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Butterfly Gandhimathi Appliances Complaints & Reviews

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Last updated Mar 17, 2024
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+91 44 4900 5100
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Butterfly Gandhimathi Appliances Head Office Address

No. 34, (2nd Floor), Rajiv Gandhi Salai, Egattur Village
Chennai
Chennai District
Tamil Nadu
India
600103

Butterfly Gandhimathi Appliances reviews & complaints(149)

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K
Kudva1302
Mar 17, 2024
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Butterfly wet grinder B24031500167

Address:1302,B wing,wadwa platina, Kolhset road

After one month of rising complaint to butterfly customer care.still not resolved.....
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Kudva1302
Mar 17, 2024
Mar 17, 2024
This thread was updated on Mar 17, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Butterfly wet grinder B24031500167

Address:Thane

Wet grinder bought on January 2024 after 1 month o[censored]se the grinder is not grinding it properly..After repeated call to customer are care and service centre even after one month nobody came for service...
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periyasamy94
from sathyamangalam, Tamil Nadu
Dec 24, 2023
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Induction cooktop service

Address:kurumbapalayam

I bought butterfly rapid plus induction cooktop from flipkart
it stooped working 3 months ago so i called service support
a service person came and said its ic problem and he removed circuit board and taken with him.said he will replace 2 to 3 days but he never came till now
i called him 5 times he tells every time he will come in evening or tomorrow but he never came. i also called butterfly service regarding this 2...
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Xvishwas
from Mumbai, Maharashtra
Jul 15, 2023
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Complaint regarding warranty coverage.

Address:143, pudupakkam Village , kellambakkam- Vandur road, kancheepuram district , 603103 Tamil Nadu India

I am writing to express my disappointment and frustration with the warranty coverage provided by Butterfly Company for the [BUTTERFLY INDUCTION] I purchased on[protected]. Despite the warranty period still being valid, I have encountered an issue with the product, and I believe it should be covered under the terms and conditions of the warranty.
I contacted to butterfly customer care support but he always gives service provider number...
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KEERTHIVASAN R
Apr 30, 2023
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No response for warranty claim

We have mixy not working properly, so we decided to do a warrenty claim but the proffesional are not doing the work(repair the item), we have called the given phone number of the person(who repair the item for the warrenty form the store) but no answer in response. The store is located in Thuraiyur-621009, Trichy, Tamilnadu...
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joyijohn
Apr 24, 2023
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Butterfly curve chimney

Address:joy cochin

I boutht butterfly chimeny curve model on 15/8/2018 and it has stopped working recently, and the company techinial is saying it cannot be repaired.

I could use this only for five years and now should I throw it way....
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K Raja850
from chennai, Tamil Nadu
Apr 3, 2023
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Butterfly smart glass top 2 burner gas/ gas stove glass damaged

I just bought the Butterfly Smart Glass Top 2 gas on Amazon. Ever since I bought it a year ago till yesterday there has been no problem. But the glass suddenly burst this morning and there was no loss of life. But we were devastated. Still the tension remains. I have bought butterfly brand cooker three mixers one water heater 500ml and never had any problem. But I think butterfly gas stove glass is worst product. Please give me good solutionbr...
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Sneha_Jain
Mar 17, 2023
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Induction not working

I have purchased a induction from butterfly India.Induction stopped working within 2months.I rarely used that induction.So I have registered a complaint for the same.After many calls they came to pickup my product for replacement and it's been 1.5months from the date they picked my product .Now I don't have a product and customer care are worst.Call customer care executive regarding the same they told you directly have to call the service...
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nirmal lakshman
Jan 26, 2023
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Want to return unsafe product

Address:Chennai

I bought Butterfly Gas stove on may 2022 at Chennai saravanas store.With in 7 months my stove got fired on 23/01/2023 thru the On/Off Knob.

We all got panic and more frustrate at the moment Because of the flame spread-ed out and firing approx 3 feet from the stand. we tried to contact Butterfly service person he simply replied that Our technician will contact you and then we will take further action.

Very worst...
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Sneha_Jain
Jan 19, 2023
Mar 17, 2023
This thread was updated on Mar 17, 2023
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Butterfly Rapid Plus Induction Cooktop

Address:825329

On 29th September, 2022, I have purchased Butterfly Induction Cooktop from Flipkart which is under a warranty period of 1year. It stopped working from last two months. I did complain many times through proper channel but still my problem is not resolved. Every time I call they just register a new complain and ask me to wait for two more days and after two days no action has been taken from there side.I have registered a few complaints with...
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Km Arti
Jan 19, 2023
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Not filling warranty order (Part replacement)

Address:M30A krishna vihar near bharat shakti public school buddh vihar new delhi 110086

I purchased a butterfly mixture in 1/02/2021.this mixture is in the warranty period right now.motor of the mixture is not working from last two months I did complain many times propper Chanel.l don't get any positive response by the company representative.the company representative is concocting me last two months... I requested to you please solve my problem...thanks...
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Pavithmohan43
from Chennai, Tamil Nadu
Dec 3, 2022
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Cooking is not working Fine- Split hot steam and liquids over the sides

Address:Chennai

Hii,
We brought Butterfly Cute 5.5L Cooker in Saravana Selvarathanam Stores at Chennai on 31/07/2022.Few Months it works fine but in last 2 months the gasket starts coming out from the sides, spit out hot steam and liquid. Its create fear and stress to my old aged Parents while cooking.

I visited to the store no response and we also went to Butterfly service centre at Kodambakkam, They said its works fine and suggested...
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Dinesh0606
Oct 18, 2022
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Mixer

Address:Chennai

I am purchased the product from flipkart. with 2 years of warranty.
Suddenly it's not working then I went to nearest service centre for butterfly.they are not giving service because, of online buying.
I am complain through online they are taking my complaint and given complaint is-B[protected]....
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P
Prayag321
Sep 21, 2022
Jan 19, 2023
This thread was updated on Jan 19, 2023
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Not getting replacement for a warranty product

A nonstick cookware set purchased online was damaged within less than a, and they are providing replacement of new product....
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K
Kashyap310
from Shahjahanpur, Uttar Pradesh
Sep 15, 2022
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Induction not working

Address:Dm compound dm hata near Govind ganj fatak Shahjahanpur utter pradesh 242001

I need service...
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V
VulgarisSuffer
Sep 1, 2022
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Not providing Service in Warranty

Bought Butterfly 750W mixer from flipkart with 2 years warranty. In 6 months Motor started giving sparks, weird noise and burning smell while running.
Called customer care they created ticket B[protected], After a day service comes and says Motor is faulty needs replacements. He said he doesn't have motor at the moment and will bring replacement in 2 -3 days and will fix it. Ticket got closed on next day without any replacement motor...
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PRASHANT R KARANJAKAR
Aug 5, 2022
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Jet elite mixer/I complained at 19/07/22 foot working mixer

I complained at 19/07/22 for jet elite mixer which are not working grinder but any one not approach upto date.Then again called me service centre they asked me register complaint against I humbled request you to take action urgently to rapair mixer...
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Prince Tapan Rana
May 20, 2022
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Buttery Mg-Ivory 600watt

Address:Junagarh

Buttery mg ivory 600 watt problem-moter soubd...
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P
priya2002
Apr 10, 2022
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Cooker

I bought a butterfly cooker.From the first day itself its not working.We are facing issue with cooker vessels.And water is getting leaked.
Please resolve the issue as soon as possible...
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Venkannabalu
Feb 15, 2022
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Butterfly mixer not working from date of purchase

Replace the product...
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