In Spore Indian High Commission has outsourced passport renewal services to 2 agencies(Mustafa /Quoppro).
We have given our passport to the Agency for the last ONE month for renewal and not yet received it. As per there website : http://www.hcisingapore.com/consular_passport.asp the passports are renewed within 5-7 working days from the submission of the application .
We are inquiring about the passport for the last one month to Mustafa and they are always telling that the passport is with Embassy .
Embassy has turned deaf ears to...