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Google Play Store Complaints & Reviews

Google Play Store - charges debited for free apps

User
 alpesh k panchal on May 29, 2014
Sir I have downloaded free books for children from play store and information of credit card is provided as per requirement and also one message is there that 0 rs will be recovered, even after downloading I have received msg that Rs. 50 is debited in my credit card a/c why???? Pl give credit for wrong debit alpesh panchal 9925701448...
Complaint comments Read comments [1] Complaint category Other

Google Play Store - Third party charges on my phone bill

User
 Tiffany_Watt on Jul 17, 2014
I have almost $500.00 worth of third party charges on my phone bill for the last 2 months. Most of these charges were for "coin packs" that were almost $50.00 a transaction! I never received a receipt for this so how I was supposed to know that it was done and cancel the order within 15 minutes?? To make matters worse, when I went in to my account to dispute these charges and ask for a refund, I get an automated message back within minutes stating that it was denied and that the charge remained? Does my complaint not validate an investigation or hell even a human response? I know that I am...
Complaint comments Read comments Complaint category Unauthorized charges

Google Play Store - cyber fraud/crime from net banking

User
 Amanjit Singh Batra on Jan 15, 2014
Sir, with due respect I want to state that I have purchase a Nexus 5 mobile from Google play store on 11.12.2013 of Rs. 28, 999/- and money given from ICICI net banking. After some days on 23.12.2013 again same amount Rs. 28, 999/- deducted from account for same mobile by Google play store without any my instruction or password. On 26.12.2013, I received a nexus 5 mobile by currier (one set only). Two times money /amount deducted from my account for one mobile set. I contact to Google play via phone 1800-180-8485, he answer gave me that on 11.12.2013 of Rs. 28, 999/- we taken as hold &...
Complaint comments Read comments Complaint category Mobile Handsets

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