Sify
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COMPLAINTS

Sify Complaints & Reviews

S
spm champdani
from Egra, West Bengal
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sify personal ankur manna bad behaviour

Address:Hooghly, West Bengal

Sir
I amsub postmaster champdani under south hooghly division wb. I have raised ticket on dtd 22/09/2017 the work has been handed to sify official ankur manna. He didnot attend the office however when i query my complain in india post complain booking number they told me that it hasbeen closed. I inquire him about the step he brutly scolded me andtold me not to disturb him in phone. India post is paying for the service but we the employèe...
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P
pari.preeti
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sify Mail Login Not Working

Address:Bangalore, Karnataka

Hi, Whenever i open www.sify.com i use to find login to sifymail option to login to my sify email id.. from past 1 month its not working, there is no login option to login to the sify email.. i have given my sify email id only for my work and other activities.. this my sify email id is primary email id for all my official/work activities.. Pls Help now we are unable to check emails/respond to any critical emails.. Thanks Preeti...
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E
er_nn48
from Mumbai, Maharashtra
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internet not working

Address:Patna, Bihar

Dear Sir
I am a sify home broadband costumer,my internet is not working from last three days.Please do needful.I had told many time to local service provider but no any action taken by him till time.
Regards
Nityanand
FLAT NO-S/4
EMARAT KOHINOOR
ROAD-N0-36
CHITKOHRA
PATNA-800002...
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N
nikhilbarar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection Activation

Address:Gurgaon, Haryana

Sir/Mam,

My user id is: scow_122436A. I am living in Sector 23A, Gurgaon. I have a SIFY cyber cafe plan at my home by the name of Mr. Rishi Aggarwal. My internet connection is not working since last one month. Later, I came to know that my payment is due of which no prior notice or reminder was given to me. After that I deposited a sum of Rs. 7750 in SIFY's ICICI bank account:[protected] on[protected]. The receipt number...
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S
syedzibran
from Chennai, Tamil Nadu
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Problem in internet accessing

Address:Pune, Maharashtra

in the month July i was having the problem of BB101 so called unable to reach sify server.So as usual contacted the ccc for help they sent a tech after 4day the tech told power cord on a switch was damaged. And they told that it requires a master tech to fix it and he is on vacation. I don't wanna mention the name of tech.But the thing is that they left it unattended for 17 day even after continuous call to ccc. But the things comes...
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D
dipali197
from Pune, Maharashtra
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Frequent Disconnection of sify broadband

Address:Pune, Maharashtra

I have installed boradband connection last month by paying Installation Charges: Rs. 1000 and 3 months prepaid plan (384/512kbps) . Mr. Dadasaheb (Mobile:[protected]) has given me the connection and he promised for the continued service but invain.I am frequently facing the disconnection of broadband i.e. on average twice weekly. Everytime I hang up calling customer care for 15mins or more. I believed Sify services and took the boradband connection....
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S
suresh_2k8
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Certificate Issue

Address:Tamil Nadu

Dear Candidates
My name is Suresh Kumar i want share something about MR.UMA BALAN he is working in SIFY BACKEND OFFICE in Tidel Park This having lot of name like UMA BALAN ,ANNAMALAI AND SWAMYNATHAN like that.he is doing fraud work in this company he s issuing lat of FAKE CERTIFICATE in lot of COMPANY NAMES. he is man of the fraud in this chennai city. So Dear Candidates dont suffer to him. its my humble request.

Suresh...
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P
prshnt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sify tricks people

This is one unfortunate event where Sify broadband has tricked me into paying for services where they could provide none. I was a customer with Sify when one fine day my Sify broadband stopped working (while still in subscription period). I contacted customer center multiple times and they sweetly assured me that engineer would come to inspect the cause. After a million phone calls and one month delay, the call center lied to me that the...
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H
HERRY GULATI
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against the sify voip connection

Address:Delhi

Thanks sir u have passed the time to check out the machine even ur staff knows that it will not be configure on mtnl than why they are wasting their time.



I[censored] could not rectify it than i want to surrend it and return my security of rs. 40, 000/-





Kindly take the personal visit and check it properly and not try to resolve it plase rectify it because the sify...
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B
biranjan
from Phalodi, Rajasthan
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Internet connection getting disconnected so frequently

Address:Pune, Maharashtra

I am using sify broadband connection. But for last 1 months its getting disconnect very frequently.
Please see the compliant number with date. For some of complain i have proof as msg but some of them deleted, but have enough proof. I got date and complain number from sify customer care. Please see the details below:-
6 april[protected]
15 april[protected]
18 april[protected]
30april[protected]
1 may-...
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R
ramesh.nadar
from Mumbai, Maharashtra
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INTERNET

Address:Mumbai City, Maharashtra

Dear Sir

I am one of your small coutomer of sify internet from last 4 yrs My user id is Tisai179 dinesh i have faced lot of problem . My recent reneval done on 08/03/2011 net is not working till 28/03/2011 ( Reason Wire misplaced at it has been repaired and getit done on 28/03/2011 at 2 pm as confirmed by sify executive ) in the night when i login it was workinf again at 10.30pm error faced b101 unable to reach the gateway...
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P
panmahajan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Sify Internet service(Broadband Connection)

Address:Pune, Maharashtra

Hi,

I want to report about the bad service of Sify. I reported more than 4 times to the local connection provider, more than 4 times to Sify Customer care itself and more than 4 times I send a mail to customer care.

I have not been provided any services for around last 10 days.

I want to ask if Sify people already know the problem why a proper action was not taken against this problem.
br...
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D
dhanwaniravi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sify is not renewing my account even after paying the amount in advance (1275 INR for 3 months)

Address:Thane, Maharashtra

Dear Sir,

After my account was due for renewal, I got a call from Sify Customer Care for renewal.
They suggested me to go for a 1275 Rs. Plan (192 Kbps unlimited) for 3 months.
I agreed to them and told them to renew and get the payment from me.

I paid them the same amount on 17th April, 2010 (RECEIPT ATTACHED)
but after using it for 3 days, they deactivated my account.

Since...
+1 photos
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M
mukeshch.srivastava
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying Invoice of payment made

Address:Bangalore, Karnataka

Hello,

This is complaint is for the Broadband service provider "Sify".
I made a payment of Rs 999 for my 384 kbps connection, dated 22nd April.
An Invoice should be provided to me for the amount of payment paid. It is important for me to get the reimbursement of the payment made.

They provided me an Invoice mentioning the date 26th March instead of correct data 22nd April.
br...
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G
Gaurav Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair Compensation

Hello,

I am a Sify broadband user. In January 2010 I started facing problems with the internet whereby my internet would disconnect every 2 minutes and I would not get proper ping replies from my local gateway. I wracked my head with Sify for 256 days before they were able to identify and fix the problem. I was so frustrated I asked them to end my service and refund the amount I have paid to them (I had paid for three months...
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T
Tarun bajaj
from Chennai, Tamil Nadu
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poor services

M an old user of sify cyber cafe and i used to praise b4 every one bout it's good services, but recently i found ashamed for praising it's services to my circle, when i got a personal connection in my home, just i could avail the poor service for two days and right after service provider some GURMEET SINGH in saharanpur did not feel apropriate to recieve phone and my recharge is also going to over, whom shell icontact now that...
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N
Naresh Naik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against Sify Internet service

I would like to report about the bad service of Sify.

I reported this to the local connection provider 8 times and approximately 8 to 9 times to the Sify Customer care.

Because of this I have not been provided any services for around 20 days out of last 30 days.
The most common problem which I faced due to which i was not able to access the
the internet was "Unable to connect to Gateway"...
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S
Shobhana Patil
from Indore, Madhya Pradesh
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my email id

Dear sir / mam

This is to inform you that my sify mail account is not opening.plz help me.my email id is shobhana.[protected]@sify.com...
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V
Vivek Bhargava
from Pune, Maharashtra
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cut & steal Cable

Hi I am an existing customer of Sify Broadband since 2008. I have faced a strange situation this time. I have shifted from 1st floor to 2nd floor in a same building. When I raised a request to shift the connection, local operator asked 500 Rs for it. Neways some how I manged to do shift the connection by my own. After that someone stole a complet wire (CAT5 cable) coming to my flat from neighbour building. I raised a request again but this...
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A
abi shaikh
from Mumbai, Maharashtra
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just time pass

sify's sad man1...
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S
Shirshendu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL LL DOWN

Complain to :
BSNL,
Kolkata

Sir

This is to bring your kind attention on the matter that We are in deep trouble and hardship since last week as all our BSNL services at M/S SIFY Limited are down .in total this is 9th day out customers are out of connectivity

The below circuits are down whch are coming via ADM 4 of Rungta MUX located at 2/1A sarat Bose road, Kolkata 20

If...
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A
ashish singh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

horrible service in patna

I got Sify broadband connection in august 08 where as my residence area is digha ghat, patna 800011.

for 1st 3-4 months, the service was good.
but after that the service provided is horrible.
in last 2-3 months, everyday i have to call to local ISP for connection,
many a times, they don't pickup the call.sometimes on picking call, they say cable problem, LAN card problem, staff not available, any...
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P
pradeep jc
from Chennai, Tamil Nadu
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increasing agent cost

sir, i booked ticket from sify they changed the specified values of the ticket(extra charges) kindly mention the correct service charges and what amount we have to pay for the agents...
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V
Veeraswami
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Emails Lost

respected,
I have been a member of sify.com for about 7 years now.Due to a hectic schedule, i was not able to login for about 2-3 months at a stretch.Now, all the e-mails in my inbox had been deleted.Is there any way my e-mails could be retrieved.

Thanking you,
Veera
[protected]@sify.com...
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K
Kisholoy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service Provider sify

It is my humble request to all Bangalorean please dont take sify broadband connection in residence. They never solve any problem. They never provide good service. There are lot of good plans but in paper.
As per the plan night is unlimited but in the night local provider power off the switch till morning 11 o clock most of the time so that you will get BB 101 error each morning. I cant book railway ticket, you cant work from home....
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R
Rajiv Das
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Connection

I have taken an internet connection from sify a week earlier, from the very first day my net is not getting connected properly, every time the error comes BB101 (unable to connect to sify server). after two days i found out that they have not register me, they have given me another person userid to connect in the net.
now i am not able to connect to the internet from the last three days i am calling the customer care and the person...
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P
Padma V
from Thiruvananthapuram, Kerala
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Non-receipt of Products even after 3 weeks

I had ordered a few items from Sify mall on 13th and 14th Nov and my credit card was debited on the same day. I received four items from Ojjas on one day one item against order no s 6700349 m shipment number s[protected]m#sify-ojjas#1i.e a set of blank CDs on their Airway bill number[protected] dated 18/11/2008, whereas four items were to have been received under this order. This one item came alongwith 3 other items from order no S 671085...
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A
Adarsh
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Pathetic customer service

This is the gist of my complaint, which I have sent to Sify Customercare as well. lets see how they respond:-
Hi,
This is with reference to the sify broadband account which I hold with the user id adarsh_reecha. I would like to close this account as it is of no use to me with the broadband connection not working invariably for 5 days a month every month for past 4 month. The height of patience has been reached this time though,...
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S
shyu
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

varying costs and duping of customers by cafe owners

Respected sir/madam,
I am a regular customer of sify broadband service by local cybercafe owners in our area. They all have varying prices. For example once I went to a cybercafe other than my usual one I was shocked that they charged Rs.8 for 15 minutes while the other cybercafe owner charged Rs.8 for 15 minutes.

Moreover for 15 minutes its clearly mentioned that Rs.6.25 should be charged. The cafe owners are fooling...
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Rajesh Kumar Sharma
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wireless Connction Not Working & from Dirr. IP login my account by other person

Sir,

I am Rajesh Kumar Sharma, Lucknow
I am Sify Broadband Customer, My User ID is: rajeshkumar_an

I bought your connection on dated[protected]
From that day the problem was request time out occur
That problem occur every day
That problem solve after 24 hour/ more than 24 hours
After solving that problem, repeat that problem i.e. request time out
I have already many...
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