Indian Airlines Complaints & Reviews

I'm from Mumbai City but they show BOM as city code which creates problems. All the other countries have their own codes then why are we still living in the past. MUM code for Mumbai city would be better. Please understand the seriousness of this problem....

Dear sir,
I am upender my mobile number is ([protected]) living near the locality of gowthamnagar near to ferozguda pincode (500011) sir we have huge threat of life by this huge tree that is situated in indian airlines compound wall but it acquire above my house and its tree branches falling regularly due to that my sheets was broken very oftenly no one is responding or helping me when i want to lodge a complain in ghmc mosapet they...

Hi,
Was travelling to india via london heathrow on 6th nov 17 flight a i 130 at 13;30 my e - ticket num[protected] to goa final destination. With a baggage allowance of 46 kg. 23 each had purcased a 32 inches tv, put it in a diff box, positioned the t v in a slanting position added clothes on either side of the tv box made sure the box did not exceed 62 inches as given by the airlines, confirmed with the airline staff when they...

I am a citizen of india and bought many plane tickets for traveling, and never indian airlines and their agents ask me about the citizen's concession since 1987 also.

It is believed that a citizen with f. No. 6 (32) in code is a concession facility by his/her name only on computer due to furor status by birth only, hence extra code is not needed to enter to get concession module by its rule of the furor of india.
br...

I booked air ticket from Jammu to Srinagar todayon 09 April 2015. An amount of Rs5407/- got debited from my account without issuing the ticket. At the end it showed 'Error' not able to process but the cost of ticket was debited. Please help me refunding the money....

Sir, my parents were denied entry being in the que for flight boarding pass, they were on time and were waiting in the que, as the computer of the airindia respondent wasnt working. after when the computer started, the lady said you are late.
moreover there wasnt any last call made for the staff of airindia,
this could be check from the footage of airport.
they also tried to talk it out with the airindia manager, but...

i was travelling from kolkata- delhi- surat by indian airlines and was informed that from delhi my baggage will be shifted directly n i collected my boarding pass from kolkata., wen i reached surat i didnt receive my baggage and other day i got it in bad broken condition. my baggage lock was broken and things were missing no body at airport cooperated with me to file proper complaint . i want my things back those were valuable things my new...

Sir,
I have visited Srinagar (J&K State) availing LTC by Spice Jet aeroplane. I booked ticket on 04.03.2011. date of outward jouney is 06.05.2011 from Delhi to Srinagar. My return journey on 12.5.2011 from Jammu to New Delhi. Ticket fare is Rs.11941/-. But my office is refused to pay full amount and trying to restrict the same to cheapest flight charges available on that day i.e. 04.03.2011. I request to inform how to reimburse...

I have cancelled an E-Ticket with the following details.
Sir/Madom,
I have cancelled an E-ticket with the following details. I have not been

refunded the amount till the time of sending this e-mail. Please do

necessary formalities so as to refund the amount at the earliest

Mr. CJ/VARGHESE Mr
DETAILS OF CANCELLLED TICKET

PNR Booking Date Order No Total Fare...

Hi,
This is Charulata Shukla
my reference number is FUYEIJ
my contact Mobile Phone number is [protected]
My date of Arrival at Ahmedabad airport was :December 08, 2010 (Flight number -EK538).
One of our bags was arrived (one day late) on December 9. 2010 and was delivered to us. Due to late arrival of our accompanied bag caused the inconvenience to us and distributed our next day program. The bags had clothing,...

Respected sir/madam,

MY DAUGHTER PRENA GOYAL PERFORMED JOURNEY ON 28.5.10 FROM JAIPUR TO DELHI FLIGHT NO. 895 CLASS U AND FROM DELHI TO BANGLORE FLIGHT NO. 904 ON 28.5.10 CLASS L (CRS PNR NO. N7F11C/1G). FURTHER SHE MADE RETURN JOURNEY FROM BANGLORE TO JAIPUR VIA BOMBAY ON 28.10.2010 VIA FLIGHT NO IC106 AND IC611 ON LTC(RJ7ZMK AND RKX7ZE).
I WANT A JOURNEY CERTIFICATE OF ABOVE JOURNEY TO SUBMIT MY LTC CLAIM IN...

I had tried a booking on the air india website on 21oct. They deducted an amount of Rs 12440 without providing me a pnr. On calling them I was assured that the amount would be refunded to my credit card in 4 days. But that has still not happened. On calling up, they either do not respond or hang up after picking up the call ([protected] ,75,76) .
I have emailed them the details thrice but have still not recieved their response....

This morning, my mother in law Mrs Santosh Gupta and daughter Neeha Gupta reached the airport at 5 am to board a 6 15 flight to Hyderabad. Despite being a senior citizen; she was provided no help at all w r t the check in process. More improtantly, sfter waiting for 45 minutes in the line, they said that they had closed boarding for the flight.

This is ridiculous service from the country's national carrier...

my name is ankit and i had done booking in IC 868 from goa to delhi on 31st october.
the extremely ridiculous behaviour of indian airlines staff at goa airport has made me to write this complain.i reached airport at 0745hrs with flight departure for that day subjected to 0915( delay of flight was informed a day prior from airindia customer care)

reaching at airport the ground staff said, check in for IC 868 will start...

My flight NO IC 7802 from Kanpur to Delhi of 01 Sep 2010 was cancelled. I travelled by
train. At Delhi airport on 02 Sep I took a Credit Slip for Rs 2110 of Citibank
from the IA counter towards refund of the amount. Credit slip NO is 720848. I was told that the
amount will be credited to my credit card within 7 days. But it is now
16 days and the amount is not credited.
Ticket NO[protected].
i...

I Palnati Jawahar babu have booked flight IC915 from hyderabad to Banglore on[protected] at 7.30Hrs. through Makemytrip.com

the flight tookoff about 2Hrs delayed and after about 0.30 Hrs in flight developed some technical problems and was returned to hyderabad. I was supposed to reach Banglore by 10.30Hrs. I approached the IndianoAirlines counter at Shamshabad Airport and requested for cancellation of the ticked and full refund...

On 11th April 2010, I had booked a ticket for myself on IC541 from Chennai to Bhubaneswar. The flight was scheduled to depart at 11am. I had promptly arrived at 9:00 AM at the airport and stood in the long queue for Indian Airlines check in. After 90 minutes of waiting and hectic running around to inform the IA Ground crew that my flight was scheduled to leave in another 30 mins. I was led to a booking counter, they told me that the flight...

CONSUMER COMPLAINTS,

I am really fed up with the services of Indian Airlines (Air India also). Right from the online booking to the attitude of the employees, even the phone in officer (call center).
There is no doubt why they run into looses. They will and sure they will close out eating all the money. With more than 125 flights they can't make profit? Small airlines company, with just 5 to 10 aircrafts are making...

I had boarded the Indian Airlines flight on 31 Dec.,2009 at Kochi airport to Chennai via Bangalore and then onward from Chennai to Vizag.
The flights were :

From Kochi IC509 and from Chennai IC541.

My luggage was weighed and tagged at Kochi airport, but the receipt of the same was either not entered nor given to me along with the boarding pass.

They asked me to go to the security checkin...

Dear Sir / Madam,

1. I travelled from Mumbai to Jamnagar onboard IC 147 on 10 Dec 09 with a single piece of luggage weighing 27 kgs.My ticket no is 058-[protected].On arriving at Jamnagar , the luggage was found damaged.The damages included

* totally scratched and dented body of the VIP suitcase ( a brand new piece) - costing Rs 5000/-
* Battery Charger (Uniross) - costing Rs 1750/-
...

Dear Sir,

It is regretted to say that besides of my several reminders and no. of request, there is neither any reply nor any refund of cancellation ticket till date.

I have book the Air India (IC) Online Booking ticket through the www.indian-airlines.org website dated on 6 OCT2009 from Hyderabad to delhi for which the date of travelling is 20DEC2009 and do the cancellation for the same on 01DEC2009. The ticket...

Dear Sir ,
Myself , Harvail Singh & my wife took off from Delhi to chennai by Flt. No. IC 540 on 18th Oct 09 , seat nos. 17E & 17F , which took off at 20.00 Hrs & landed at chennai at 22.40Hrs. we had to take next connecting flight IC 549 on 19th Oct, 09 at 5.50 Hrs to Portblair i.e a gap of nearly 7 Hrs. But to our surprise there was no arragement for such passegers to pass such a long time comfortably . All passengers...

sir,
i am a central govt. servant going on ltc to sikkim by bagdogra by indian airolines flight on 26.11.09. the indian airlines has charged Rs.18386/-as ltc 80 fare for travel from chennai to bagdogra via kolkatta and return in the month on november 2009. the central government department i am working says that they will only follow the january 2009 ltc-80 fare list of indian airlines as per govt. o.m.in this case i stand to lose...

Dear Sir/Madam,

I would like to kindly narrate the ill-treatment received from Air India officials (mainly from the station master who was holding mobile number [protected]) at BHUNTAR (Kullu) Airport during our journey, the whole issue is as below.

Our booking reference is: RC6ETQ

No of passengers: 03 (2 Adults and a 07 yrs old Child)

Date of Journey: August 12th 2009
br...

Dear Sir,

It is regret to say that besides of my several reminders & no. of request there is neither any reply nor any refund of cancellation ticket till date.
One ticket no.[protected] & RIUIRC from Mumbai to Nagpur to the name of Mr Rakesh Jejani cancelled the ticket in the month of 23Jun’2009. Above said ticket was booked from Nagpur City Office Civil Line, Through the Credit card Of No*******3462amount...

I had a Indian Airlines Flight from Lucknow which got delayed by almost 2 hours because of which I missed my connecting Indigo Flight from New Delhi.
Almost 8-9 people missed the flight inspite of assurences given by Indian Airlines Staff at Lucknow Airport before boarding the flight. Since, i had a Indigo Flight, I was forced to buy the next flight ticket which was only in the morning and that too at full rates. Moreover, I had to...

I WAS TRAVELLING BY IC 853 ON 2ND MAY, 2009 FROM DELHI TO BANGKOK . ON THE FLIGHT ONE PASSENGER WAS SERIOUS & CREW MEMBERS WERE THINKING TO TAKE FLIGHT BACK TO DELHI I TREATED THAT PATIET & MAKE HIM ALRIGHT.INDIAN AIRLINES HAS NOT SHOWN ANY GESTURE IN TERMS OF REWARD .

IN THE SAME SITUATION ONE OF MY COLLEGUE ON TREATING A PASSENGER ON BRITISH AIRWAYS WAS UPGRADED TO EXECUTIVE CLASS ON THE SAME FLIGHT & WAS AWARDED...

Hi,

I am a Frequent Flyer member of IC and can view the points balance through my log in on their website www.flyingreturns.co.in. The data on this display is FAULTY. When I went to redeem my points at the IC office, they said that the online data is unreliable since merger so the points shown do not exist correctly!! This is the wdebsite of the National Carrier of india and this is the state of affairs. What does one do for...

I had booked tickets from Kolkata to Delhi on 12th Oct 2008 :
IC201-Dep-17.00-Arr Delhi-19.00
Unfortunately, I was accomodated in IC 402 which arrived at about 22:30 and I missed the train 2425 Ex New-Delhi to Jammu Tawi, which was sheduled to depart at 20:40. I requested at Kolkata Airport Duty Manager-about my compulsion, but all in vain. Kindly let us know how to proceed further....

On 6th of August 2008, i have a flight from Bhubaneswar to Mumbai at 2:15 P.M. (IC- 169, passenger name- Kishan Kedia) and a connecting flight from Mumbai to Sharjah at 9: 45 P.M. by Air Arabia ( G9402) .

The flight from Bhubaneswar got delayed by more than 3 hours, it took off from Bhubaneswar at 5:50 P.M.

I brought this to the notice of Indian Airlines Authority (Mr. Dasgupta) when, I was in Bhubaneswar airport....