Transcend
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COMPLAINTS

Transcend Complaints & Reviews

S
Sagar_gandhi
from Visakhapatnam, Andhra Pradesh
Apr 25, 2022
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Never buy transcend products

I had the worst experience using transcend pendrive JF810. It got corrupted, and now anandit infotech, bangalore - the authorised service center is refusing to give the replacement though the product is having lifetime warranty.

Their agents mr.anand, mr.ramu, mr.navesh (+91-[protected], +91-[protected]) are behaving extremely rudely and arrogantly with customers and not even timely responding.

I will never ever...
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S
Sagar_gandhi
from Visakhapatnam, Andhra Pradesh
Apr 21, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Transcend pendrive jetflash 810 64GB

I have sent my pendrive to Anandit Infotech India Pvt. ltd, NO-6 3rd floor, 2nd cross, sadarpatrappa road, Bangalore and the courier people say it has been delivered...
but nobody is responding from Anandit Infotech whether they have received it or not.
Their team member RAMU is saying "it is not a big issue if pendrive is lost" !!!
Who is responsible here?
NEVER BUY TRANSCEND AGAIN...
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R
Rushil Mehta
from Mumbai, Maharashtra
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unethical

Address:B-11, 1st Floor/ UP Nagar Society Ambedkar Road, next to gulshan dairy, Mumbai City, Maharashtra, 400007
Website:kaizen

I submitted my drive for replacemernt on 22nd october 2018 its now 23rd april 2019 i still have no response from transcend or kaizen simply horrible will never buy transcend again.
I spent 7000 to buy the drive how can a company like this be allowed nto our market.
They are the worst why the bloody hell you need to send a damaged drive to taiwan if its in warranty you shoud just replace it instedaf of making soeone wait for...
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K
Kiran Mengal
from Manchar, Maharashtra
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product not return customer to service center / product is missing.

Address:Ahmednagar, Maharashtra, 422605

Contact Information--

Name - KIRAN MENGAL
E-mail - [protected]@gmail.com
Region - India
Telephone - [protected]

Product Information;-

Category - Memory Cards-microSD Cards
Part Number (TS-) - TS32GUSDU1
Serial Number - C[protected]
Date of Purchase - 13/07/2015
Point of Purchase / PUNE
Date of Submitted service ccenter :- 05 May 2016,...
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F
Fire boys
from Chikmagalur, Karnataka
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Blue screen errors

Address:533002
Website:Trancend official website

I have complained about my product twice to transcend company but they are not responding.i requested the company to repair or refund the amount of my damaged product.So i want to complain the transcend company to the consumer court it is the best way to know about my product complaint. Atleast they have to send details of nearby office.they are irresponsible of the products of their company also....
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S
Sagar_gandhi
from Visakhapatnam, Andhra Pradesh
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No Replacement Given After 6 Months

Address:Ahmedabad, Gujarat, 390001
Website:transcend-info.com

I have submittted my Transcend 32GB pendrive for replacement on 1st March 2016 to -
Kaizen Infoserve Pvt. Ltd
402, 4TH FLOOR, J.B TOWER, DRIVE IN ROAD, OPP DOORDARSHAN KENDRA, THALTEJ, Ahmedabad - 380054
Phone[protected]
Toll free - [protected]

Even after 6 months, I have not received any replacement for that and the staff is not even responding to it.

How can it take more than...
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iamsouravdutta
from KOLKATA, West Bengal
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Transcend pen drive not working properly

Address:Kolkata, West Bengal
Website:transcend-info.com

I bought a transcend pendrive on dated 10/05/2014 invoice no 699 from nadisur infotech (ph no-[protected] & email id [protected]@rediffmail.com).

But last 3 weeks this pendrive is not working properly.. so i went to customer service center..
1) superton kolkata
2) 73 melcalf street
3) central plaza, bb ganguly street
And many others.
They send me one address to another address..
I...
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A
asamy39
from Kollam, Kerala
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I am not able to claim warranty

Address:600048
Website:in.transcend-info.com

I bought Transcend MicroSD 16GB Class 10 through snapdeal on Oct 31 2015. They mentioned that my product has a Life Time Warranty. My product is not working properly for the past 1 month. I tried to claim warranty and get service centre. But there is no company service centre available. Then I registered my product in company's official website. But till now no one has contacted me regarding this....
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H
Harekrishna Nagariya
from Nashik, Maharashtra
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Transcend external hard disk not working

Address:Nashik, Maharashtra, 422207
Website:transcend

I have purchased transcend store jet 25m3 1tb external hard disk serial number b[protected]
Warranty till[protected]

My external hard disk is not connecting to my pc. When i visited customer service center in pune they are saying that they will not recover the data. My hard disk is having lot of important data i am not getting support from service center.

Because of their defective hard disk my data is lost...
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H
hulkdhoom
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not working properly

Address:Chennai, Tamil Nadu, 600060

Im Mohsin Ahmed.A doing my PG at College of engineering guindy Anna University Chennai India.I bought your company hard disk on 5th from Snapdeal. I bought it for my project work. When i got the product it worked that day but at the same day night it stopped working..Kindly do the replacement as soon as possible...
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D
Daman2308
from Pune, Maharashtra
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Product under warranty not replaced/repaired

Address:Pune, Maharashtra

Hello Team, I had purchased a Transcend 1 TB hard disk in Jan 2014 with a warrant of 3 years. I started facing issue with the hard disk in March 2015. I gave it for replacement/repair to ACCEL FRONTLINE as it has tie up with Transcend for the service repairs. I gave the hard disk on 18th March 2015 and got back on june 2015. Accel informed me that the product was rejected by Transcend as don''t have the replacement for the hard...
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S
SANTOSH KUMAR M
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DDR2 1 GB Ram for PC not functioning.

Address:Mysore, Karnataka

Above said product ( DDR2 1 GB RAM for PC) I purchased from flip-kart, Which I received part is not working after 15 days of purchased, I checked with flip-kart but I am informed that only 10 days replacement warranty. then I searched service centre in mysore but unfortunately no transcend service centre in mysore . then i found Bangalore service centre phone number and address, but no response for phone calls and I didn't find the service...
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S
swapnil2371990
from Mumbai, Maharashtra
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Not giving replacement under warranty

Address:Mumbai City, Maharashtra

Respected sir my name is swapnil sunil sunil shivalkar. . .

. This is my ram ddr3 my ram is not working at all. . .

Due to tecnical problem due to ram. . . I

T is happen by own issue. . . I had visited service center they not responded me. . .

Plz repair or replace the product i m providing u all details of my ram'' serial number [protected] transcend part no. Jm1333kln...
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P
pankaj chamoli
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transcend not response

Address:Dehradun, Uttarakhand

Transcend 1TB StoreJet 2.5 M3 not working just two months after purchased I bought the Transcend 1TB StoreJet2. 5" M3, Portable Hard Drive online from flipkart and just two months after it suddenly stop working. I tried to contact customer care but could not get through, i visited the care center (ACCEL FRONTLINE SERVICES LTD. ) but the accel team is saying that they stop support service to transcend devises long back......
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R
ramamoorthi1
from Mumbai, Maharashtra
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deny to service the transcend did wtiter

Address:Madurai, Tamil Nadu

I Purchased a transcend did writer from Bhagat shop, North believe St, madurai 3 months before.Now it is not working.The madurai service center people saying now they are not doing transcend service.Then I go back to the dealer he said that go to service center . Service centre people said that they stopped transcend service.what can I do.To whom should I contact....
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S
swapnil2371990
from Mumbai, Maharashtra
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DDR3 RAM IS FAULTY

Address:Mumbai City, Maharashtra

I HAVE DDR3 RAM OF TRANSCEND, , , , WHICH IS UNDER WARRANTY BUT IT HAS NOT WORKING DUE TO HIS ITS OWN ISSUE...I WAS USING MY RAM...SUDDENLY MY PC SHUTDOWN AND I HAD CALLED HARWARE ENGINEER...HE HAD DETECT ERROR CARD IN MY SYSTEM...IN THAT EROR...IT HAS SHOWN THAT RAM ISSUE PROBLEM...I HAD VISIT TRANSCEND SERIVCE CENTER...THEY HAD TOLD ME THAT U WILL NOT FET REPLACEMENT OF THIS RAM...BECAUSE THE YELLOW PLATES IS NOT VISIBLE...I TOLD HIM THAT...
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S
swapnil2371990
from Mumbai, Maharashtra
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DDR3 RAM HAS DAMAGES DEFAULTLY BY THE OWN TEMPERATURE CONDITION

Address:Mumbai City, Maharashtra

I HAVE DDR3 RAM OF TRANSCEND, , , , WHICH IS UNDER WARRANTY BUT IT HAS NOT WORKING DUE TO HIS ITS OWN ISSUE...I WAS USING MY RAM...SUDDENLY MY PC SHUTDOWN AND I HAD CALLED HARWARE ENGINEER...HE HAD DETECT ERROR CARD IN MY SYSTEM...IN THAT EROR...IT HAS SHOWN THAT RAM ISSUE PROBLEM...I HAD VISIT TRANSCEND SERIVCE CENTER...THEY HAD TOLD ME THAT U WILL NOT FET REPLACEMENT OF THIS RAM...BECAUSE THE YELLOW PLATES IS NOT VISIBLE...I TOLD HIM THAT...
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S
satya3535
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transcend 1TB StoreJet 2.5 M3 not working just two months after purchased

Address:Hyderabad, Andhra Pradesh

I bought the Transcend 1TB StoreJet2.5" M3, Portable Hard Drive online from flipkart and just two months after it suddenly stop working. I tried to contact customer care but could not get through, i visited the care center (ACCEL FRONTLINE SERVICES LTD.) but the accel team is saying that they stop support service to transcend devises long back... Please help. Look forward to quick solution product serial number: B[protected] Mobile...
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Rajesh Lingadurai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transcend No After Sales Service

Address:Bangalore, Karnataka

I have purchased Transcend 25M3 1 TB external hard disk about six month. Hard disk is not working now and contacted their Customer support Accel Frontline. But it seems, Transcend after sales service in India long before. There is not even one Customer care number for Transcend in India. I request to stop Transcend Sales in India. If further details required, I can provide, I would like to take proper legal action against Transcend....
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R
ravikothari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No support from company

Address:Ajmer, Rajasthan

I Have Two external Hard Disk from Reseller and the same stopped working within one week duration. Upon contracting with reseller he said to arrange for warranty from company level itself as the company has stopped its service centre in india. Upon checking warranty at company site it is showing that still about 3 year warranty is left and upon contracting with company they communicated that they are aware of problem but as they have closed...
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R
RajeevSinha75
from Bengaluru, Karnataka
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External Hard Disk not working

Address:Bangalore, Karnataka

My Hard disk is under warranty; I have sent many mails to Transcend, and they say their service centres have closed in India. They asked me to contact the distributors, but no reply from their as well. Now, I am stranded and don't know where to go!!! I have the original bill, I purchased the product online form Snapdeal, even they are not helping!...
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onlythesunny
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My pendrive is not working

Address:New Delhi, Delhi

My Transcend 32 GB Pendrive, in warranty, failed during October 2013 and I immediately went to Accel Frontline (Transcend's customer support partner) for replacement. but accel representative told me that they are no longer support partners of Transcend. so i searched for transcend customer care no. online but they do not have india call no. .i sent a mail to them indicating my problem a week ago but they have not yet replied. i can't...
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K
Krunal Marakna
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RAM failed

Address:Vadodara, Gujarat

My Transcend 1 GB RAM (memory module), in warranty, failed during October 2013 and I immediately went to Accel Frontline (Transcend's customer support partner) for replacement. but accel representative told me that they are no longer support partners of Transcend. so i searched for transcend customer care no. online but they do not have india call no. .i sent a mail to them indicating my problem a week ago but they have not yet replied....
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Jitender Kumar Das
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transcend 1000 GB External Hard

Address:New Delhi, Delhi

To whom It may concern Dear Sir, I wish to raise my voice against the defected product Transcend 1000 GB External Hard Disk Super Speed USB 3.0 Serial No. A[protected] offered by Transcend Information. Inc. According to the company, it is one of the world’s most trusted brands for computer hardware and due to this reason I believed on company and purchased an External Hard Disk on 18.02.2013 (Retail Invoice Receipt is attached with...
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waliasunil1
from Kanpur, Uttar Pradesh
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Product and service center not given back

Address:South Delhi, Delhi

i have bought new transcenf dvd writer in 1700 on date[protected]. but after it was making problem in reading dvd and cd's. as well it was in warranty period. but i given it to transcend service center for repair. it's been 4 month's. till now they are saying it will take more time. so please help me becouse 1700 is huge amount for me....
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Sri Dhar755
from Bengaluru, Karnataka
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PEN DRIVE NOT RETURNED

Address:Coimbatore, Tamil Nadu

I had given my 4 Pendrives(2GB,4GB,8GB,4GB) for replacement at ACCEL FRONTLINE, COIMBATORE on Mar-25-2013
They told that they wil return in 30 days....
but as they told i got 3 pendrives(2GB,4GB,4GB) retured back on .april30-2013.... but unfortunately my 8GB pendrived is still in pending only..... so wat can i do for getting replaced of that pendrive?

TRANSCEND CALL ID:- TSCCBE[protected]DW

my email...
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S
spriya1019
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

memory card not working

i bought a transcend 32gb class 4 micro sd via tradus
i worked without any problems for 4 days
after that the card is reading neither in pc nor in mobile
i wasted ma 1080rs for having a useless micro sd
tradus cheated me by sending quality less product
i tried to clear the problem by consulting many shops
they all returned it helplessly
i will not buy any more products from tradus
or...
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AmeyNaik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXTERNAL HARD DRIVE STILL NOT REPLACED

Address:Mumbai Suburban, Maharashtra

I had given my External Transcend 500GB Hard Drive for replacement at ACCEL FRONTLINE, ANDHERI on Feb[protected]:13PM
I was told I would receive my HDD in 45 days.
Today is April-07-2013 and i have still no clue if i m gonna get my HDD back or not...
When status is checked on http://myservice.accelwms.in/ it shows
Defective Item Status - Blocked for Allocation - Escalated Items
Defective Item Status Date...
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ashish1403
from Bhopal, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in replacement of my ddr3 4GB RAM. about 3 weeks.

Address:Indore, Madhya Pradesh

I had purchased a 4GB DDR3, 240-pin DIMM, 1333MH of transcend few month ago. But it create problem since a month ago, So that i was gave it for replacement/repair to "Accel Frontline Limited" (101-102 SUNRISE TOWERS [protected]) on 9 march 2013. And the staff said that it will take about 50 to 70 days for replacement.
So, sir i want to say please do something about the above issue. Because These companies just cheated to...
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anilnair88
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DDR2 RAM sent to the service centre but the replaced part not received although 3 months have passed

Address:Thane, Maharashtra

My 2GB Ram is under warranty and i had submitted my RAM at their service centre ACCEL FRONTLINE Service Ltd on 23rd Aug 2012 and they havent given me the replacement RAM till now.
I have been repeatedly chasing them but still nothing positive has come out yet.

The details of my product are:

Product Name - Transcend 2GB JETRAM DDR2

Product Serial No - [protected]

Purchase date...
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