Indian Railway Catering And Tourism Corporation Complaints & Reviews

I have booked ticket on 16-may-2017. The cost of ticket was 750. The status of seat was waiting list. The next day the waiting list came down to 2 (Wl2), but the chart was prepa
Cket cancelled amt 675 will be refunded in ac within 3-4days. Please check your acc/instrument from which this tkt was booked.
The ticket refund page in the website shows the
Transaction id : [protected]
Cancellationid /refundid :...

Dear sir,
The servicemen, who are coming to the berth, are not giving full information about the food and they are giving information only about the costly meals of comesum not of irctc. Also these workers are not listening about the issues of food. The food which is being served is also of third class and they are not giving the complaints book and argueing with passengers....

Date : 17/02/2017

Incident : I have booked my ticked for 4 passengers from my account. I am able to see the transaction details and money also gets deducted from my account.
After that, i am unable to see any information under TAB "Booked Ticket History".
The details shown under "Last Transaction Details" does not contain PNR number and Passenger Details. I have attached the screen shot of same.

Resolution...

When i started booking tickets it showed avalability but by the time i finished i got tickets in waiting list without showing any intimation that tickets are finished and are currently being booked in waiting list
Date of incident[protected]
After cancellation a tax of 120rs is taken away
I need refund back as the mistake lies with the website...

Respected sir,
I tried to book a ticket on 8th july 2016 for a journey from new delhi to jhansi station with irctc's official site, unfortunately during the transaction process some error occurred and the booking couldnt be completed. But an amount of rs.982 was debitted from my account through net banking. When i tried to get the train no. From the site i was shocked to know that its not even in the failed transaction list. Account...

I have booked season ticket on 13 June 2015, which is valid from 22 June 2015 for one month. I have been provided with str no. 9586BA5008 to track ticket online.I have asked courier service but they replied that they have not received any courier from irctc. I have contacted irctc through mail to [protected]@irctc.co.in and [protected]@irctc.co.in they have just assign me ticket ID [IRCTC #1644581] but never replyed to my mail. today it has...

i am trying to book a tatkal ticket from NCB to MAS since 3 days but when i am ready with my details to book a tatkal ticket at 10 am the site suddenly says "ERROR THIS SITE IS CURRENTLY UNREACHABLE, PLEASE TRY AFTER SOME TIME". this message is really embarresing, and such a west of time and money. i request the site admin to resolve the issue or if they unable to fix it up then they should close the website (www.irctc.co.in) so inocent people...

Dear sir, I have booked one I- Ticket Under ( PNR no.[protected] } for Dibru garh Rajdhani from New Delhi(NDLS) to New Alipurdaur (NOQ) for 10/10/2013. On 11/09/2013 having waiting list status W/L 12 & W/L 13 and the status on Travelling Date i.e 10th October 2013 was W/L 1 & W/L 2 .Then i had sent my man to get this ticket canceled to Lapat Nagar Railway Booking Counter and due to Extreme rush and some trouble in computers...

Ive filled a TDR for train being late for more than 7 hours having PNR No. [protected] having transaction id- [protected] on 7August2013 having TDR reference No. ekt[protected]. It is pending for more than forty days and the refund has not been made yet and no proper information is being provided to me regarding the status and refund date for TDR filed....

Dear Sir,
We the group of 7 people booked a ticket for september 21 to go goa from gorkhapur from credit card of City Bank, India in 4 people and 3 people. But me and my friend wants to cancel the ticket as we will be unable to go.. But the friend who booked the ticket is saying that of we cancel 2 ticket 1 from 4 group of people and 1 from 3 den we have to cancel the ticket of all 7.. and if 2 ticket will be cancelled only 40%...

Respected sir/madam
I am extremely sorry to write a complain against railway employee S.A.Siddiqui at reservation counter OLD DELHI RAILWAY STATION..
when i reached at counter after waiting 2 hour in a lengthy que for reservation having two reservation slip to reserve my family ticket the cry on me n say no ticket shall be given to you. I asked what are the reason to refuse they said that only person having only one slip shall...

Redirecting after submitting my online SBI card details. The bank has processed my railway charges as known my message from the bank on my mobile phone. However the Railways never booked the ticket after hours of waiting online during the processing of request. They have charged me on my card full ticket charges. My ticket was from Agra Cant to H Nizamudin Station by taj express 6:55 pm.


REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&br...

Sir,
My son Akshay prasoon booked a ticket through IRCTC vide PNR No. [protected] to travel from Mumbay to New Delhi for 7th June 2010. The schedule of departure of train was 22.00 Hrs. Due to some unforseen reason he missed and could not succeeded to board the train. thereafter he tried to withdraw money from ATM to buy air ticket in the denomination of 5000 twice but even after debiting the amount from his account he could not get...