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COMPLAINTS

Tata Communication Complaints & Reviews

Address:Pune, Maharashtra

Dear sir / madam,
I have a tata photon 3g internet connection no. [protected] since last year.

I am associated with tata since 7 years by taking first connection of tata indicom then it upgrade to photon+ and later it update to 3g.

I would like to make your attention that i am not getting the 3g speed in my network area though i have paid the 3g modem price & also paying the 3g plan charges. br...
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deepak babita
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing disput

Address:New Delhi, Delhi

Mr ...so & so ...mera is id per 2 no. chal rahe h 1...[protected], 2...[protected] 1st no last 10 years se chal raha h 2nd no poton ka h, poton no 23/1/2014 se not working h jiski complain 4/2/14 se 14/2/14 tak 5-6 time ki magar kai reply nahi aya ref no[protected],[protected],[protected], ...complain resolv ka sms aata tha aaj tak koi exucitive nahi aya, 26/2/14 ko no closed karne ki requst de thi ref no[protected] h...magar no solustion may...
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G
gopal0601213398
from Mumbai, Maharashtra
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Fake calls

Address:Bangalore, Karnataka

I got a call from to my brother in laws mobile regardiing tata photon bill payment, that guy introduced himself as mr r.K.Sharma advocate delhi([protected]) and told that he got a complaint from tata photon for paying bill for the present month and tata company told to register a case .He gave me two option either to pay the bill now or pay 20, 000 or fight the case . I asked him to give me just 1 day as i dnt have any bill right now in my...
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webportal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the Miss behaving of your Employee

Address:East Delhi, Delhi

Dear Sir,

We have alraedy infromed about 100 times and send 1000 remainders to disconnect the Tata Liesed line Connection named with ” Web Portal India” but we have neither got any response from your side nor your exicutives support to us.
This connection is name of our company while we have not using this connection and used by the unathorize persons which has taken the connection without any information to us when...
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nnbasak
from Rajkot, Gujarat
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mobile connection stopped

Address:South 24 Parganas, West Bengal

my mobile no is [protected]this mobile is belongs to me and my mother was used that mobile (senior citizen), she is not aware of sms facility , only phone call receive or calling was done. all on sudden mobile connection has stopped though the tower is displayed in screen . my alternate no is given in mobile registration form , so my ernest request if you look into the matter and help us to retrieve the same no as before . for any clarification...
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SHIKHARAISINIYA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Radiation spread by tata mobile tower in residential area.

Address:North West Delhi, Delhi

Illegal Mobile Tower
Sir,
We are residents of Jaunti Village, Delhi -110081, we would like to file a complaint against an illegal mobile tower (Tata communication) installed in residential area in H.No. 445/446 Jaunti Village, Delhi. The tower was installed without any permission from residents & it is effecting health of our children & seniors near by & in the building itself.

In addition to above,...
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chiragr
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly Charged Static IP

Address:Pune, Maharashtra

1. We had 1MBPS Internet Connection from TATA (Broadband), I had 2 Static IP address2
2. We upgraded the account in the month of June and were called for the confirmation. And was said that we will be charged on prorate basis. And got the speed upgrade.
3. According to TATA on 21st July we have purchased the Additional Static IP and was charged for 2500 + Taxes for IP which we have not purchased.
4. I asked to stop the...
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chiragr
from Pune, Maharashtra
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Wrong Charges for Static IP

Address:Pune, Maharashtra

Hi,

I have been using Brodband Internet of TATA for almost 5+ years, Till June 2012 it was 1 MBPS, Due to business needs we upgraded the speed to 2.5 MBPS. Got a call from Tata that we will be upgrading the speed and will be charged on prorata basis ( that was ok for US), from 21st July 2012 we have been charged Rs. 2500/- for an additional Static IP that was not opted for and some how Tata system says that it was done from...
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M
manas_rana
from Bengaluru, Karnataka
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Getting bill after termination

Address:Bangalore, Karnataka

Hi,


My Name is Lalit Sahoo
Tata indicom id is [protected]@vsnl.net

Jan 18,2012 :- Applied for termination for my wimax broadband
Jan 19,2012 :- Gor the Request number :[protected] for termination from Nirmala ,Customer care
Jan 20th,2012 :- Got a call from[protected] and got 7 days grace period and confirm that this 7 days bill not chargable for me.

Jan 24th,2012...
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G
gautam saigal
from Pune, Maharashtra
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blackmailer & extortionist

Address:Mumbai Suburban, Maharashtra

The company does not terminate your services after you issue a notice as per their policy. It confirms account closure on phone via customer service, but actually does not terminate your account & continues billing you.
It then sends you a bill months ahead asking for payment & when you show them evidence of your notice & all paid up accounts forces you to pay by sending you their lawyers notice. Stay away from such companies...
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iganu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Static IP and internet service disconnected

Address:Mumbai City, Maharashtra

Hi,
We have had the internet service runing and with the increasing size of business required to upgrade our services.. We had a static IP which we were using for all our communications and setup. We had contacted them and Tata suggested us with the new plan and details were also ensured that there will be no disruption in services. But what can you expect.. come the month end the connection is disconnected..the billing dept says that...
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vaibhavtolani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Issue

Address:Bangalore, Karnataka

Hello Sir
I opted for Tata Photon on 15 October 2010.Since then every day has been a nightmare for me.
They have been blocking my services without any notification.I was not informed about my billing cycle.
The technical team has charged me wrongly over my usage.I am an Accenture employee and I am so angry by now that i will pass on a mail amongst 47000 employees not to buy tata photon at all.My bill was supposed to...
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shakoor87
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMAIL ID BLOCKED

Address:Mumbai City, Maharashtra

I am unable to send & receive emails inspite of repeated complains.

--- On Sat, 2/10/10, customerservice <[protected]@tatacommunications.com> wrote:


From: customerservice <[protected]@tatacommunications.com>
Subject: FW: my email id not active
To: [protected]@yahoo.co.in
Date: Saturday, 2 October, 2010, 9:57 AM


Dear Customer,
br...
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pramodsingh22
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing and internet service is worst

Address:South Delhi, Delhi

Hi,

I never requested for static IP address and VAS from tata communication.

This all happen illegally through Tata Indicom.

Even i got mail that i requested for 750 plan, that's never i requested.

When Internet was not working for my userid, Then only i know through technical team that static ip address assigned to me.When i got this information, same days i inform to customer...
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ranadastidar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Bill payment online

Address:West Bengal

Dear Sir , this is for your information that on 19th jan 2010 I had tried to make my payment towards tata communication for my business mail which was hosted and maintained by tata communication and the amount was Rs 1379. They charged 4times to my credit card and while I lodge complain for that on 19th of jan they gave me one complain no 11583646 but till date the case is not resolve from their end I havent received the amount which was...
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