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ICICI Prudential AMC Complaints & Reviews

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Last updated Mar 12, 2024
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ICICI Prudential AMC reviews & complaints(93)

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P
Philip_Sam
from Bengaluru, Karnataka
Mar 12, 2024
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Lapse of one time premium paid

Received a call stating a life insurance premium of 50k was paid on 31st March 2014 and no subsequent payments were made which has got the insurance lapsed.
The lady said there were two options
1. Pay the premium for 5 years and encash by the end of the last premium or 2. to encash the current value(~1.85 lacs). I was required to make a payment of 2*50k after speaking to Mr. aditya Sharma([protected]) who will help me with the...
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D
Delhi8
from Noida, Uttar Pradesh
Oct 10, 2023
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Documents forged by ICICI

This is regarding my complaint against ICICI bank and ICICI Prudential for forging my documents without my knowledge or understanding.

1. I had applied for my home loan in 2022, and just before the day of disbursement I was threatened for life to take the policy of additional 2 lakhs on phone by one of the employees of ICICI. I had raised a formal complaint against that employee which was closed by the manager due to lack of...
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A
Ayantika Sen
Dec 5, 2022
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RTN charges on closed SIP

I am being charged with RTN for ICICI Prudential Mutual Fund SIP which I have already closed. Till now they have charged me over 300. I want a refund for that...
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R
rivase35
from Mumbai, Maharashtra
Aug 29, 2022
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It's a shame

I have to give this honest review about this company because i went through a lot but Traderstechr ecovery.com got me covered and help with my refunds......
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A
ashis_km2022
Aug 26, 2022
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B01-Transaction incorrectly captured/processed

Address:Swiching via MFU Online website for ICICI Pru MFs
Website:ICICIPRUAMC.com

Below is a misleading response from customer care. Simple query was Swich out processed in two different dates i.e. 11-Aug-2022 and 12-Aug-2022 however Switch In processed in same date i.e. 18-Aug-2022! When asked, the response below and confirming that Switch has been processed as per rules / regulation. I am confused, it transpired to me that there NO delay in processing. Please read below email chain. I am reacheable @[protected] to answer...
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A
Aakanksha28011998
Jun 19, 2022
Jul 3, 2022
This thread was updated on Jul 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complications in redeeming our money and customer care not ready to help

Hi,

So we got a mutual fund by ICICI years back.
We wanted to redeem our money recently and updated all details online, except few issues
1. The bank account linked to it is very old and not in service anymore. And it cannot be updated online easily.
2. Moreover some of the dividends over past few years could also not be redeeemed by us due to same reason.

To resolve all of this, we looked...
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M
Manishts
from Rajkot, Gujarat
Apr 24, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
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Help regarding aashirwad deep discount bond

I was informed by icici bank that my ashirwad Deep discount bond 96 will fetch me rs11000 only instead of maturity value of rs200000. Kindly help me in redeeming my bond at full maturity value.
Name Tolaram Sukhwani
I have two bonds
Bondholder no 1175161
Bondholder no 1464646...
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M
murusree000
from Mysore, Karnataka
Feb 11, 2022
Jul 3, 2022
This thread was updated on Jul 3, 2022
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Silver ETF initial allotment on ICICI Prudential portal

This is regarding the Silver ETF initial application and allotment via ICICI Prudential Portal.

No allotment is made yet; I have reached out to your helpdesk twice: 12/Jan/2022 @ 14:04 and 03/Feb/2022 @ 13:50 where I was suggested to write to [protected]@icicipruamc.com with details along with the link which was generated along with the application. Accordingly I have initiated and email with all the details on 03/Feb/2033 and...
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D
dr amit goyal
from Gurgaon, Haryana
Feb 7, 2022
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Icici mutual fund

FUND NAME ICICI MUTUAL FUND
SCHEME ICICI-PREMIER unit certificate
REGD FOLIO PG10223552
CERTIFICATE NO. 00774444, 00774445, 00774446, 00774447, 00774448

500 UNITS OF rS. 10/-EACH
Want to know the status of the investment
Email Id: opsinghal.10]@gmail.com
phone-[protected]...
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K
Kiran Banoth
Jan 29, 2022
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Unauthorized transaction

Address:Bangalore

An amount of 5000 rs is being auto-debited from my savings ac/no[protected] every month 16-17th since Dec'21, for an MF. I wish to make it clear that I have never applied for any such MF, in fact, do not have any DEMAT account with ICICI. I tried multiple times calling customer care, but the process is long and unhelpful. Could be please stop this auto-debit and refund my money back, as I am not interested in any MF investment currently....
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Address:New delhi

I am fed up of this behaviour from icici pru team even after lots of follow up and email they have not released my pf amount this is not the behaviour we can accept my employee ID is 5063432 .. kindly solve my issue...
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Naveen kirugulige
from Bengaluru, Karnataka
Sep 7, 2021
Jul 3, 2022
This thread was updated on Jul 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Folio number 14052927/38 unable to redeem

I have bought the gold mutual funds from Karvy few years ago.
When I tried to redeem it using Karvy portal it is giving error saying zero funds available for the foilio.
After which I have contacted ICICI pru. Who have told me to do the transaction using thier web portal, which is giving a vauge error saying "something went wrong". I have raised this issue mutliple times to ICICI using Email and customer care. They finally told...
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D
DebasishDasgupta
Aug 9, 2021
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Unable to change bank mandate for redemption of mutual fund

Change of Bank Mandate in Folio 12718032 and 12713836 cannot be processed due to Account type not mentioned in the written request/cheque/passbook -
For last one month this request is doing rounds...
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P
phvraju
Jul 30, 2021
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Folio redemption

Website:icicipruamc.com

As i taken folio in 2018 july 30th, as icicipru sip long term tak saving benefit. As completed 3 years locking period . But not allowing to reedeem all the units. As stopped paying after 20 months due to job loss of covid situation. Now they r asking to wait another 3 years. For taking my money y should wait another 3 years. Which does not make sense. Total fake commitment by the executive just to achieve there targets...
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Dear team,

I'm unable to understand what standards you guys are up to... I am requesting for my signed copies of documents and I want to understand on what basis and through What source in MF started.

Pls address to my exact concern and do not drag and arrange calls from local people I am least interested ....
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S
Shree Shukla
Jul 6, 2021
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Field work

Address:Barabanki

New Delhi Noida...
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Dear Sirs,

Refer subject above and my earlier mail to your registered email ID ([protected]@icicipruamc.com). The redeemed funds have not been credited to my bank account yet.

I should have had this amount in my bank account on 29 June'2021 like the ones i received for my Wife and daughter. My bank account is registered with ICICI PRU AMC and should have been directly credited.

Expect an immediate...
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I am not able to redeem my units of Value fund series 19, due to very clever malfunctioning of the email & OTP messaging system of the ICICI prudential . Their timing is perfect, the customer receives all email messages correctly at the time of purchase of the units, but at the time of redemption none of their email messages / OTP delivery system works for you . They have their own methods to shift your matured close ended scheme funds to...
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V
Vizing
Jun 25, 2021
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10233/- less in MF Redemption Payout

I redeemed MF 9715641/25 on 15-Jun at 14:56 hrs. NAV was 14.65 on 15-Jun.
Now ICICI gave me NAV value of 24-Jun which is 14.45 threreby giving me 10233/- less.

Please honor my redemption date of 15-Jun and credit the 10233/- ASAP to my account....
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S
subu0862
Jun 18, 2021
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Folio no.152114/43

Reg: Folio no. 152114/43

Myself ( Subramani K.V. ) and My Mother ( Mrs Kamla Vishwanathan) are the joint holders of the above folio.

on 31.12.2020, we had submitted the following documents to your Ghatkopar Office, Near the Ghatkopar Station.
Shri Pramod ( mobile no.[protected]) received these forms.

1. Name change request duly signed by us along with PAN CARD and Aadhar Card of both the...
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