Follow us
Log in        Register


Customer Care

Racold Complaints & Reviews

Racold - Coil Damage tank damage

racold is the only brand that sells because of its old name its one of the worst brands to buy if you can afford to pay for the service every six months after warranty buy this damn piece of shit cause this water heater is only name run.. dealers recommend this water heater because of its old name thats all but the truth is that no dealer would ever explain to you what the water heater has inside it what metal is it made up of, what is the maintainence cost even the guarantee card doesnt have those details.. like what the inner container is made up of.

check if the tank is copper...
Complaint comments Read comments [2]



I am a resident of Amruthahalli, Bangalore and presently residing in a rented flat where the owner installed 2 heaters in separate bathrooms, both from the Company RACOLD, on 25th November ' 08.

Following are the Warranty card numbers : R08 08 1771
R08 09 1873

The model number is RACOLD Geyser - CDR-25V

Within 9 months of the service, the coil of one of the heaters got damaged and had to be replaced. This was naturally done under warranty and so I asked the service engineer from Racold what...
Complaint comments Read comments [1]

Racold - Bill

 K C SRINIVAS on Jul 4, 2013
We had purchased Racold water geyser in 2008. The coil expired on 5 April 2013 , and we got a new coil replaced on 8 April 2013 from Racold service center located in Wilson Garden,Bangalore. We paid Rs.675 for the coil and Rs.200 for magnesium road and Rs.250 as service charges.So we have totally paid amount of Rs.1125.When we demanded for bill the service guy told that the bill book was exhausted and he assured us that the bill would be send through post within 2 to 3 days.Its is already three months and we haven't got any bill since date. In spite of continuous calls ,there is no response...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Racold - warranty not covered

 ramnalawade1986 on Dec 3, 2012

i have purchase a geyser 1 week before and now coil of the geyser has been malfunctioned, and customer care says they won't replace this. They will charge for this. Also service man do not come on time.

They should replace the coil in warranty period, whatever may be the problem.

i will suggest not to buy RACOLD GEYSER.........
Complaint comments Read comments Complaint category Water Heaters & Geysers


 Amitava Chowdhury on Jan 14, 2012
I have called the Racold Service Centre at K270, BlockK New Alipore number. Contact person Mr Ashish. Phone number 033 65104073.
The engineer came on Wednesday 4th January 2012, inspected my geyser, disconnected it and told me he would come back on Saturday 7th January 2012 along with the spare parts to repair it.
In repeated calls they have been promising to come and fix the geyser and no one has shown up.
Mr Ashish personally confirmed yesterday 13th January 2012 that Karthik would come today Saturday 14th January 2012 by 1 p.m. When I called at 2 p.m. Ashish was conveniently...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Racold - Geyser not working

 D Devesh on Apr 18, 2011

I have lodged complaion of Gser not working vide complain no.1057 dtd.15-04-2011 but till now no body has attained the complain.

Every time your represantative available on 0120-25333669/70 is telling that AAJ TO LADKA NIKAL GAYA KAL KARWA DUNGA (tecnocian is not available will attaind the call tommorow).

Rally it's a very poor response of Racold type well known brand.

Please do needful on priortity.


SRA-134 B,Shipra riviera,Indrapuram, Ghaziabad,UP
Contact No.8860003683/4...
Complaint comments Read comments Complaint category Family & Relationships

Racold - geyser accessories

 estatemgr on Jan 31, 2011
There is a lot of problem in finding accessories for Racold geysers in Goa. We have around 120 10 lit Racold geysers in our complex, but when they have a problem, the accessories are not easily available in the market. Please let me know where can we get the accessories from or who are the technicians to be contacted for.
Aguada Anchorage
91 9922508081
0832 6632222...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Racold - Bad Service

I have filed my complaint on 9312701669 my complaint no was 6081 & 8067.have spoken to lakshmi on 23/10/10 N the technician did come on 24/10/10 but the same day we realised that the geyser has again stopped functioning....i made the second call n spoke to Kaushalya & got the confirmation that the tech will come to my place to fix up the problem.....sadly no one came to my place till date it's highly unprofessional Attitude...i need an explanation towards the whole issue I would never ever recommend anyone to go for RACOLD as the service is PATHETIC...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Share this page with others


Recently Discussed
Coil Damage tank damage
Bad Service
geyser accessories
Geyser not working