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IndustryBuying.com Complaints & Reviews

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Last updated Mar 16, 2024
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Delhi
New Delhi District
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IndustryBuying.com reviews & complaints(676)

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M
Maheswrappa
Mar 16, 2024
Mar 16, 2024
This thread was updated on Mar 16, 2024
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Agripro 3 hp disk mill chakki atta

I parches agripro disk mill 3hp 14 march 2024 box open see the item screen jalli missing nuts missing moter not good conditions I call ib costumer care 20 time but no use please help me i am no rich man I am small poor worker all redy 2 oparation in my body I have 3 small children small businesses karnekeliye a product liya but ohi I saw ogaya please help me sir Or medam🙏🙏🙏🙏...
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V
Vincent Dilip
from Mysore, Karnataka
Feb 5, 2024
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Cancellation of product ordered

I had placed an order ID [protected], booking date 31st Jan 24 for Europa hexabolt lock. time of booking it showed stock was available, payment was made, the dispatch and the delivery was on 9th Feb.

Now after 5 days, order is canceled from your end how can Industry buying display the product in your website for sale take the payment and then at your convenience cancel the order, saying the stocks not available, Why was the...
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R
rajanav599
Dec 22, 2023
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Order No : 1024101504

Address:FCA-3601, Street No.11, SGM Nagar, NIT Faridabad

Only Partial materials supplied till date. We have several times requested to your customer care through emails for either refund for undelivered items or deliver the materials to the consignee whereas nothing has received. Your customer care asked the complete account/bank statement and same submitted. No action has been taken till date. Pls look into the matter and get our refund at the earliest....
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N
NIKHIL PATEL iccbharuch
from Anand, Gujarat
Nov 23, 2023
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I was ordered 2 item and delivered only one

Website:www.industrybuying.com

I was ordered 2 item and delivered only one

Order id :

order for item [protected]...
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M
mack4u
from Bengaluru, Karnataka
Oct 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from my bank account and order processing failed

I played Order 3 items cost rs 1970. My money is deducted from Credit card but order processing failed.

Please help.
Seller : IB MONOTARO PRI.
Website: IndustryBuying.com

My registered email abdulmalik.[protected]@gmail.com...
+2 photos
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R
rajtilakmetal
Aug 29, 2023
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Defective products and no assistance on assembly

WE PURCHASED BELOW CHAIRS AND RECEIVED DEFECTIVE PRODUCTS AND NO ASSISTANCE ON ASSEMBLY. HOWEVER WE HAD NO OPTION SO ASKED THEM SEND US VIDEO OF ASSEMBLE SAME THEY TOLD AT TIME OF DELIVERY BUT THEY TOLD THEY DONT HAVE VIDEO ALSO CAN'T TAKE RETURN.

DONT BUY FROM THEM

Order No : [protected]
Roarwood High Back Cushioned Brown Leatherette Office Executive Chair RW005...
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E
Electrotech engineering
from Ghaziabad, Uttar Pradesh
Jul 19, 2023
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Delay in order 1025283863

It is about order no [protected].
After 7 days of order, status showing on approval stage and jok is, today is delivery date.
One person called me and in very rude manner he said your order is branded and will take time ok and was insisting me to say ok so repeatedly he was saying ok ok ok. No regret no valid reason, he was in hurry just to listen ok and he cut the phone. Basically I said ok.
Very funny way of business....
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V
Veerapatal
Jul 18, 2023
Jul 19, 2023
This thread was updated on Jul 19, 2023
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No response after ordering and Product not received

Address:Hyderabad

I have ordered 2 Cera F1005413 Wall Mixers from IndustryBuying.com on July 11th 2023, below are the order numbers for your reference and was promised that I will be receiving them by July 17th 2023, but I have not received them yet.

I want the item to be delivered immediately.

Order Numbers:
1) [protected]
2) [protected]...
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V
Veerapatal
Jul 18, 2023
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Product was not Delivered and No Response

Address:Hyderabad

I have placed 2 orders from IndustryBuying.com on July 11th 2023, with Order Numbers: [protected] and [protected] and was promissed that i will be receiving them by July 17th 2023, but i have not received them yet.

I have tried to get some update on this but non of them are responding

I want the item to be delivered immediately, or give my money back....
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G
Goxtreme
from Dimapur, Nagaland
Jun 9, 2023
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Electric rice mill with motor_refund

Address:Delhi

Order ID:[protected]
I received incomplete product. I ordered Electric rice mill with combine motor but i recieved only motor and hopper, major parts of the machine were missing. I raised a complaint as soon as i recieved the packages for complete refund. It took more than a week for the agent to pick up the product. Now its been a month and im not getting my refund. I called customer care several times but they keeps telling me to...
+2 photos
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N
nitin-1
from Mumbai, Maharashtra
Jun 5, 2023
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Ionex 10 ltr water filter

Address:INDUSTRY BUYING.COM GURGAON. HARYANA
Website:industry buying.com

Sir/ Madam, OF OUR ELECT& PLUMBER. FOUND ONLY TWO EMPTY BOXES, AND FILTERING & UV & RO machinery IS NOT FOUND IN SIDE THE BOXES. M/S INDUSTRYBUYING NOT READY TO SEND REMAINING ITEMS AS PER YOUR ABOVE SMS .
REGARDS,
Ionix 10Litre...RO & UV WATER FILTER order [protected] with industrybuying.com has been Delivered, On 19th May. ( we will update the status of other items of this order. Thank You!
Team Industrybuying -Industrybuying)...
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Z
Zalak varnish co
May 18, 2023
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Compressor machine

Address:Thane w Mumbai 400602

Just because I am not having shipping label which was stick on packing material, they are not returning back machine...
Please help me
I am getting shock while using the product also oil leakage problem...
+1 photos
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K
krishindya
from Bengaluru, Karnataka
May 18, 2023
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Maha FRAUD. Ordered a pack of 4 supreme chairs.

Maha FRAUD. Ordered a pack of 4 supreme chairs.

delivery received only 1.

Process refund immediately & arrange return pickup.

order No: [protected]...
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N
Nitin Kumar Rawal
from Mawana, Uttar Pradesh
Apr 27, 2023
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Defective/Fake Product

Address:Meerut

Dear Sir,
I Buy a thiller from industrybuying.com via Order No-[protected], registered Ph No-[protected]
The thiller isn't plowing properly. This is not accurate for plowing the sugarcane blank space. This thiller can not plow an area upto 3-5 inches also. total waste of time and money. This is not for farmers.

There is also a starting problem with this product, not starting easily after giving a choke. infact...
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G
gowtham235
Apr 26, 2023
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Office chair 2

Got a damaged product, they asked me to fill a google form and asked to send images of it after some days, when i delayed for one day sending the images, they said "according to our policy two days are over, we cant raise the ticket" i[censored] are very much following your policy why dont you clear it in one shot, You can took the process of some days to accept the complaint, since you cant afford the proper e-commerce platform, why cant we delay...
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N
Nitin Kumar Rawal
from Mawana, Uttar Pradesh
Apr 25, 2023
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Wrong product received, Company not accepting return of the material

Address:Mawana

Dear Sir,
I Buy a thiller from industrybuying.com via Order No-[protected], registered Ph No-[protected].
The thiller isn't plowing properly. This is not accurate for plowing the sugarcane blank space. This thiller can not plow area upto 3-5 inches also. total waste of time and money. This is not for farmers.
Before the purchase of this product, i already confirmed telephonically with Ms. Himani([protected]) sales person...
+3 photos
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J
Jaidan
from Alappuzha, Kerala
Apr 9, 2023
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Received damaged product and Delay in return and refund.

Address:EMTEX ENGINEERING PVT. LTD. Khasra 401-402, First Floor, Ghitorni, Delhi - 110030
Website:www.industrybuying.com

I'm Jaidan from Kerala. I've ordered a helmet from Industrybuying on 27 March and it came on 4th April.
When I opened the box, it was a damaged garbage looking helmet which doesn't look anything like the product I ordered. It looked like it was used for about 20years by someone.
I called the customer care and sent them email including the shipment label and the photo proofs just like they asked.
It's been nearly a...
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M
Mahiladhithyaa
from Coimbatore, Tamil Nadu
Mar 30, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Product quality was not good

I ordered 4 Layer Stainless Steel Portable Folding Shoe Rack ordered (date[protected]order No [protected]) in industrybuying site it's delivered on[protected]. I receiving the product was not a good quality some product parts was not fit it's look like low quality so I raise the complaint on (complaint date[protected]support but they are teling return and refund only for damages and manufacturering defects not for the quality related issue.....
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V
VALSARAJ K S
Mar 28, 2023
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Money already paid, product not delivered yet

See the attached order picture
Paid money already
Promised to deliver at 1st week of March23
Once called and asked for more time
No news afterwards, no response to rely mails to the order confirmation mail
I want the item to be delivered immediately, or give my money back...
+1 photos
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S
SamarAbbas740
Mar 28, 2023
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I want to return my Products

Address:MANKAPUR RAOD MALLHIPUR 144

I purchased a water pump motor but water pump motor is not perfect...
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