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Citrus Payment Solutions Complaints & Reviews

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Last updated Aug 12, 2023
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Citrus Payment Solutions reviews & complaints(2969)

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I tried online booking of hrtc (Himachal Road Transport Corporation) volvo bus from chandigarh to Sundernagar in favor of my son Adarsh Bhardwaj through SBI NETBANKING vide reference ( INB -CITRUS PAY PAYMENT SOLUTIONS ) IGAPRZVBN0 received from SBI bank on dated:08.06.2023 and a sum of Rs.550/= was deducted from my SBI saving account. No any message regarding confirmation of ticket was conveyed to me through email/phone. Refund amounting...
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H
Himanshu043
Aug 4, 2023
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Haryanabpas payment issue

Tried to make payment on haryanabpas portal for fresh house plan approval. But card section not accepting any type of card either it is debit or credit (visa, master card).
Always gives error message.
For net banking, list if banks didn’t come.
Api giving CORS error.
Did you guys even do testing of your work.
Pathetic experience....
+2 photos
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K
kanishka singhal
from Mumbai, Maharashtra
Jul 7, 2023
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Unknown Transactions On Citrus Eazy Pay

Hello

I see these two transactions (pic attached) made via citrus pay, but I can't track to whom it was made. Since it's a large amount can you please help me get some more information on these transactions .
Kindly revert asap as the transaction was a big amount
Appreciate the help and support
Date: 6/10/2022...
+1 photos
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A
AditiC8
from Mumbai, Maharashtra
May 23, 2023
May 24, 2023
This thread was updated on May 24, 2023
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Not received refund

I purchased something 2 weeks ago and the vendor has not received the amount and i have not been refunded....
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B
brorajib
from AMGURI, Assam
May 22, 2023
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No withdrawal of money

Address:Ward No 8.,I.B.Road, Amguri Gas Service, Amguri Gas Service

I can t withdraw my money from my citrus wallet to my bank account as the error message is coming time and again. Process my refund . Citrus pay process my refund...
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M
Malathivtr
from Chennai, Tamil Nadu
May 6, 2023
May 8, 2023
This thread was updated on May 8, 2023
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MSS travels- payment made for travel from Chennai to Mettur- debited twice- refund requested- Reg.

Address:Chennai

Good Morning Sirs,
This is Malathi from Chennai.
I had booked two tickets on 11.04.2023 travelling from Chennai to Mettur on Mettur Super Services (MSS) with travel date on 28.04.2023. Ref.No.: 426506 dt 11.4.2023
The amount Rs.1938/- has been debited to your account ID by mistake.
My transaction ID is UPI:[protected]ICICI) on 11.04.2023. Again, i had paid amount for 2 tickets to travel on 28.04.2023 and successfully...
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M
Mohan0527
from Kodad, Andhra Pradesh
Apr 14, 2023
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Unable to withdraw my money

Mohan Aitha
12-108/1 velisala vari veedi
Kodad, Telangana-508206
[protected]

Consumer Affairs Department

Dear Sir/Madam,

I am writing to express my disappointment with the service that I have received from your company. On 23-september2022, I deposited 2000Rs to my Citrus Pay wallet and have been unable to withdraw the money.

I have followed all the necessary...
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H
haneefa047
Apr 2, 2023
Apr 10, 2023
This thread was updated on Apr 10, 2023
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Citrus airindia express payment error

Dear Sir/Madam,

I had an flight booking airinida express from Calicut to Kuwait on 28-Aug-2023, Booking confirmation not recieved and amount debited from my account. Refer the attached bank debit note for your reference.
Kindly do needful to revert back my money

thanks and regards

Muhammed haneefa
+[protected]
[protected]@gmail.com...
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B
bossu18
Feb 24, 2023
Mar 3, 2023
This thread was updated on Mar 3, 2023
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Payment Refund For MSS Bus Ticket Booking

Today I tried to book a bus ticket in Mettur Super Service. I made payment through Google Pay UPI. When I pay first time, amount got debited successfully. But my ticket was not confirmed. So again I booked the ticket successfully.
I want refund for my first payment.
Could you please do the needful.

Thanks in advance....
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A
Asmita chhetry
from AIZAWL, Mizoram
Feb 24, 2023
Feb 27, 2023
This thread was updated on Feb 27, 2023
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Customer service number is a scam

When my query regarding the payment not refunded was not solved . I tried to call the customer service care . But the number given was just a scam. This is very bad at solving problem of the customer. Will never recommend to this to anyone....
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A
ankit bijaraniya
Jan 12, 2023
Jan 13, 2023
This thread was updated on Jan 13, 2023
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Money not refunded to my hdfc account

I had maded the transaction of rs 4500 through citruseazypay for admission in ignou online . Money deducted from my hdfc bank account but still my status of admission is showing unsuccessful please help me out

Mobile no:- [protected]
Email id:- [protected]@gmail.com
Transaction id:[protected]
Date:- 9 JAN 2023
Amount:- 4500...
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A
Asmita chhetry
from AIZAWL, Mizoram
Jan 11, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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Money not refunded in my account

Address:Kallakurichi
Website:www.citruspay.com

'm writing this to explain bad experience i had while using this payment method platform. I had to make payment through this platform to submit KUKUKSHETRA UNIVERSITY EXAM FORM on the 18th of NOVEMBER, my money was debited from my account but the university didn't received the payment. So, I again made the payment as it was mandatory to fill up the form on 19th of NOVEMBER . This time it was debited and the university also received the...
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A
ankit bijaraniya
Jan 9, 2023
Jan 11, 2023
This thread was updated on Jan 11, 2023
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Regarding money deduction

I had maded the transaction of rs 4500 through citruseazypay for admission in ignou online . Money deducted from my hdfc bank account but still my status of admission is showing unsuccessful please help me out...
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G
Gaurav mahawar
from Deoli, Delhi
Jan 1, 2023
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Payment made for marksheet download

I have made my payment of Rs 500/- on 30/12/2022 from State Bank of India to my university, money has been deducted from account but university saying that it has not received any confirmation mail that transaction are successful neither via mail or text message.
I don't have your contact number
[INB/[protected]/CITRUS PAYMENT SOLUTION P]
Ref I'd:[protected]
Citrus ref:[protected]...
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A
arunbhuj
Dec 31, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Regarding refund of excess debited amount .

I had used a ICICI Bank credit card to pay ICICI prudential policy on 21/12/2022 of amount Rs. 20000/-. The first payment of Rs. 20000/- was failed and second payment of Rs. 20000/- was successful. A total of Rs. 40000/- was deducted from my credit card and till date excess amount of Rs. 20000/- was not returned. I had communicated the ICICI bank credit card customer care and they advice me to communicate the payment merchant. Please resolved...
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S
Singodiya
Dec 30, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
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Rivil form Aply Payment hone ke bad me Abhi form Don't Not Successfully

Address:PRATAPGARH The Thanagazi distic-Alwar
Website:rrbmuniv.ac.in www.rrbmuniv.ac.in Raj Rishi Bharthari Matsya University Alwar

Sir, my raj rishi matsy unrcity Alwar ki web sit se revil ka form Aply ki tha. Rivil date 05Dec.2022 ki or Maney transfar id ka message abi. My sbi ke Netbinking se kiya tha. Sbi Bank Account Amount kat gya h. Kata jo Amount 1160₹ date 5date 2022 kata kyoki mere form challan katane ke bad Be Form Dont Not Susefully nhai ho to
Mere ko refond kr do. tha. Mere Account number- XXXXXXXX1917. Mere contact number [protected]...
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V
Vaishali rawal
Dec 29, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
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I have send payment to my university du Aditi vidyalaya from cyber cafe

I have made my payment of Rs 710/- on 14/10/2022 from axis Bank to my university, money has been deducted from account but university saying that it has not received any confirmation mail that transaction are successful neither via mail or text message.
Bank narration is under complained transaction -
[INB/[protected]/CITRUS PAYMENT SOLUTION P]
ACCOUNT NUMBER
[[protected]]...
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N
Nagalakshmi75
Dec 23, 2022
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Payment not received by Sree krishna Sweets

Dear Customer, CITRUS SOLUTION has requested money from you on your ICICI Bank app. By approving the request, Rs 1280.71 will be debited from your account. To authorise, visit mobile.icicibank.com/upiPushNotifications
Dear Customer, Account XX920 has been debited for Rs 1280.71 on 23-Dec-22, towards linked [protected]@axisbank. UPI Ref. no.[protected]ICICI Bank.

This payment has not received by the mercant...
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N
Nagalakshmi75
Dec 23, 2022
Dec 26, 2022
This thread was updated on Dec 26, 2022
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Payment failure from the merchant side

Hi, here are transaction details
Dear Customer, CITRUS SOLUTION has requested money from you on your ICICI Bank app. By approving the request, Rs 1280.71 will be debited from your account. To authorise, visit mobile.icicibank.com/upiPushNotification

Dear Customer, Account XX920 has been debited for Rs 1280.71 on 23-Dec-22, towards linked [protected]@axisbank. UPI Ref. no.[protected]ICICI Bank.
The merchant...
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S
Sanjay Mungare
Dec 19, 2022
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Money deducted but payment not received by party

I have made two payments of Rs.6370/- each on 12/10/2022 from Hdfcbank to Lions English School (party), money has been deducted from my account but party saying that it has not been received by them. Eeen, I have not received any confirmation mail that transactions are successful, neither via mail or text message .

Bank Narration is as under for two complained transaction:-
i) [protected]/CITRUSEAZYPAY, bank ref...
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