Carrier Airconditioning & Refrigeration / CarrierIndia.com Complaints & Reviews

I bought the AC last 10 months ago. Worked for exactly 3 months. After that it didn't work. I told customer care 5 months ago. the workmen repaired it and it didn't work, they said that it was a PCB problem and they replaced it and after 15 days they replaced it with a new PCB one but the dispay didn't come and they also came more than 10 times. It has been 5 months. No clear answer was forthcoming. I also told the showroom where I bought...

New Refrigerator Door fully Scratch, Service boy check found, Change fully Refrigerator, No change only gate madhyam gram khosla electric customer registered mob no [protected]...

Really bad service...

Very fraudalant ###, don't believe THIS WEBSITE worst service ever they took money from me and they didn't even get done my refrigerator ready, thry didn't even responded to me and I won't leave them I file a complaint against these guys and also on the the website and I'll make sure that they will face the consequences definitely...

Respected sir,
i have purchased 1.5 ton, inverter ac from amazon on 29-5-19 . (bill attached)after 3 years, ac started a problem. During extreme hot days, it become overload and autocut automatically. After so many times, it starts .
I contacted toll free customer service number and assigned service requests three times. 2 times they cancelled my request without visiting my home. (file attached).
From 2nd of june till...

Buy AC 27 July 2023
Installed AC 29 July 2023
Stop Cooling 31 July 2023

Call Customer Care, she ask me who installed the AC? I ask is carrier send their engineers to install the AC? You gave authorization to shopkeeper to install AC. She said, if fault due to installation you have to pay. I said why i pay, If they are not able to install AC properly its my fault. If My AC not Fixed i go to Consumer court. I never...

Dear Sir and Mam,

Earlier vide my complaint letter dated 23/5/2023 I had made complained reg. not cooling & tripping of frequently my split a/c to ur good self.Responding the same service engineer o[censored]r company paid visit to me & tried to iron out the problem, but the said problem is still persisting & finally the said a/c now stopped functioning & cooling & some foul smell is also billowing from it causing great inconvenience,...

I have brought carrier AC from anandamela at katwa on 8th June 2023. 9th June it was installed but there is a cooling issues on my AC. But Raju Adhikari who is a member of anandamela, indifferent to the matter. When I call, he are talking badly. Not saying anything when it will be fixed.
Please take appropriate action.
With regards...

Hi

On 16th May I filed a complaint regarding my Carrier flexicool 1.5 ton.

Up till now our complaint has not been attended. Whenever we call customer care, we just get one reply that engineer will come and check within 48 hours but not provided any solution...

My Name is Apurva Gandhi register number with Carrier is [protected], I had taken AMC for my window Air Conditioner purchased in 2021.

Since One Month I have had an issue with my AC that there is water dripping after 3-4 hours, the service fellow comes and replaces some parts but the issue is not resolved.

Every time at midnight the AC air flow stops and there is ice accumulation in front and water drips, br...

I had booked one AC on[protected] from Great Eastern Treading Co,
Model number Carrier 18k Emperia Lxi Inverter 1.5 Ton 3s split AC

Great Eastern Home delivery made on[protected],
On[protected] I had already informed to Carrier Airconditioning Company Customer Care Service for installation, He told me Installation to be made
on[protected], But till date no installation made,...

I purchaged Split Ac from M/s Gupta Distributors, Puri dt. 16.04.2022 when the Company Technician come to service 3rd free service in warranty period he got noticed the indoor cooling coil defect, and gas leaked .then I contact the Customer care Executive and their Authority they assured me to change the cooling coil new one, still now thet are unable to repair it .
So therefore I request you to kindly take strong action ....

My customer relationship ID 91994864 . I have been waiting for your service for the past 11 days. I don't understand why a reputed company like carrier is so bad at service. Now i regret buying the ac from carrier. Every day I was following up with the carrier customer relationship person And he replies saying that the technician will contact me in half an hour. This is going on for the last 10 days. I want to know will I ever get...

I want Carrier to replace my AC as your technicians have broken it down and now they are just not ready to come and fix it, its been more than 3 weeks now I am chasing them with minim or no response.
Complain no[protected] /[protected]

I had opened an ticket with Carries on 4th March with my AC not working and technical did visit the my house in the late evening and after hour of two of inspection they said my outdoor...

I want Carrier to replace my AC as your technicians have broken it down and now they are just not ready to come and fix it, its been more than 3 weeks now I am chasing them with minim or no response.
Complain no[protected] /[protected]

I had opened an ticket with Carries on 4th March with my AC not working and technical did visit the my house in the late evening and after hour of two of inspection they said my outdoor...

AC was showing less cooling and water leakage. After working for about 30 min AC turn off automatically showing PO. Called customer care service and two service men came to check. They said board of both outdoor and indoor units needs to be changed and it will take one week. Within 1 hour of installation of changed board AC shown the same old problem. Same day itself service men said the compressor is need of repair and taken parts of ac...

Newly Purchased Carrier Hybrid Jet AC's compressor has gone faulty after 4 months of working. It's been 15 days that I am being following with them and no commitment has been given when the AC can be made functional.
What a pathetic service provider....

I complained regarding my AC flaps replacement on 30th July 2022. Since then I have made several calls to Customer Care of CARRIER, including today, but every time I am given a standard reply that your complaint will be attended to on high priority basis but to no avail.
I will appreciate if my complaint is attended to immediately without any further delay.
Tnks. & Rgds.

S.Viswaanathan...

My AC was showing the PO/P4 error, due to which I reached out to Carrier Service centre. They sent a representative name Soumen who was very rude & was using harsh languages. He & the service centre said that the issue is with the AC compressor & that I have to replace the same. We claimed that our AC Compressor is still in the period of warranty & thus they asked us to pay a set up charge of INR 5, 000. Even after getting the new set up...

Hello I was purchased the carrier ac on 22.08.2022 delivered on 24.08.2022 & installation done on 26.08.2022 technician said we have paid for installation and installation charges some around Rs 1300 + 150 for tape chargers + 850 for outdoor stand. After installation the ac was not working and issue with the compressor its gets trip off automatically the technician said your power consumption was not getting. i have told to check properly...