Smart Shop
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COMPLAINTS

Smart Shop Complaints & Reviews

N
Nirmal Chapagai
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fraud company

They used to loot to the customers and not help them, iam a stockist since 4 years but i did not get any commission amount from my retailers my id is inixb0390054, i was also working at this company as a sales executive, once the product is sold out and money is received the executives does not help the customers, if they happened to help the customers the seniors and company will not give salary to the
Sales executive....
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U
Uttam Shrivastava
from Jamshedpur, Jharkhand
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password reset issue

Address:Patna, Bihar, 800007

I'm not able to Reset my Password. regarding this issue I'm many times trying to call Miss vaishnavi through call and email Id. vaishnavi.[protected]@hermes-it.in; but she is also not responding. Due to these, my business has been suffering a lot. It is also said in their call center that your terminal IDINPAT03000004R is not registered. While at the time of making the account, it was said that your terminal has been registered. It seems that nobody...
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J
Jagadish Ashwin
from Mulki, Karnataka
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wrong product...

Address:1099
Website:Facebook

Hi, my name is jagadish... My order no: bsj144577... I was ordered combo of 5 slim shirts for men... But its only 4 & colour also chaing... So please look into it & resolve my problem... & i want to chainge the shirts other ways please return my money back... I want immediate solution from your company said... & i want now that how many days it will take to resolve this problem.
Thank you,...
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U
urgent ssc
from Siliguri, West Bengal
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Amount not credited

Address:Darjeeling, West Bengal, 730045

I shyam sundar goyal from siliguri west bengal my terminal id is INIXB039007D8 ON 29TH JUNE 2016 I have recharged amount Rs of 333.00 in Airtel mobile No-[protected] as a Top Up of Full Talk Time but till today 3rd july 2016 it was neither credited in consumer account nor refund in my account i complain it several times they says it was credited complain to airtel when i complained to Airtel they says it was not Recharged again i complain...
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achintyade
from Bengaluru, Karnataka
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Not getting my etoken

Address:722137

I m achintya de from bankura, west bengal. I am take your id before approx 4 month ago but i m not my e token today. Somnath chit with me(kolkata).My id no.- inccu03000196c....
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B
bmrig30
from Dhuburi, Assam
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Irctc

Address:781022

I have given cheque to hermes i tickets pvt ltd for irctc activation three months ago but still **** hermes has not given me any irctc activation login id, dongle and cd to activate irctc. I REQUEST THE PEOPLE WHO ARE THINKING TO TAKE IRCTC FROM HERMES SMART SHOP PLEASE PLEASE PLEASE AVOID THIS IS MY REQUEST OR YOU ARE GOING TO GET CHEATED AS I GET IT.

PLS PEOPLE OF INDIA DONT TAKE ANY AGENCY FROM HERMES I TICKET PVT LTD (THE...
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R
rafeeq nekkara
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Distributor and sales executive services

Address:Ernakulam, Kerala

Sir am retailer of tss ur sales exicutive not visit in my shop first time is come created account baying 1500/- service charge only one first time 1000 credit my account other time not visit my shop or not answering call also bad serviece ur company i will take leagul action...
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S
sudipta76
from Chittaranjan, West Bengal
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unsatisfied & farud service to sub agents

Address:Kolkata, West Bengal

Please clarify the deduction of PNR No, KK56IQ booked from terminal INCCU0300002EL. Alreay I have checked with jet airways there will no deduction on this ticket. Then how did you deducted such a huge amount of 3710/- for this ticket even they have checked the the payment instruction made to herems. My client is working in very high profile govt. job here and have good connection in upper administrative label. She will go to the higher authority...
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D
debu9800
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company will not irctc login id

6 Months ago I had buy 12000 rupes A smart shop Product from kolkata Dealer Name:- Hermes I Tickets Pvt Limited
They Said to me that he will give me irctc login ID on 2 months but till now ihad not got any ID and Response for me please help me . Hermes Dealer meneger Name SUBIR GHOSH Mob no :-[protected] . And Smart Shop head office is in Chennai Customer Care no is - [protected] . Help Me my email id is debu.[protected]@gmail.com Address:-...
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A
avanimaru09
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancel still date refund not given

Address:Mumbai City, Maharashtra

dear . we had booked the bus ticket from smart shop from Mumbai to adi .
the bus was cancel . and still date we have not received the amount 1500rs.
so are authorize to file a case against the company
and the advocate fees , court charges will be coverd from the smartshop .

the ref no is AT4WJL...
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R
rajibsharma074
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irctc Agent ID not given

Address:Barpeta, Assam

6 Months ago I had buy A smart shop Product from guwahati Dealer Name:- Hermes I Tickets Pvt Limited
They Said to me that he will give me irctc login ID on 2 months but till now ihad not got any ID and Response for me please help me . Hermes Dealer meneger Name S.M.K. Baruah Mob no :-[protected] And his Patner Name Amin Mobile No-[protected]. And Smart Shop head office is in Chennai Customer Care no is - [protected] . Help Me my email...
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B
best public
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatifactifaction of customer service

Address:Chennai, Tamil Nadu

Dear sir
I am the sub agent of the hermes ticketing simplified (Smart shop) hear the irresponsibly service are taken in the company the customer service person are not well trained, if any problems came to sub agent, not to be solved, so the sub agents get to lose of money. Not responsible from the service of (Smart shop) , so the sub agent get trouble not give the proper service to the public, public not satisfied about the service....
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