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Toshiba Laptop

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Toshiba Laptop Complaints & Reviews

Toshiba Laptop - high level complaint

User
 Sumit Rai
I bought a new toshiba laptop. its under warranty. some pixel ofthe screen(damaged), keyboard(keys not working), and battery(backup) cd drive are not
properly.i went to service station, i was shocked that instead of fixing the problem i was told that only battery will be replaced and screen will not be replaced as it 's not fully damaged, and key board they say only few keys are not functioning so they will not replace it instead they offered me to buy a 2yrs extended warrantyfor 6500/- rupees .This is an example of worst cst service i have ever experienced, i was also told that i can...
Complaint comments Read comments [38]

Toshiba Laptop - Disgusting customer after sales service

User
 Soumendu Ray
I had purchased a Protege Toshiba Laptop from the aurthorized Toshiba dealer at Nehru Place, New Delhi. Within two months of the purchase the adapter of the laptop failed. On notifying the dealer, one Mr Amit of the Toshiba showroom at Nehru place in New Delhi, of this issue he promptly laid off his hands of it and diverted me to take up the issue with the service center. He even advised me to raise a consumer court case against Toshiba on me telling him of the poor after sales service at Toshiba. On approaching the service center they said that they would forward the complaint to some office of...
Complaint comments Read comments [5]

Toshiba Laptop - Service provided by HCL Pune

User
 Celestina
My Toshiba Laptop is not working for more than a month, my company has a contract with HCL for servicing of Toshiba Laptops. The service is so poor that I have been asked to wait days on end for an engineer to come fix my laptop and have been lied to by Dimple (Customer Care) and Anirudh (Technician) from the Pune branch about coming and fixing up my laptop. They have gone to the extent of telling me that the technician is there at my office and has left because I was not there even when I have been at my office the whole day. The service provided by such a big company is just unacceptable. No one...
Complaint comments Read comments [4]

Toshiba Laptop - After Sales & Laptop Extended Warranty

User
 pawars on Oct 1, 2012
This is to notify you all to beware before purchasing Toshiba Laptop.
I’ve purchased Toshiba satellite laptop from Flipkart.com. All though the product is good but after sales service is pathetic.

I’ve purchased the Laptop extend warranty, which needs an online registration. The online registration failed as there are various flaws in the online process

1) You can not process your extended warranty if your original warranty is not registered on the website (Toshiba India)
2) They will ask you to send the SCAN copy of your invoice and once you send...
Complaint comments Read comments [3] Complaint category Laptops / Notebooks

Toshiba Laptop - Laptop not working

User
 Manikandan
I am from chennai. I have purchased a toshiba laptop a year back and the warranty was already over. I got some problem in laptop and it was not working. I gave it for service in TVS-E servicetec in chennai which is a authorised service centre of Toshiba. They fixed the problem by changing the inverter, but also they created some new problems to my lap top and now the speakers are not working and wi-fi button also broken. When I asked about it to them Mr. Thyagu from TVSE tec was answering as this problem was already there in your laptop and we didn't did anything. And also he told that we cannot...
Complaint comments Read comments [3] Complaint category Laptops / Notebooks

Toshiba Laptop - Faulty product and poor service

User
 VARUN GOYAL
I am varun goyal From delhi, India using toshiba laptop A300-D5310.
I had bought notebook on 01-june-2008 and i am facing a very big problem continously. I went to toshiba service center in noida (Toshiba Service Center), the id no. for the compaint is "54447" on 01-08-08.I visited service center again on 05-11-2008 with same problem .They had solved my problem but the problem occur again after every two months . The problem in notebook is that it turned off automatically after half an hour and full machine heats up. And the problem is increases with time.Now the DVD Writer is also...
Complaint comments Read comments [3]

Toshiba Laptop - damaged

User
 Jesham A
I got a Toshiba laptop and it was working for first five months. It has Got complaint with its board.It has got international warranty for one year. So I had given it at a Toshiba service centre at ernamkulam( HCL Touch ltd, Thoundayil Lane ,Panampally Nagar, Cochin). It took four months to arrive that board from the company.now they are saying that it has got complaint with its vga card also. Still now i didnt got my laptop repaired. This is the worst service i ever found. When i call them they wil say that they cant do anything and told me to contact at toshiba customer service at toshiba toll...
Complaint comments Read comments [2]

Toshiba Laptop - Laptop not repaired even after 20 days

User
 it.sunil77@gmail.com on Jul 6, 2012
I purchased Toshiba laptop satelite 640 model. One day display colour got blured. i lodge a complained to Toshiba and as per their direction i submitted my laptop at their service centre (Nehru Place, Delhi). Even after 25 days these people are not able to resolve the issue. it is very embracing for me and causing serious business loses.
I request every reader not to buy Toshiba Laptop.....don't repeat the mistake i have done.
If possible please do something...

Thanks & regards
Sunil...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Toshiba Laptop - defective product and unskilled service

User
 tomxav on Jan 13, 2012
Dear Sir,
This is to bring to your notice the corollary of issues haunting my life ever since the purchase of a Toshiba laptop. Please be patient enough to go through this mail and help me out in this case.
I purchased Toshiba Satellite A665-3DV5 Laptop bearing Serial#XA632514K from Amazon on 24th December 2010 paying USD 1069. Before I could start using the new gadget, this laptop has started giving the trouble of intermittent screen flickering.
Since the frequency of failure became close day by day, I registered a trouble-ticket#041811-119 with Toshiba Care India on 18th...
Complaint comments Read comments [1] Complaint category Computers & Accessories

Toshiba Laptop - Service

User
 sumitp4 on Oct 25, 2011
Hi Team,

I would like to make a complaint against Toshiba laptops .

I purchased a Toshiba laptop From Chennai, in August 2011 after some days i came to know that the laptop battery is tapping, so I logged a complaint against same to Toshiba customer care, the service centre was not willing to take the call , in fact they were telling me that the problem exist in all laptops of this model, so you go from here we can’t do anything for u ,if u want you go to company we r only service providers, after i met their manager & there was some exchange of words between...
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

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