Western Union Complaints & Reviews

Am from saudi arab i send money to india on 13/05/2023 and now today
21/05/2023 still they are not refunding...

I made a payment of 606145.76 to transfer pounds to uk.

MTCN :[protected]

The money is stuck at wu stating they have refunded amt. Its been over 5 days and funds have not hit my account yet.

Irresponsible customer sevice. Made a huge mistake trusting western union....

I had transferred money to my daughter at U.S. and even after four days, the money was not received by my daughter in U.S. When I traced MCTN number on their website it showed that the money is already transferred and waiting for the receiving bank to confirm. But when I spoke to their CUSTOMER Care person who disgustingly does not provide their name but only ID No. 174 that the money will be transferred today and my daughter can receive...

I made a transaction to send money from Australia to Egypt MTCN: [protected] on 26/07/2022. The receiver went to collect the money, but was told the system has issues and cannot access details and was asked to wait for a while. After approaching the agent again, the receiver was told the money was already cashed.

The receiver complained and filed a case number:[protected] in Egypt and I filed another complaint no:[protected]....

Hi Team,

I am an new western union agent started the service from 16.06.2022, my agent code: 390, Account No:AR6066691

I am writing a complaint with a concern about removing my western union agent services.
Nitin Malhotra (Western Union Sales Executive) has come into my store this morning and stated that Western Union will be removing me as an agent, reason being that I am providing another money transfer...

I sent money to BCA Jakarta I have told western union they have given me a bank reference but they say me I have to call the bank I am Australian so we have a problem understanding each other
The money had my daughters name on it she does not have a account with any Indonesia bank so it should of been returned
Can you help
Thank you
Maggie Langley...

MTCN transaction number: [protected]

This is a response from Western union after my transaction. I had to send money urgently to my daughter but they will return the money after 2-7 days.
Poor service and customer experience
https://t.co/qoQ2rMqUOV

"Also, as we have reviewed your details with our team, we regret to inform you that due to the technical issue, you won't be able to remit any future...

I transfer my money from Hong Kong to Australia. Western Union keep giving me multiple MTCN and it still not able to get the money in Australia. Incident number[protected] was raised and it is the 20 days now and still not get resolved....

Western Union case number[protected]
Tracking # (MTCN):[protected]

I had transferred 250, 000 INR from India to Philippines. The receiver was to get 171717.48 PHP in their Bank of Philippines Islands bank account. After a few hours I got a confirmation that the receiving bank has rejected it. Upon calling customer care in India, I am told that the reason for rejection of transfer at the receiving end can only be confirmed...

There is a major bug in the money transfer calculation. TCS should be max 5% of the transfer. However the WU system calculates at a much higher rate, even more than 1000%. This is because it recharges TCS for all prior transactions even when charged. Although the bug has been highlighted to WU the issue remains unresolved for 3 weeks....

ชื่อ Oranut Amwong ทำรายการไปหลายวันแล้ว แต่western ไม่อนุมัติให้สักที จำเป็นจะต้องใช้ มันนานมากแล้ว...

The executive over here is speaking on phone while the customers are waiting in queue for more than 20 mins...

Refer to[protected],
It is requested to re generate certificate of wumts for boha post office. Wumt software is not working at Boha post office pin 151503
Distt mansa punjab. Also reset password.

[protected]@indiapost.gov.in
[protected]...

BAD SERVICE, NEVER AGAIN !!! Customer service just try to make you stupid, kicking you from one operator to another operator just to hold your money away from you as long as possible. Hard to get cancel transaction and get your money back to you. Takes almost 2 weeks to get my money back to me. I had to call in Trenton for complain to get same result. BE AWARE !!!...

Please refer to my telephonic conversation with your senior executive on 25 Nov 21customer care executive at 1550 hrs on 07 Nov 21, the WU is still levying 5% tax TCS on the transaction made on 25 Nov 21 at 2:30 pm midnight.
There is not a single successful transaction made by me on WU in this financial year. This can be seen and verified from the screenshot of Send Money "History" taken from your website....

Please refer to my telephonic conversation with your senior executive on 25 Nov 21customer care executive at 1550 hrs on 07 Nov 21, the WU is still levying 5% tax TCS on the transaction made on 25 Nov 21 at 2:30 pm midnight.

There is not a single successful transaction made by me on WU in this financial year. This can be seen and verified from the screenshot of Send Money "History" taken from your website.
Inspite of...

I got a payment from Thailand on[protected]. When i visited the sore the person said i haven't permission to withdraw the foreign payment.The payment can be withdrawn only if your relative send you the payments.
After that i called western Union customer care they said they will provide the payment within 72hrs. After 72hrs i called them again they again said you have to wait for 48hrs. They not called me .If they cant withdraw my...

My dear sir/Madam
Most respect fully I beg to say that I send money to one of my friend to Pakistan but the western union hold the money from 4 days the need recover information ID DOB citi country I send every thing what the want but the still hold my money the did not send and did not refund this money for poor people charity the people is hungry every month I send the same name I don't know why the hold if there is some problem...

Dear Team,
First let me introduce myself.. This is "Rashid Ali Ansari'' i belong to India, but still living in Jordan last 02 year.

i would like to share my problem with you i was sent to money India by western union on dated 11/07/2021.
i don't know what happened with this transferred amount still have not received. i checked the status but this showing "under progress" i want to take my all amount return as...

My friend Becky william from UK had sent GBP 10, 000 thro you on 28th of September 2021 in my Name Amolak Ram Khullar M [protected]

i got a call of Monica Sharma from Mob no [protected] on 29th Sept. asking me to pay Rs18500 as transaction fee thro SBI account provided by her.

To this i quoted to her your policy of making payment wherein it is clearly laid down that...

'Beneficiaries won't be charged...