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On-Dot Couriers & Cargo Complaints & Reviews

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Last updated May 30, 2023
Complaints 724
Resolved
142
Unresolved
582
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On-Dot Couriers & Cargo Phone Numbers

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+91 11 4987 8888
361
249
+91 75 0690 8093
75
42
+91 83 7700 5342
58
35

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On-Dot Couriers & Cargo Website

On-Dot Couriers & Cargo Head Office Address

8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India
110015

On-Dot Couriers & Cargo reviews & complaints(724)

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A
Ashish Garg Safido
May 30, 2023
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Not delivered my parcel but online shown delivered

I paras ram pardeep kumar safidon-126112 make courier by ondot om date: 27.05.23 to PRS Quality Lab Karnal. But the online courier is shown successfully delivered on 29.05.23 but not delivered. And no one attend my call and get a better response so i requested to you please delivered my parcel and make a good relation and trust with customers.

Thanks

Ashish Garg

[protected] ...
+1 photos
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D
Deepak Singh sheena
from Hoshiarpur, Punjab
Apr 27, 2023
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Delivery Boy said , I am not delivering your parcel in your home , It's not my Duty Its your duty

Address:Hoshiarpur

Delivery Boy said, I am not deliverying your parcel in your home, Its not my Duty Its your duty

Customer No
[protected]...
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B
Feb 12, 2023
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Paying extra money

Address:Jeen healthcare, Tirupati complex, bajaj road

I sent a parcel from docket [protected], for delivery of which TK Mishra mobile no[protected] gave delivery by taking 800 ₹ extra in his bank account. I paid this amount through Googlepay, while I had already paid Rs.210 in advance.
Should I take legal action? I am associated with your courier service since 15 years.
I am under a lot of mental stress....
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A
Akanksha14
from Mumbai, Maharashtra
Dec 4, 2022
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Courier sent from Mathura

Hi, i had booked a courier on 26th nov, 2022 from Mathura to be sent to Mumbai. I have not received any update on this. The customer care number is not reachable. What kind of a fraud is this? When will it reach?...
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D
Deepansh Agarwal
from Moradabad, Uttar Pradesh
Jun 27, 2022
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Not received courier

Address:B-64 JAWAHAR NAGAR B.S.C GALI LAST HOUSE MORADABAD, 244001

Dear sir
My medicine dispatched from kashipur to moradabad PIN 244001 by tracking no [protected] by name K K Agarwal dated 24 june 2022 but i have not received yet 27 june night.
And when I am calling your head office no at moradabad on 25 evening then they first said that it will not deliver as tomorrow is sunday and when I call in moday afternoon they said I am on lunch I will check and send to you.
But then again...
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V
vikesh dubey
from Gobardanga, West Bengal
Jun 1, 2022
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Misbehavior and bad service

My consignment on name of tatra paints had been booked on 24/5/2022 with consignment number - [protected]. This is the first time i am using this courier service and will be the last time. There is no recent update online so i called 3 number and in every number the are giving another to talk finally [protected] this phone number guy has no sense of talking and said " bahar machine leke nai ghum rahe hai jo track krke bataye."
This...
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T
TheAmitJha
May 4, 2022
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Aws 17000251741

My consignment with AWS NO. [protected] hasn't been delivered yet. This company is a fraud....
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H
Heenagandhi
from Rohtak, Haryana
Jan 25, 2022
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Fake delivery

Address:Rohtak

As per attached courier slip i couriered throught Ondot Courier & Express Cargo on[protected] and todays is[protected], and my courier is not delivered yet.
Its showing delivered online on[protected]. I called Shri Ganganagar Office, they says we don't have courier boys to deliver your parcel. He ask me to pickup by self. Its very irresponsible behavior. I am very disappointing with this. Worst and fake courier service....
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K
kirti8523
Dec 14, 2021
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Fake calls and courier not delivered on time

Address:delhi

My family have sent a courier on 9 Dec via OnDot courier services and it was being promised to get delivered in 2-3 days to Delhi from Patna. But its been more than 5 days the courier hasnt been received yet and everyday some fake calls are coming asking for a money and bank details.

Package id - [protected]...
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K
kirti8523
Dec 14, 2021
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Fake calls and courier not delivered on time

Address:delhi

My family have sent a courier on 9 Dec via OnDot courier services and it was being promised to get delivered in 2-3 days to Delhi from Patna. But its been more than 5 days the courier hasnt been received yet and everyday some fake calls are coming asking for a money and bank details....
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P
Puneet Bangar
Nov 11, 2021
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Product not Received on time

Address:National seed farm corporation , sirsa road hisar

Product not Receives on destination on time their Important Document in this courier . The courier was sent 27/10/2021 from Faridabad to Hisar but that is not receive on time...
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S
sparsh4730
from Zirakpur, Punjab
Nov 1, 2021
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Courier not delivered

I have send the parcel from pathankot to delhi on 25/10/2021 with docket no [protected] as of now it is showing out for delivery on 27/10/2021 but still not delivered what is the reason why ondot always do this type of things and when we contact with delivery boy he says going for delivery but not delivered i want my courier to be delivered ASAP as it is second time. [protected] is the delivery boy no to whome we contact....
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A
Abhimanyu.mahajan
from Bengaluru, Karnataka
Sep 14, 2021
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Courier not delivered yet.

Hi team,

This is my 2nd complaint regarding the same courier.
Awb no.- [protected]

I booked the courier on pathankot to bangalore on 31/08/2021 And it is still not delivered.

If i track it, it shows that it left delhi on 04/09/2021 and today it is 14/09/2011 and it still shows the same status.

NO ONE IS RESPONDING PROPERLY.

PLEASE CHECK THE STATUS. AND PRIORITISE...
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A
Abhimanyu.mahajan
from Bengaluru, Karnataka
Sep 10, 2021
Sep 14, 2021
This thread was updated on Sep 14, 2021
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Courier not delivered yet

Hi team,

I sent a courier from pathankot to bangalore.
Awb no.- [protected] on 31/08/2021
And it has not delivered yet.

When I tracked it, it is still showing in delhi from last 7days.

When I checked with courier dealer in pathankot and he is telling it will be delivered today and he is telling the same thing from last 4 days.

Team, please have a check on this, it...
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Address:Kurukshetra

I COURIER SOME DOCUMENTS FROM ON DOT COURIER FROM MOHAN NAGAR OFFICE FOR PANIPAT ON DATE 25 AUGUST 2021 BUT STILL COURIER NOT RECEIVE ON DISPATCH ED ADDRESS... I VISIT SAME OFFICER THREE TIMES BUT I DON'T HAVE ANY RESPONSE FROM COURIER OFFICE...
There are some important documents in this courier... It's very urgent.., .
Pls response and staus on urgent basis...
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D
Dineshwar kumar verma
Aug 15, 2021
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No phone pickup no mail reply ref:way bill no. 11001775816

Dear Sir
I have book a packet from Bettiah (Bihar) to Gurgaon Dated 07.08.2021.
I am also track status My packet in Gurgaon but Not Received till time. I am also contract customer care around 6 time each time give a mo no. In gurgaon office[protected]. I am also call around 6 days. He said next date you packet drop. But no response till time. I am also mail customer car bat not any reply....
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M
Morgan Diana
Aug 14, 2021
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Bad service

Address:Sadashiv appliances plot no 36 kundli sonepat haryana

We are not satisfied your service of your kundli branch (disstt sonepat) due to my customer having lunch in office and he said your branch delivery boy for only wait just one minute only but he go back...
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M
Mukeshgarg142.
Aug 13, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
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Not Deliver till date

Address:Bathinda

I send my corrier from Bathinda Punjab to Aizwal on 14th Feb 2020 by (EDN Premium Service) but corrier not deliver till time tracking number is [protected] kindly confirm the status ....
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R
rajiv149
Aug 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not done and no update from the company

My awb no is - [protected]. The item shows that is has been dispatched from delhi and it was supposed to reach cuttack, odisha in 4-5 days but it still has not reached yet . The customer care executives cannot even tell me where the parcel is . They just say anything to the customer just to make them fools . Please look into it . This company is just looting customers .
Please provide me a justified solution .
My email id is...
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R
Raju Behal
Aug 5, 2021
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Courier Not Receive

Address:Udaipur

Sir Please Check my courier show Fordwing Udaipur to Jaipur last one Week. My AWB no is [protected]
Please check and Confirm me. Your Service is very Poor. So i can Change my Courier Service in next Courier....
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