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Samsung India Complaints & Reviews

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Last updated Mar 12, 2024
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Samsung India reviews & complaints(18879)

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D
Dayanand123
Mar 12, 2024
Mar 13, 2024
This thread was updated on Mar 13, 2024
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TV

My 55 inch TV had a power switch problem. Engineer from Samsung Fracnchisee Cantto International visited and replaced the switch but spoilt the Back Light module and TV became totally black. The TV was fine till replacing the switch. When questioned the engineer of the issue he created, he was rude and informed to complaint to anybody and left post collecting the charges. From past one month i am requesting the Samsung support team to send...
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Y
Yashv6242
from Kanpur, Uttar Pradesh
Mar 11, 2024
Mar 13, 2024
This thread was updated on Mar 13, 2024
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Defective Mobile Phone

Address:6th Floor, DLF Centre, Sansad Marg, New Delhi-110001
Website:www.samsung.com

I purchased my phone in last year in April but it has been repaired more than 4 times and the problem is still not resolved and company is asking me to wait as they have already taken more than 2 months and they are not refunding me my money...
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N
nix123poo
Mar 3, 2024
Mar 7, 2024
This thread was updated on Mar 7, 2024
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Fraud

On 17th February 2024, I placed an order for a prepaid Samsung S24 256GB Black Color phone worth Rs (one Lakh twenty thousand) through Amazon with Order No. #[protected]. The package was scheduled to be delivered to my office located at FC9, Sec 16A Film City, Noida, UP, 201310. However, upon receiving the package on 19th February 2024, I discovered that instead of the phone, the package contained soap.
Further details regarding...
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Z
Zunayed Ahmed
Mar 1, 2024
Mar 7, 2024
This thread was updated on Mar 7, 2024
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Samsung S24 Ultra stopped working within 20 days of purchase.

Address:Silchar, Assam 788006

I purchased a Samsung s24 Ultra from Flipkart on 10/2/2024. From the very first day the phone was restarting every time I plugged the charger. At first I thought it was happening because of battery optimisation as it was only restarting during charging. But on 24/2/24 it started to heat up and restarted multiple times, so I contacted Samsung customer care, who couldn’t troubleshoot my problem and insisted me to take it to the service centre,...
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M
mintu36846
from Kathua, Jammu and Kashmir
Feb 29, 2024
Mar 7, 2024
This thread was updated on Mar 7, 2024
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Mobile internet not working

I bought samsung mobile f54 5g three months ago first month the internet working well but after that the internet not working working some time some time not i call customer care they told settings and i do that aldo reset mobile many time but after that also internet not working so i go to service centre ask them to solve it and not one time i go i go 10 times to service centre for this issue they also dont know where from the issue comes...
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A
anooponezero
from Kannur, Kerala
Feb 21, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Complaint Regarding my Samsung S21 FE Exynos Appearance of a disturbing White Vertical Line on Display after Software Update

Website:www.samsung.com

I am writing to register a complaint regarding the service request for my Samsung S21 FE Exynos, as documented under Service Request No. [protected].
I purchased my Samsung S21 FE Exynos (Model Name: SM-G990EZAIINS, Serial Number: RZCT813087X – [protected]) on 22nd September 2022, through Flipkart. Unfortunately, a disturbing white vertical line appeared on my display on 02nd February 2024, following the latest software update...
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S
Shubhankar_2006
Feb 17, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Mental & financial harassment from samsung

I am facing an issue in Samsung A53 mobile after a software update. My phone is completely dead . I submitted the phone to the Samsung authorised service centre. They said that the phone is dead, no power to the motherboard has to be changed, the cost is 17, 000 . In a one and half year mobile phone and the mobile cost is 35, 000 the motherboard is dead after an update the problem is facing by several users . Please do some action regarding...
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K
Kevin Xavier
Feb 14, 2024
Feb 18, 2024
This thread was updated on Feb 18, 2024
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55 inch TV Not working after 2nd time panel replacement

Address:Chennai

I have bought a Samsung TV 55” after rare use in 3 months the screen got pink and images comes shaking, I called and reported the complaint they replaced the panel after 7 months again the same problem, called and raised the request they technician came and said this modal of tv this issue keeps coming and they removed the panel and took photos and never put 2 screws, after 4 days they put it has resolved complaint without repair...
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B
bhardwaj_samir
Feb 13, 2024
Feb 18, 2024
This thread was updated on Feb 18, 2024
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Samsung Galaxy M30s motherboard issue

Hi,

I purchased a Samsung Galaxy M30s phone about 2 years back. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center (Samsung Service Centre, Lalbaug, Vadodara ) and they told me that the motherboard needs to be replaced at the cost of 5000/-. There were over, at least, 15 people with the exact same complaint in the service...
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Y
Yuvaraj Vijayz
Feb 11, 2024
Feb 18, 2024
This thread was updated on Feb 18, 2024
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Samsung m34 received defective product

Address:Chennai

I ordered Samsung m34 5g on Amazon[protected] I received product Friday[protected] evening from beginning itself mobile doesn't turn on. I am used Samsung charger 25w only I put charge for 6hrs then I tried to switch on but no response. Mobile not work I received defective product.

Reply form Amazon:
I call Amazon customer support and I said that mobile not turning on can you replace the product they customer care...
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T
thalathfatima29
from Hyderabad, Telangana
Feb 8, 2024
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung dishwasher service

Website:samsungdishwasherservice.co.in

We solve your all dishwasher fault issues with same day service with same repaired without delay your complaints. Only low amount of coast price only 350/- if any extra spare past are adding means extra charges will be considered. With extraordinary repair for your appliances. Samsung dishwasher service...
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V
Feb 6, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M31S mobile not working

Address:Hamirpur

In one year Samsung M31S mobile completely not working. It's motherboard totally damaged . In starting it's auto restart. Mode. After that it's totally not working. I have purchased it 22000 but waste of money, I have requested to all never buy samsung product....
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A
akshaymalhotra
from Mumbai, Maharashtra
Feb 3, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung is making a forced purchase of new TV by customers by not providing spare part to repair old TV

Address:Shalimar Bagh Delhi-110088

Samsung India is making a forced purchase of new TV by customers by not provding spare part to repair old TV

Samsung India is duping its customers
My 48 inches TV is not getting repaired because samsung doesnt hv the part available with them

Model Code: UA48J5100ARLXL.

It was having display problem. I lodged a complaint with samsung india on 21.12.2023. TL Mr Rahul took my complaint from...
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E
edwinpk
Jan 31, 2024
Feb 4, 2024
This thread was updated on Feb 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung TV replacement

Recently purchased a Samsung S95c model from Reliance digital showroom in Indiranagar, Bangalore.

Complaint registered on Dec23 for TV replacement/refund since the product supplied is found to be defective(motherboard/tv panel issue within 2 months of purchase)

Neither the showroom (Reliance Digital) or the brand (Samsung) is interested to look into this case seriously. After close to 40 days of wait, my request...
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N
Nehal2850
Jan 25, 2024
Mar 3, 2024
This thread was updated on Mar 3, 2024
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Not refunding Money for Galaxy M34

I bought Galaxy M34 on 18 Jan 2024 from Dealer Gopal Mobile Fatehpur 212601.
Next morning I reported him about battery drain mobile camera and hanging issues but he refused to refund.
Next day I visited service center as requested by samsung customer care but all in vain they refuse to refund.
My device still have same issues.

Not only my device but all Galaxy M34 have the same issue informed by samsung...
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M
mnrajkishore
Jan 24, 2024
Jan 27, 2024
This thread was updated on Jan 27, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

S24 Ultra Preorder Cancellation

I've placed pre-order for S24 ultra on 20th Jan 2024 and decided to cancel immediately after 2 hours. There was no cancel option on the website and hence reached out to customer care via call, chat and emails. Every time they said the order will be cancelled and their dedicated team will contact me over email or call.

To my surprise, I've got part of the order delivered today at home when I was in office. I'm about to get remaining...
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Prerna1324
from DELHI, Delhi
Jan 21, 2024
Jan 23, 2024
This thread was updated on Jan 23, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung tv complaint

Address:WZ-G-6-B 3RD FLOOR SANT NAGAR EXTENSION TILAK NAGARV NEW DELHI 110018

My Samsung TV is still under warranty, I bought the TV in March 2023, now crack is showing on the screen of my TV. But neither the TV nor the screen is damaged, but the Samsung service center is not repairing the TV under warranty because they are saying that there is physical damage.But there is no damage on the screen or TV.

My request is that Samsung department should repair my TV under warranty as there is no physical damage.But...
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A
ankurkaul007
Jan 20, 2024
Jan 24, 2024
This thread was updated on Jan 24, 2024
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Samsung Cancellation of S24 ultra Preorder

Address:INDIA

This complain regarding cancellation of order no [protected], i had ordered this phone on 18th of Jan 2024, but after few hours i decided to cancel the order and called customer care regarding same, and they sent me a email that order will be cancelled with in 24 hours, since there is no cancel button on their website i had to call them to get it cancelled, after that next day i got call that this to confirm that order will be cancelled,...
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A
ankurkaul007
Jan 20, 2024
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Samsung Cancellation of S24 ultra Preorder

Address:INDIA

This complain regarding cancellation of order no [protected], i had ordered this phone on 18th of Jan 2024, but after few hours i decided to cancel the order and called customer care regarding same, and they sent me a email that order will be cancelled with in 24 hours, since there is no cancel button on their website i had to call them to get it cancelled, after that next day i got call that this to confirm that order will be cancelled,...
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Parimal Modi
from Surat, Gujarat
Jan 19, 2024
Jan 25, 2024
This thread was updated on Jan 25, 2024
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Regarding Samsung washing Machine Product

Hello!!

I am writing to inform you about the faulty washing machine that I have purchased from Snehanjali electronics & trading pvt ltd store. On the 26th of October 2023; copy of invoice enclosed.I bought a brand new Washing machine. However, after a few weeks o[censored]sing it, several problems started to appear on top screens of error 4C.

When I try to Wash clothes, the system either crashes or a 4C error is shown....
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