindly do some on priority basis.So that we can really enjoy with ur
product.

Regards:
Sunil Salaria...
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A
amit singla
from Gurgaon, Haryana
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broadband plan & bill enquiry

i want get in touch with my plan & terriff of broadband plan that i am using at the current status
i am unable to find how much rent i have to pay for a perticular period & what is the current status of my bill & broadband usage
during the last 3-4 month i have pay much more due to this problem

pls reply my solution as soon as possible....
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G
Govind Vashist
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud case by DISTANCE TELECOM, MTNL

Hi ,
I am Govind Vashist , Karampura , Delhi-110015, I got a call from distance telecom marketing cell promising MTNL broadband connection in 7-10 days maximum. and i had given an order to M/s Distance Telecom, 84 A,Ground Floor,DDA Building,Mata Sundri Road,New Delhi - 110002(#[protected],[protected].
i had applied for connection on 09 of Nov'09 along with 500/- rupees and till date when i call the customer care number...
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S
s.akila
from Tiruchirappalli, Tamil Nadu
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usage details

sir,
I am unable to open bbservice.bsnl.in. i did,t know my usage details past one month. pl.do the needful....
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P
p.v. guruprasad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non functioning

Sir, My broadband line is not functioning and also the phone provided along with the net connection. Request you to rectify at the earliest.

My No.[protected] Chennai - Royapetta

Guruprasad...
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N
Nandagopal
from Chennai, Tamil Nadu
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connection

dear sir
Dear Sir,
i register the complaint of Yesterday at airtel broadband customer .
but i found no respose from airtel regarding the complaint till now,
complaint
I have applied for Airtel Broadband connection on 23/10/2009 (Registeration form no. 920196).After Registeration I payed the amount Rs.2400.After that I have didnt get any response from your concern....
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A
Abhijit Bhattacharya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTNL Broadband Usage details

Dear Sir / madam ,

I am unable to view the broadband usage. Customer care are very rude and they tell always go for register.mtnldelhi.in and you can see your usage. But the page doesnot open any time. I have repeatedly told to MTNL customer care. But they always say loke this.

They dont know nothing. Even i want to protect my wireless modem through paasword but they customer care people do not know how to...
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P
phalgun
from Hyderabad, Telangana
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usage details.

i'm unable to understand the usage which one to take for granted.i've registere myself in the selfcare portal website.it's showing the one usage and the portal is showing the other usage.which one to take for granted.in selfcare its showing too much usage which i didn't use.there is no response from coustmer care when called them.no rectifing of the fault only for say there are saying wew'll rectifie....
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R
rahul gupta
from Mohali, Punjab
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money

i paid 2500 /RS with neccesury for broad band student plan at 24.9 09 , but not provide me connection till now , i am suffering broblems because i am a student and im don't left my college and can not go everyday at center . When i call toll free no.40121 and request for check my connection then i know that my money not submit to company. when i am request for refund my money then your company distributer round me on offie and frod...
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R
Rajendra Kuppusamy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation temporarily

Dear Sir/Madam,

I am leaving for US today night by 8-40 pm and I will be returning only on 13th January, 2010. I request that during this period[protected] to[protected] the broadband connection may kindly be deactivated temporarily and from 13th Jan 2010 it may be activated.

Thanking you, with regards,br...
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A
A S revankar
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

usage

sir,
given below is the details of the usage in last two days...
note that for the use on 17-09 i am charged for night unlimited also... please do the needful...

Service Name Account No Service User Id Total Download Volume(MB) Total Upload Volume(MB) Total Volume (MB) Total Duration (HH:MM:SS) Chargeable Units(MB) Excluding Night Unlimited
BroadBand 23098158 [protected]@bsnl.in 8287.40 1011.64 9299.04 37:27:33 688.20br...
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A
ANAMIKA DATTA BHOWMIK
from Pandua, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dynamic lock not working.

To
The Divl. Engineer (Intl.).
BSNL / Kolkata Telephones,
Howrah Date: - 13/12/08



Sub:- Resetting of dynamic locking against Telephone No.[protected].

Dear Sir,

I write to inform you that after converting my old land line connection as stated above with the Broadband connection in the month August’08 the dynamic locking system is not working in my...
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