Indo Canadian Bus Service Complaints & Reviews

We pay a much higher amount for this bus service to get better journey experience than other buses. And being ensured that there won't be a crowd of people standing on your head. But they have started to allow much more people on bus than the number of seats. Many times there is a hussle to get on and off the bus just because of this....

I have very bad experience with customer service. I caught Indo Canadian bus from Indira Gandhi International Airport on 18/05/2023 around 7.30PM and it dropped me their Ludhiana office early morning after requesting driver to drop me some safe place because he was insisting me to get off at Hanuman Mandir as I was only one passenger who coming to Ludhiana.

I told him that I am settled in Australia and don’t have app to call...

Very bad customer service I haven't book yet I am trying to call to speak to someone before I book but more than fifty time I called the number given on the website no one picks up no matter what time you call no answer I sent them a email more than week ago no response, after all that we changed our mind instead of travailing in the bus we will go by car...

I bought a ticket for Indo Canadian bus from IGI Airport to Chandigarh on 11 Feb 2023. Been seeing these buses on the road but was stunned and surprised to see that they are absolutely normal buses rather a shade worst than Haryana Roadways buses on the same route who charge three times lesser, are more punctual and have a set system. I was given seat number 16 but told to sit on No 24. Bus started late. It took 3 and half hours to reach...

Hi I travelled on indocanadian bus on 1sr December at 10oclock at night from jalander to Delhi Airport on arrival at the airport my suitcase was damaged and my clothes were damaged as well...

We traveled on 23/8/22 @ 8:00 am from Delhi to phagwara . When your staff putting luggage in bus they break one of bag which is major break....

I reserved a ticket online and directions were to go to terminal 1 at Delhi airport. But on arriving in India, found out that the buses are no longer operational. Tried calling them multiple times but no one is answering the call. Indo Candian buses are scammers...

I have booked 2 tickets of your bus service on 28 November for 19 December, My international flight SQ406 Singapore airline, got cancelled by them due to new covid variant omicron.
I contacted to your service desk on 3rd December, and request to refund my ticket fare.
Then again on 9 December and on 17 December I contacted your service, every time they told me they will submit my request, after that neither I got my money...

I purchased first class ticket for 50 US dollar from the indo canadian website. Now when I came to board the bus, there was no first class, no sleeper class in the bus and I was boarded the last in the normal class. So got the worst seat. The bus route was from delhi to Amritsar.

We I asked the bus conductor conductor to give me the refund, he said he can’t do anything. This is not how you treat your customers. Please provide...

Hi. I travelled in indo canadian (Sleeper bus) on 15 march 2019 around 3:30am from delhi airport to ludhiana. The bus number is ‘hr68 b 1145’. I didn’t book the ticket in advance. I paid them 2600 rupees for the ticket at delhi airport. They took money but they didn’t gave me the ticket. I asked them and they told me to wait. After 1 hour, around 4:30am, bus stopped at haveli for refreshments. And then i told the driver again that...

* I booked my ticket in Mercedes bus but when I check in he give me seat in Volvo. It means their is no meanings in which bus I booked the tickets. * Bus is departed 1.30 hour late it is also against the professionalist. Means no values passengers time * Buses staff is very rude because when I asked to depart the bus on time he told me u are not seen buses are standing in front....

I used this bus service to travel from Delhi Airport to Ambala on 23 Dec 2013. The conductor refused to keep my luggage ( Only one single rucksack weighing 12 Kg as weighed during check-in while boarding my flight at Cochin Airport since as per him the luggage hold floor was damaged.The bus looked good on the outside but inside it was a total dump. Many other passengers like me had to take their luggage into the bus making it inconvenient...

10 o[censored]s just travelled from Delhi to Jalandhar and back on the Indo Canadian bus service. There were a number of problems with the trip -
1. Non issue of tickets - The indo-canadian people at the indra gandhi international airport (pillar 16) refused to give us tickets after we paid the money. They kept saying that the system was "slow". We later boarded the bus, but they still did not give us the tickets when we asked...

Indo Canadian Bus service is a Scam. They show nice new buses in pictures and website but operate shoddy, worn out old buses with no comfort from Airport. They misrepresent departure times and wait till bus is full of passengers before departing. The charge of 1000 rupees is a fraud for the service they provide. Passengers should be made aware of their shoddy buses and scam .
I travelled on February 7, 2011 from IGI airport to Ludhiana....

I was travelling from delhi to ludhiana on 7/01/11. i have paid Rs1000 (one thousand) as advance ticket for luxuary bus with heater,push back seat etc. but they (authorities in delhi) informed us that bus is out of order and arrange one mini bus(?) with insufficient space to seat (sleeping is impossible), no heating arrangement, no pushback seat. 8 hours journey was horrible in cold night without sleep. four to five passenger refused to...