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Samsung Microwave

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Samsung Microwave Complaints & Reviews

Samsung Microwave - poor service

User
 pankaj_jalaun on May 14, 2012
sir,
i purchashed microoven 23/02/2012 iam looged first complaint 26/03/2012 but our engineer told us pcb is defect but this part not available me....
Complaint comments Read comments [16] Complaint category Electronics & Appliances

Samsung Microwave - purchased microwaveCE104VD-B 28 LITER nextday defective

User
 colshabbir on Mar 21, 2011
I PURCHASED MICROWAVE CE104VD-B 28 LITER ON 18/03/2011.
ON EVE OF HOLI FESTIVAL AND CALLED MY FRIENDS ON HOLI, IT WAS SHAME FULL CONDITION BEFORE THEM ON HOLI WHEN MICROWAVE CE104VD-B 28 LITER REFUSED TO WORK FOUND DEFECTIVE. I HAVE TO TAKE THEME TO HOTEL FOR TREAT/ PARTY.

NEXT DAY IT WAS DEFECT CALLED SERVICE REPRESENTATIVE HE SAID DOOR DEFECT AND CIRCUIT DEFECT, NEED REPLACEMENT OR REPAIR.

CONTACTED KURLA SAMSUNG SERVICE CENTER, BELL RINGING NOBODY RESPONDING, SO CONTACTED ON MOBILE OF PRACHI, ENGINEER,INFORMED HER IN DETAIL SHE SAID REPAIR HOGA REPLACEMENT...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Samsung Microwave - Turntable replacement

User
 srioct1965
Dear Sir,
I had lodged a request for replacement of a turn table on 25th Aug, 2010. I had purchased the Microwave in April 2010. I was told that the engineer would call me in a day or two. The engineer did call me the next day and promised that the replacement will be done in a weeks time. I have been repeatedly calling Customer care for the same issue and each time i was promised that the part was unavailable and it will take a weeks time. It is now more than 1.5 months old and the issue has not yet been resolved. I think this is the worst customer care service i have ever experienced...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Samsung Microwave - Defective Microwave sold by Anandamela Gariahat

User
 Priyanka Chakraverti
1) Since we had decided to buy a Microwave as we had invited Guest on Sunday and had made all arrangements for giving them a treat with Microwave cooked food we bought the microwave on Saturday itself i.e. on 03/07/2010 as Anandamela Salesman told us that if we pay by Cash the product will be delivered the next day and the demo will also be given the same day of the product delivery but if we pay by Cheque the same process will take place at least 3 days for the chqeue to be cleared and the microwave will be only delivered thereafter.

2) To our disappointment the Microwave oven...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Samsung Microwave - WARRANTY CONFUSION

User
 shiny1 on Jul 24, 2012
I PURCHASED A SAMSUNG MICROWAVE CON28L CE1031LFB VIDE INV.110-110359 ON 28-10-2008 FROM CROMA STORE BELAPUR. I PURCHASED AN EXTENDED WARRANTY OF 2 YRS ALSO.

THE EXTENDED WARRANTY CARD INDICATED A MANUFACTURER WARRANTY OF 2 YRS AND EXTENDED WARRANTY OF ANOTHER 2 YEARS. THEREFORE AS PER THE DOCUMENTS AVAILABLE WITH ME THE WARRANTY WOULD BE VALID UPTO OCTOBER 2012.

THE OVEN DEVELOPED SOME PROBLEM THIS WEEK AND I APPROACHED THE TOLL FREE NO. FOR EXTENDED WARRANTY SERVICE AND I WAS SURPRISED TO HEAR THAT THE WARRANTY EXPIRED IN OCTOBER 2011. THE MANUFACTURER WARRANTY WAS...
Complaint comments Read comments [1] Complaint category Home & Garden

Samsung Microwave - Lousy Appliance and Repair Part not Available

User
 ocokeisle on Feb 1, 2011
Bought a Samsung microwave 2 years ago, was a lemon, broke down 3 times, after arguing with Samsung they agreed to replace it. Bought a new more expensive Samsung Microwave model SMH 9207 ST (payed the difference for the more expesive, hopefully better quality microwave). Microwave was working great till last week when something shorted out and the lights underneath no longer worked. The microwave was no longer in warranty so I did some simple troubleshooting and found that a circuit board had shorted and had burn spots in the board. I went online to SamsungParts.com and ordered the replacement...
Complaint comments Read comments [1] Complaint category Appliances

Samsung Microwave - delivery of demo unit

User
 prnvaa on Jan 15, 2011
Would advise anyone seeing this not to buy any Samsung products. I bought a Samsung microwave last week and got a demo unit - was on the shop's shelves for the last few months I suspect. Also glass plate & rotating ring was missing from the unit. And that too I bought from a Samsung plaza which keeps only Samsung units and is supposed to be better than normal dealers.

Complaining to Samsung and asking them to replace it with a brand new unit is of no use and they refuse to acknowledge the customers problem. I guess they are more interested in keeping their relationship with...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Samsung Microwave - Samsung Microwave

User
 arulj74 on Jan 5, 2011
Friends,
DONOT BUY ANY HOME APPLIANCE FROM "SAMSUNG PLAZA" R.S PURAM, COIMBATORE. (Sri Devi Enterprises). I was cheated when i bought a Samsung Microwave from them. I paid all, they delivered a microwave that never did any heating. Logged a complaint with Samsung Service, they dignosed and finally admitted it is a defect but till date no help, no one owns the problem.(SAMSUNG OR SRI DEVI Enterprises). This is a terrible experience for me after living for last 6 years in US and returned to India. Unfortunately this is the state of Incredible India. Please donot believe anything...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Samsung Microwave - MANUFACTURING DEFECT

User
 AJAY-PES
Dear Sir,
complaint 8418152583 is pending from 4.11.2010 for our new Microwave Model : GW71B, Sr.No. J5TD7MRZ900275L purchased on 31.10.2010 due to burning of cabinet and we have also shown the faulty Microwave to your Service centre Rajnagar, Ghaziabad to Mr. Pankaj and Supervisor Mr. Vinod on their request on 23.11.2010 and they have taken photographs also but we are still unable to get it repaired or replaced. Kindly look into the matter and confirm action at the earliest....
Complaint comments Read comments [1] Complaint category Appliances

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