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Idea Cellular Ltd.

Windsor Building, Santacruz East,, CST Rd, Kalina, Bandra East
Mumbai
Mumbai City District
Maharashtra
India - 400098
Customer Care
Phone:+91 22 6682 0119
 

Idea Customer Care Complaints & Reviews

Idea Customer Care - i kamal arora complaint against idea customer care mobile no 9911311000

User
 kamal
i am extinng customer of idea mobile company my post paid mobile no 9911311000 idea can charge rs 150 two times in month of dec 2008 on date 13/12/2008 call from customer care to me we have activate your idea tv with all channels i am iagree with her and i am allow to her for activate my plan of 150 per month but same day i am call in customer care for information about idea tv customer care representative tell in idea tv has only news channel so i am not intersted in idea tv so tell to customer care representative ple deactive my idea tv service she tell me in this time i am not take your reqeest...
Complaint comments Read comments [466]

Idea Customer Care - harrasment by cutomer care

User
 Complainant6880783
A V. Good Evening Sir. Myself Ravindra Kumar, Changed my Idea prepaid connection to postpaid at 22nd january .My mobile no is 09718691404.all was well. But from 24th january my outgoing calls were restricted. since then i have complaint so many times to idea care center at palam gol chakkar. but all in vain.they behaved not in good manner. i also complained to idea customer care but they did, t respond.they were too much irresponsible in talk wiyh me. they said my adress varification was negative although i have submitted my licence zerox and other neccesary documents.after that i left driving licence...
Complaint comments Read comments [51]

Idea Customer Care - incorrect deduction

User
 vikas vitthal kale
Respected sir,
I am getting your services for last 3 yrs..My mobile no is +919881584584(Prepaid customer)...I had incorrect deduction of charges on 9/4/10...for cricket updates without my consent...I went to your idea center for deactivation of cricket updates & reversal of charges. On 10th of april i got message for deactivation & reversal of charges from you...But it was not done & still i am getting cricket updates & are still deducting incorrect charges...if all the charges not reversesd, I have to think for other mobile service providers..
...
Complaint comments Read comments [46] Complaint category Mobile Service Providers

Idea Customer Care - worse customer care and fraud

User
 indra sain jain
sir,
idea customer care (u.p.)western zone, they are not pick up my phone. my cell is on roaming and when i tried to call them they just cut my phone after 50 or 40 seconds.
i just want to close my all schemes . the schemes is Rs 4 are deducted frm my balance daily and but now my cell is on roaming and i jst want to close this schemes but they are not close that schemes.
eveb they are not attend my call phone.
i spend lot of money for calling customer care.
please do something.
contact no. 9012344290...
Complaint comments Read comments [34]

Idea Customer Care - misguid

User
 Alok Kumar
on 18th of Fef, 09 I have got a SMS from idea customer care regarding the unlimited calls brtween 11p.m. to 6 a.m. For the activation of this new tarrif plan we will have to dial *150*146hash and Rs. 146 will be deducted from our balance. since in this SMS neither it has been not metioned that this facility is only for local calls nor any T&C was applicable on the same, I expected that this new tarrif is for all the calls including the STD and I activated the same and Rs. 146 has been deducted from my balance. but when I made STD calls, the same were charged as per current tarrif plan.
Complaint comments Read comments [26]

Idea Customer Care - IDEA CELLULAR WORST CUSTOMER CARE

User
 prakasini18 on Jan 29, 2011
IDEA CELLULAR CUSTOMER CARE IS WORST.I WANTED A STATEMENT FOR THE MONTH OF FEBRUARY WITH MY NAME ON IT AND SENT 7 MAILS .NO REPLY TO ME AS IF CUSTOMER CARE I NON EXISTANT. ABHISHEKH BACHAN MUST STOP DOING ADS TO THEM--SAYING GET IDEA. THE NUMEBR PORTABILITY WILL CHANGE EXISTING CUSTOMERS TOO AIRTEL AS THEIR CUSTOMER CARES .............CUSTOMERS........WORST EXPERIENCE WITH IDEA CELLULAR

PRAKASH...
Complaint comments Read comments [24] Complaint category Mobile Service Providers

Idea Customer Care - SIM card not working

User
 jemish ladani
MY mobile number is 9737302201 i have buy new prepared sim before 10 days & i have rechrge 200 RS onward yesterday night my sim is not working please replay fast & start my SIM working....
Complaint comments Read comments [18] Complaint category Society & Culture

Idea Customer Care - Incomplete SMS

User
 Alok Kumar
I have got message on 18/02/09 from Idea on my Mobile(No.-9891302226) related to unlimited call at night between 11p.m.to 6. a.m. for 30 days. for activation of this new tarrif scheme, you will have to dial *150*146 hash(symbol) and after dialing the same Rs. 146 would be deducted from your balance. I dialed the same no. for the activation of this new tarrif scheme and Rs. 146 has been deducted form my balance.

When I made a STDcall to my wife at 11.05 p.m and talked with her around 52 Minutes, Rs. 52 (Rs. 1per minute) has been deducted from my balance. When I consulted with Idea...
Complaint comments Read comments [18]

Idea Customer Care - no response from the agents even if u wait in long que

User
 samiksha
When i call to customer care.....no 1 pick the calls and jus money gets cut as the call is chargeable........
Complaint comments Read comments [10] Complaint category Mobile Service Providers

Idea Customer Care - Deduction of amount in bill with confirmation

User
 mukesh kumar
Dear sir ,
Please Confirm about this matter.

Mobile No 09410864195...
Complaint comments Read comments [9] Complaint category Telecommunications

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