I had purchased 4 Racold Geysers when i retired from the Indian army and moved to Gurgaon two months back , the geysers are in the guarantee period and are not functioning , for the last one week ive been calling up the service centre 10 times every day and all i get to hear is "SIR THE...

Regd. Office & Works


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Merloni TermoSanitari (India) Ltd.,
Chakan-Talegaon Road, Chakan
Pune, Maharashtra
India 410 501
Phone : 02135-253593-97/252923/253027...

bought 2 geysers of racold on 1.09.2012.complaining since 10.09.2012 as one was not working at the time of insatallation itself.
call centre 18004252288,saumya picked up complaint sms recived ES2055370.No response till now.call everyday ,the lines are busy they will not call back.will...

Racold geyser is not working and not even getting any customer support. Request new customers not to go for it at any cost....

Similar problem as mentioned in complaint number 1. Horrible inspite of spending huge amount we have to bath with cold water...

I purchased Racold Electric Geyser (Product- ALTRO, Model# - AL 35 V CDR, Serial#- AL09 08 3213) from Ghaziabad on 12 Nov 2011.Since then I am facing problem in this product. Its element gets damaged after every 3-4 months & i have to get it changed every time. During one year warranty period...

I had purchased a new Racold Geyser on 31/12/2011 from Electri city,Galleria market,Gurgaon and thereafter the geyser was installed at my residence as under:

H-905,Wembley Estate
Sector-49,Rosewood city
Gurgaon

But after installation, the geyser...

I BOOK COMPLAIN ON DT 04.02.2011ON CO.S SERVICE CENTER BAJAJ ELECTRICALS NANDED,MAHARASHTRA, BUT NO RESPONSE FROM SERVICE CENTER OR NO ANY TECHNICIAN FROM SERVICE CENTER AFTER 20 DAYS.
GAS GEYSER CO- RACOLD
PRODUCT-GAS INST W/H
MODEL NO-5L CF LP LPG
SERIAL NO.-LP...