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Racold Geyser

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Racold Geyser Complaints & Reviews

Racold Geyser - Very bad service

User
 Brigadier Shivender Singh Kadan
I had purchased 4 Racold Geysers when i retired from the Indian army and moved to Gurgaon two months back , the geysers are in the guarantee period and are not functioning , for the last one week ive been calling up the service centre 10 times every day and all i get to hear is "SIR THE TECHNICIAN WILL BE THERE ANY MOMENT" , if not convenient to service we should be told in advance , this is a shame , and being from the armed forces im shocked to see the service in this corporate world....
Complaint comments Read comments [23]

Racold Geyser - interuppted hot water service wih high maintenance

User
 rajneesh madhok
Regd. Office & Works


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Merloni TermoSanitari (India) Ltd.,
Chakan-Talegaon Road, Chakan
Pune, Maharashtra
India 410 501
Phone : 02135-253593-97/252923/253027
Fax : 02135-254025/252966
Email : mts.chakan@in.mtsgroup.com






RACOLD INTERRUPTED HOT WATER SERVICE WITH HIGH MAINTENANCE, DON’T BE CHEATED

Sir,

I made a great blunder by...
Complaint comments Read comments [6]

Racold Geyser - not working

User
 ravi shankar1967 on Sep 20, 2012
bought 2 geysers of racold on 1.09.2012.complaining since 10.09.2012 as one was not working at the time of insatallation itself.
call centre 18004252288,saumya picked up complaint sms recived ES2055370.No response till now.call everyday ,the lines are busy they will not call back.will not give the address ,they will escalate,not tell the name of the manger,vp,md,dont give thier mail id also.

pathetic service.need to screw them can anybody give the contact no....
Complaint comments Read comments [5] Complaint category Water Heaters & Geysers

Racold Geyser - Wrong Installation of Geyser by RACOLD authorized dealer

User
 techmunish on Aug 14, 2014
I am from Pune.I was in need to buy 2 nos geysers.I called Sales person of RACOLD and he told we don't sell product directly, you need to buy from our authorized dealer and given nearest authorized dealer name . I have bought 2 nos. 10 Lt water geysers from mentioned dealer and he sent his engineer who installed those geysers in my home.After 1 and half year one geyser started leaking so I raised complain .Service engineer came and immediately after seeing geyser told both geyser wrongly installed .These should be installed horizontally not vertically. I argued him that your authorized dealer's...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Racold Geyser - Manufacture/ Design defect in Eterno 2

User
 Siddharth Shankaran on Jan 23, 2014
The Eterno 2 model has a design defect where the heating element is coming in contact with the surface of tank, there is knocking sound once the geyser is switched on. I got the whole equipment replaced when I first had the problem, the replaced product has the same issue and has not been sorted yet by the Racold team. I hope prospective buyers to avoid this model....
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Racold Geyser - non functioning of racold pesto geyser

User
 pmkhan on Nov 8, 2014
I have installed two geysers of which one is not functioning. it is racold pesto branch address: flat no: c402, teerth towers, near vibgyor high school, behind bhandari mercedez show room, off bangalore highway, baner, pune conact no: 9730000577 pm khan...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Racold Geyser - geyser not working complaint unattended

User
 manikumar k on Oct 12, 2014
Since i bought the geyser in jan 2014 the geyser is not functioning properly. My complaint nos Ew110873 dt 28.7.2014 and Ew110979 dt 16.09.2014 left unattended. A corporate company doing this type of service is serious and threat to the society. A lot of consumers time is being wasted and patience is tested. Pls choose right company before you buy....
Complaint comments Read comments Complaint category Water Heaters & Geysers

Racold Geyser - poor working

User
 atul raheja on Oct 3, 2014
i purchased the png racold geyser from gandhi electricals ..tilak nagar dated 15-11-12. i complained three times rrgarding the same but there was no response.complaint on complaint no-en1012043 dated 7-8-2014, complaint 2 on complaint no 10412998 dated 6-9-2014, but the record of third complaint is lost.according to a mechanic named arif from racold company the water condenser of the geyser is weak n will be replaced only on company's demand and allowance.since 7-8-2014, the problem has not been resolved and the geyser is n poor condition..please see to it and do tge necessary. name-atul raheja mobile...
Complaint comments Read comments Complaint category Electronics & Appliances

Racold Geyser - Problem in the geyser since installation

User
 kishan kejriwal on Aug 27, 2014
Purchased two geyser of 15 litre make racold --primo sp-15helex serial no pm -12 01 00180 from zenith electric stores kolkata on 10.07.2013

Since installation one is working fine till today but other one is giving problem since installation ... In last one year we have made complain nos of time and they send their person to corect the defect, , , , but as usual after few days it again start creating problem ...Lastly from last two months they are not in a position to rectify the same ...I think racold has started to sold defective material ...
I will raise my voice at every...
Complaint comments Read comments Complaint category Electronics & Appliances

Racold Geyser - 2 nos geysers not working properly

User
 Kanthamani1960 on Jul 11, 2014
1. Geyser s.no.slf10028484 year of make-2011. (2) geyser s.no.0382441 year of make -2012. Contact no-9849121318 9949835017 Address:-smr vinay city, miyapur, hyderabad-500049...
Complaint comments Read comments Complaint category Other

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