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Cox And Kings

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Cox And Kings Complaints & Reviews

Cox And Kings - Misleading customers

User
 Bindu Reddy
My company used Cox and Kings for an international travel. We were going to an exhibition as exhibitors. When signing up for the package they promised us that they would be providing a 3 - 4 star accomodation with transportation to and from the exhibition grounds. Upon arrival, we realized that we were put up in a retirement home (not even a 2 star accomodation!). As exhibitors we had to stay back until the exhibition was closed, but they told us that the transportation was provided only until 7:30 pm an hour before closing time. After threating to call the local police to lodge a complaint, they...
Complaint comments Read comments [21] Complaint category Travel Agents

Cox And Kings - commitment issue

User
 nisha dhingra
hello doston,

please cox and kings jaisi companies ke naam pe mat jao. aisi companies bhi badi badi commitments karke unhe nibhati nahi hain.
main apne parents ko europe trip pe le gayi thi may 2009 mein. mujhse commitment ki gayi thi ki mujhe 4 star hotels mein thehraya jayega lekin wahaan le jaane ke baad mujhe 3 star hotels ki accomodation di, ye kehke ki ye hotel india ke 4 star hotel ke barabar hi hai.
UNCHI DUKAAN PHEEKEY PAKWAAN ek sahi kahavat hai....
Complaint comments Read comments [2] Complaint category Travel Agents

Cox And Kings - Cheating

User
 ashish.tammalla on Nov 25, 2013
Hi, This is Ashish from Hyderabad. I availed the tropical Andaman package, which costed about Rs.84, 000, during November 13 to November 18, 2013. I was recommended cox and kings by one of my friends due to which i contacted Aradhana (Banjara Hills branch) who redirected me to Mr.Manas Ranjan, as she deals only with international travel packages. I am extremely disappointed by the service provided as well as for cheating me by not sticking to your plan proposed in your travel vouchers. Our worst experiences started after I approached cox and kings office in banjara hills. 1. Dis-interest:...
Complaint comments Read comments [1] Complaint category Travel & Vacations

Cox And Kings - refund of our deposit money

User
 gamastamping on Oct 19, 2013
we 6 person had paid rs. 50000/each on 19.09.2013 for Chaina tour. it was cancelled due to visa problem in your side. your tour operator M/s Gouri travels and mr.Tejas Shinde (Mob.no.7350773900) had collected our bank details for refund purpose; but further we could not make contact to Mr. Tejas Shinde due to switched off mobile. Hence it is requested to look in to the matter and refund our money as early as possible. Thanks. Mr. Sanjaykumar, Mr. Halgane V.S., Mr. R.B. Shinde, Mr. Salunke Pralhad, Mr. Jagtap Wamanrao, Mr. Solankhi Baban....
Complaint comments Read comments [1] Complaint category Travel & Vacations

Cox And Kings - Unprofessional Tour Operator

User
 Suresh Jeswal on Sep 8, 2013
Cox and Kings not a professional company anymore. Please read my thread at http://www.tripadvisor.in/ShowTopic-g304551-i3482-k4940164-o50-Can_I_trust_Cox_Kings_India-New_Delhi_National_Capital_Territory_of_Delhi.html#49815129 And at http://www.tripadvisor.in/ShowTopic-g304551-i3482-k4940164-o60-Can_I_trust_Cox_Kings_India-New_Delhi_National_Capital_Territory_of_Delhi.html Thx...
Complaint comments Read comments [1] Complaint category Travel & Vacations

Cox And Kings - A disappointing / Horrible honeymoon in Sri-Lanka - Thanks to Cox and Kings and Jetaways tours

User
 aiswalka on May 29, 2012
I Made a huge mistake when i picked Cox and Kings are my travel agents when planning my honey moon trip to Sri Lanka.
initially they did impress me with timely bookings and regular followups. but little did i know what was in store for me. Firstly, i was travelling one day after my wedding, so couldnt research a lot and hence had trusted a brand like Cox and Kings for the travel bookings.

Firstly - i was forced to take Forex from them by their Forex Desk agent, Mr Mahesh Kadam.
He promised this was the best rate and i quickly checked on google but found it to be out...
Complaint comments Read comments [1] Complaint category Travel & Vacations

Cox And Kings - Incorrect product

User
 joycreado on Dec 6, 2011
before going on holidays that my iternary
(flight time to be specific) has been changed without giving me prior
information due to which my entire honeymoon experiance was unhealthy.

Below are some details

Tour nameDuniya dekho 2011OBT1362346
Tour date10/17/2011
Branch Mumbai
Tour managerAshley reberio
Friendliness courtesy ratingAverage
Friendliness courtesy commentNA
Tour information ratingPoor
Tour information commenttimings of flight changed without my information
Documentation services ratingPoor
Complaint comments Read comments [1] Complaint category Travel & Vacations

Cox And Kings - URGENT - Cheating. Not arranged the tour according to the ITINERARY.

User
 sundarpallava on Sep 27, 2011
Sir
We Took a Europe tour through COX and KINGS Coimbatore. They ITINERARY which was shown to us has been revised by the travel agents without our knowledge that is also when we started the trip and we have not been informed of any changes. They told that the trip will be going on as per itinerary. But today we are in Paris now we have been informed that their is no lunch, we are not going to visit Venice, Innsbruck, Geneva- which were all given to us he original ITINERARY. No one in COX AND KINGS office is attending the phone and no one give us any explanation. All the five days we had...
Complaint comments Read comments [1] Complaint category Travel Agents

Cox And Kings - Fraudulent activity

User
 chandan Nath on Jan 28, 2011
We have booked a holiday (Name : European Whirl) with Cox and Kings,Tinsukia,Assam francisee on 1st of Sept'2010 for the Group departure tour scheduled on 11th October 2010 for Mr Pradip Khataniar and his wife.We have paid INR 76000(Seventy Six Thousand)only to Cox and Kings,We have deposited all the documents of Mr Khataniar and wife for making UK and Schengen VISA.But they could managed UK Visa till the departure date.Hence they told the client that they will put their tour on a different date and apply for Schengen VISA.But even after Four and half months they have neither confirm their...
Complaint comments Read comments [1] Complaint category Travel & Vacations

Cox And Kings - I want refund as promised for last moment high charges by cox and kings

User
 Consumer Complaints
I booked a tour to malaysia for my honeymoon through cox and kings for 9 days. I was given a confirmation quote of 512$ per head ON 25TH JANUARY and according to which I made the full payment at the cox and kings office at Kolkata. They also assured me that all bookings will be confirmed under this budget and I can go ahead and book the airline tickets. But just two days before the travel date, they called me and informed me that the hotels 3/4 stars as discussed are not available and only five star hotels are available which will cost me around 800$ per head and hence I need to shell out around...
Complaint comments Read comments [1] Complaint category Other

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