Savaari Car Rentals
1
Submit a Complaint
36
COMPLAINTS

Savaari Car Rentals Complaints & Reviews

M
Mv Rk
Oct 9, 2022
Report
Copy

Worst ride by Savaari for 22K

Website:Savaari.com

Booking id S[protected].
We travelled from Mysore to Coorg to Ooty back to Mysore from oct 3rd to 8th.
We had worst nightmare due to below issues for which we need compensation from Savaari and action against the driver Karthik gowda.

The driver, Karthik gowda has poor communication skills and lot of anger showing on us on first day.

He became completely upset as i spoke with Savaari about him,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sumithrad
Jun 13, 2022
Report
Copy

I'm complaining about savaari car rental service

Never take car rental from savaari.the driver was rude didnt stop for using washrooms. He was forcing us to eat the restaurant where he wanted to stop. Showed wrong kms and wrong bill and took extra Rs.400. Didnt allow to check the bill. He was yelling and took the money and went away. He was so irritating all the way. No response from savaari. Request not to take ride with the driver in the pic....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venkatraman L
May 6, 2022
Report
Copy

Lack of driver ethics and pathetic customer care

I had booked a sedan cab from chennai to bangalore drop ..8am pickup today 6th may.The driver assigned 1 Mr.Syed neither turned up nor picked my call. Atleast dozen times I had called. Customer care was also clueless as the driver did not respond to them also.. Now it is 10 am.. We are senior citizens packed and waiting since 8 am causing lots of incovenience. Now a new driver has been assigned who says will pick us by 12pm. My mother 82...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Had booked a trip. A long one with an invoice cost of 12.5K. this was booked a week in advance! I contacted the customer care where for each call one is made to wait for more than 15 minutes! Yes, 15+minutes to speak to a useless customer care personnel!!
I got thru and intimated them of the rtpcr requirements. Yes, this was supposed to be done by them, but I did it for them to avoid any surprises. They confirm on mail and call that...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
rspjrp1
from Pune, Maharashtra
Oct 25, 2021
Report
Copy

Rough driving on Express Highway

Website:www.savaari.com/mumbai/car-rental

I booked an Ertiga car for a round trip from Pune to Mumbai and Mumbai to Pune on 24th October from M/S Savaari Car Rentals. We were provided with an Ertiga SUV car having registration number as MH 12 QG 6909, with driver Mr. Mahesh Rathod (mobile number - [protected]). We (I along with my family - total 04 members) started journey from Katraj, Pune at 7.15 AM and from the beginning of journey, the driver started either calling or receiving...
+3 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prince619
from Chandigarh, Chandigarh
Jun 2, 2021
Report
Copy

Cab booking confirmation than cancelled

Address:Online
Website:savaari.com

Firstly cab confirmed at 9:15 than cancelled then they charging rs 500 from paid amount i have paid rs 978 they giving me refund of rs 478...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaitshah
from Bhuj, Gujarat
Report
Copy

Bad Treatment with Female Passenger

If you want to risk your precious life only select SAVAARI. They DO NOT provide professional drivers, the driver was sleeping while driving on Express Highways. From both the sides cars was going at blazing speed of 120-130 Km and my car waving between lanes. Just imagine !!

Even after this driver didn't felt the guilt and he spoked so rudely to us threw my luggage in the car and pushed my wife and said "Luggage nai milega...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Savari.com bangloor
Website:Savari.com

I had booked a car for traveling banswara to Bhopal for attaining my family marriage function. But it was a big shock when I received a call from savari rental that the car will be able to reach to receive at 1.00 PM insted of 7.00 AM. I could not opt to travel at this time because it will not possible for me to join the marriage functions if I left from here at 1.00 PM. The services are worst in this respect of this company. I want my complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anurag Chandna
Report
Copy

faulty car provided

Address:New Delhi, Delhi, 110017

We booked a ertiga cab from delhi to udaipur. From the starting we could observe that the car is having some problem in pick up from first gear. Also the left side gate was not opening. On third day f the trip there was loud sound coming out of car. We immediately went to garage and we got to know gear box needs repair and will take more than one day. We cancelled our trip to mount abu due to broke down of car.

Later same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saaket Jain
from Mumbai, Maharashtra
Report
Copy

driver stole my wallet

Address:Ahmedabad, Gujarat

I had booked car from mumbai to mahabaleshwar round trip from 26-dec-19 to 28-dec-19. Driver was gulabsingh. On 27-dec-19 my purse fell in the car and when we were checking out from mahabaleshwar hotel tgl resort, i got to know that my purse was not there when i was about to make the payment. Luckily one more couple was there along with us who paid the money. After the driver dropped mumbai, another driver who was there in the parking of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Audi 2017
from Honavar, Karnataka
Report
Copy

rude manager and customer executive

Address:BEML Layout,, 4th Main Road ,Subiya Misbah Building, 560078
Website:www.savaari.com

Regular Saavari customer until now .I had booked cabs for outstation round trip. As there were guests traveling and I wanted ticket details in advance(if possible) and had called customer care.i was very polite but One person called ADHIR was extremely rude .He said " I am denying you Ok!. I will not give any information".
When I asked transfer to your manager he said " No I won't transfer what you will do " . His manager was also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh Pallapotu
from Mumbai, Maharashtra
Report
Copy

hidden charges with no invoice

Address:8-5-370/401, Indra Residency, Vysya Bank Colony, Old Bowenpally, Secunderabad, Hyderabad, Andhra Pradesh, 500011

I booked an airport transfer service from savaari.com. But after boarding the cab at rgi airport hyderabad the company person called me and demanded to pay rs.250/- additional charges for parking and argued that they will not mention this in their final invoice. I have used his service on sep 01 2019 from pickup from bowenpally and drop at rgia hyderabad and they didn't charrged any thing but today sep 16 2019 they are demanding additional...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyam2007
from Pune, Maharashtra
Report
Copy

pathetic rental/customer care service

Terrible experience. Writing this as complain for savaari.com
I had booked a 6 day trip with savaari from delhi to agra, haridwar, mussourie and back to delhi.
Starting day1 the car was showing issues. The driver was polite but had this habit of opening the driver gate at a speed of 80~100kms/hr to spit out while driving.
Every time he did that we felt as if we missed a beat.
To add to it he would never park the...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Ayan Kumar Ghoshal
from Bengaluru, Karnataka
Report
Copy

severe services issues | accident and I had been cheated

Worst, horrible and pathetic experience..
1. Booked a cab for one day outstation visit to nandi hills from bangalore
2. We met with a horrifying accident when the bonnet of the car (Innova) suddenly ejected while the car was at 70 kmph speed and it crushed the complete front wind screen of the vehicle. We were traumatized (I was travelling with my family), the car provided to us was not serviced properly to ensure to avoid...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Ayan Kumar Ghoshal
from Bengaluru, Karnataka
Report
Copy

severe service issues | road accidents and being cheated

Worst, horrible and pathetic experience..
1. Booked a cab for one day outstation visit to nandi hills from bangalore
2. We met with a horrifying accident when the bonnet of the car (Innova) suddenly ejected while the car was at 70 kmph speed and it crushed the complete front wind screen of the vehicle. We were traumatized (I was travelling with my family), the car provided to us was not serviced properly to ensure to avoid...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranganath Bogolu Reddy
from Bengaluru, Karnataka
Report
Copy

driver misbehavior and customer service negligence

Address:600089

I am writing this mail to formally book a complaint against the issues caused by savaari car rental employees, concerning the ride with booking number (S[protected]. This vehicle was booked by me to accommodate travel for my family.

First of all, i need to bring to your attention that the vehicle driver kanagaraj has grossly misbehaved with my family at the end of the trip for mere extra allowance, even though the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinyr
from Bengaluru, Karnataka
Report
Copy

savaari car rentals cheated us and spoiled our vacation.

Address:Shimla, Himachal Pradesh, 560038
Website:www.savaari.com

Savaari took our reservation for a 7-day himachal trip based on a per mile rental and out sourced to a third party taxi for daily rental (30% less cost) without even providing the terms and conditions to the driver. The taxi driver (Sanjay kumar – reg. No - hp 01 d 4616) didn’t even know the name of the company ‘savaari car rentals’.

We had to hire other taxis and wait in cold weather as the driver was reluctant to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harryparav
from Bengaluru, Karnataka
Report
Copy

service from the provider

Address:560104

I hire a cab for a holiday to ooty, the cab was supposed to come at 9 am but the cab was canceled and later i was provided another cab at 1 pm so we reached to the destination late and missed the hotel reservation and lost rs 3000 and had to spend the night in a friends house. With 2 toddlers it was very bad experience spending the night in a cold place.

We called the customer service and spoke to a manager, who promised to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:savaari.com

I have booked innova cab from savaari.com from pathankot cantt station for 3 days and 2 nights.

The driver reached for pickup almost 2 hours after the scheduled time of 12:30pm from ptkc station. The driver's local area manager was impolite and very rude with us rather than listening to our complaint he was taking side of driver giving irrational arguments and rude in talking to ladies with us.

We were waiting...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhavalkumar Bhagtani
from Borsad, Gujarat
Report
Copy

savaari company cab complaint

Website:Www.savaari.com

Savaari cab service company complaint as
Fraud done by savaari.
At the time of booking company executive all say anything and after that they all play with us by rule rule..,
Also due to break failed on road when vehicle was running in speed, and our both family luckily saved by god gress, and company are think that it's normal thing.??? They just say only mechanical issue?? Also we reach late due to break failed.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Happy9022
from Beypore, Kerala
Report
Copy

bad practice of savaari car rentals

Website:www.savaari.com

I booked a car for local use in chennai through the online portal of Savaari and paid online the full amount. The terms of milage in the site was 120 kms for 12 hours meter reading starting from pick up point till back to the same point. I also got an email confirmation to that effect. Then late in the evening i get a call from Savaari and he says it will be 120 kms calculated from Garage to garage.
Had i known about it earlier i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560038
Website:www.savaari.com

Vehicle reference number (vehicle used during journey): HR-99-AC-6689 (White Ertiga)

Money recovered by the company by Cheat, threat and harassment – INR 5, 890/-
• Fuel cost INR 3, 790
• E-receipts for tourist vehicle tax INR 2, 100

Excess payment made by me (Fuel cost INR 3, 790)
I have made excess payment to savaari on account of fuel expenses incurred on behalf of Savaari of INR...
+20 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Debarko Sen
from Kolkata, West Bengal
Report
Copy

horrible experience from savaari.com

Address:Kolkata, West Bengal

From savaari.com, we booked a toyota innova ac car for 7th and 8th april 2018 from kolkata to kolaghat and return.

However, when the toyota innova came, we found out that the ac is not working and the driver agreed that it would require a mechanic to fix. We needed the ac in this intense heat as we are carrying a baby of 1 year 10 months.

We complained to savaari, but all they did was giving false suggestions...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.savaari.com

We booked a car from bangalore to yercaud round trip through savaari car rentals, with id: s[protected]. Leaving aside the fact that break oil was leaking from a car which was sent for tourists to travel in the mountains, savaari car rentalsi has been outright cheating us with money.

We attempted to pay the advance of rs. 2, 687/- on the portal which was showing transaction failure. We attempted 3 times on 23rd feb. Your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vatsal.patel3689
from Mangalore, Karnataka
Report
Copy

not refunding money to my cancelled booking

Address:560034
Website:www.savaari.com

Hi sir,

I booked a 7seater innova from blore to mysore round trip on 30sept for 21st november-2017. I made payment of rs. 4616 via paytm. The transaction id is [protected].
Savaari has reservation id for all their mail communication
Please look in to reservation id 3461646.

On 20th nov i came to know that as i booked cab using a desktop, they couldn't able to complete the booking. But after certain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhasis11
from Kolkata, West Bengal
Report
Copy

unprofessional service with extra fare charged

Address:Kolkata, West Bengal

Really horrible experience with savaari. I have listed below the concerns and unprofessional behavior of savaari -

1. I had booked a cab for morning 5.15 am on 19th aug, 2017 but the driver reached at 6.05 am. And beside that i have been charged rs. 250 extra for night allowance (Between night 10 to morning 6) though it did not fall into night allowance category. They did not even apologized for the late pick up.
2....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Robin Tak
from Mumbai, Maharashtra
Report
Copy

left stranded in middle of nowhere because of savaari car rental

Address:Satara, Maharashtra
Website:www.savaari.com

We had a booking with savaari for 3 days for pune - mahabaleshwar - pune - lavasa round-trip and it was a horrible experience. Since we were going to hilly area we had specifically requested for a good cab and driver. From the first day itself it was apparent that cab was stuttering and stopping on slopes and wasn't able to pickup and driver was inexperienced and didn't knew how to drive through hilly areas. Somehow, we got through the first...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanbose
Report
Copy

Toll taxes receipt

Address:Gurgaon, Haryana, 122002
Website:www.savaari.com

Trip ID: S[protected]

I have booked a cab from Mumbai to Nashilk and then same Cab from Nashik to Pune. At the end of the trip, Driver told me to pay the Toll taxes which has to be paid while going back to Mumbai. As per policy, I paid the same to the driver and informed Savaari Customer Care that I would be requiring the receipts which they promised to send me by mail. But after a week when I asked them for the same they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560038
Website:savaari.com

Unprofessional customer support, rude driver behavior, Terms and Conditions not clear, Billing without customer consent etc makes this service very unfriendly for NRI's. Be prepared to be harassed on middle of the highway while you are getting late for a plane. NRI's and Old parents are easy targets since they won't resist.Good luck if you ever receive an explanation or apology for Inconvenience .Instead you might receive a intimidating message:- "All...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuna123
Report
Copy

Never use savaari car rentals

Address:Kolkata, West Bengal, 700020
Website:www.savaari.com

I had booked their services today for a day tour in Kolkata.
The driver took my family in wrong routes saying there would be traffic (mostly taking in longer routes)and almost traveled double the distance. We never told him we are in hurry. They charged a lot for just a day trip. I checked in google maps and found out that the distance should be 53 Kms for the whole trip while their meter showed a reading of 127 kms. I can understand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Savaari Car Rentals Recent Comments