Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Mar 18, 2024
Complaints 11610
Resolved
1309
Unresolved
10301
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DTDC Courier & Cargo
Customer Service Contacts

DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1664
1262
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

DTDC Courier & Cargo Websites

DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints(11610)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
thesilentraider
from Kolkata, West Bengal
Mar 18, 2024
Report
Copy

Courier marked as delivered without actually delivering to recipient

Address:RANPO SIKKIM - 737132
Website:DTDC.IN

Awb : 7d[protected]. Shipment booked via dtdc, piced up on 13th march 2024, estd. Delivery date : 19th march 2024.
On 16 th march, order is marked as delivered whereas, recipient hadn't received the same. Upon investigation, found delivery agent attempted a fake signature & did not actually deliver the product.
Product is yet undelivered to recipient.
Hub code : k82,
located at rangpo sikkim, 737132...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahendra Gore
Mar 15, 2024
Report
Copy

Courier not dispatch after 14 day's

Address:[email protected]

We have book one shipment to Chennai from Shirdi DTDC office by POD No 7X5676021 dated on 1st March but same is showing delivered at Goa insted of Chennai

We have taking followups from 4th March from local Shirdi DTDC office Mr.Kadari but not given proper solution also they have changed POD without any intimation and provided New POD 7X5676121 but still same not delivered.

Regards,
Mahendra Gore
Branch...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nagshere
Mar 14, 2024
Report
Copy

Courier with food items not delivered for 4 days

There is a courier with food items D73811417 registered on 11/March evening from Karur, TN to Whitefield, Bengaluru, KRN which is supposed to be delivered by 12/March morning.
Per tracking report the courier reached final destination per schedule, but it was not delivered on 12/March.
It was moved to out for delivery on 13/March, but later moved to Not Delivered(PAPERWORK REQUIRED-(OTR)).
The food items would have already...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhargava s r
Mar 14, 2024
Report
Copy

Parcel

Address:bangalore

Parcel booked on 8th of march 2024 and today is 14th of march 2024 material still not delivered parcel booked on priority by air cargo and expected delivery given by DTDC is 11th of march and the shipment was coming by surface and they are charging for air cargo...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjshre
Mar 10, 2024
Report
Copy

Printed Mug

Please let me know the duration or what action you are taking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rifath Kamil
Mar 8, 2024
Report
Copy

No data available for a high value parcel

Address:Hyderabad

Placed delivery on 6 March 2024, 11 am. The website shows, "No data available". Please help me to get this resolved, I just need to if it's safe and in transit. That's all.

Tracking no. D73659822
My phone: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjshre
Mar 3, 2024
Report
Copy

Printed Mug

I have already submitted a complaint for delivering my item broken. Please let me know how many days it will take for refund as they charged Rs.70 and my item cost is Rs.250. (Tracking No.). The receiver felt so unhappy as it was a birthday gift and broken and I felt so embarrassed to hear this. Not only the money they have hurt my feelings as DTDC has handled this so lightly. I need a solution so that they should never take anything Lightly....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nehal Chauhan
Mar 3, 2024
Report
Copy

Address incomplete or wrong-(CIR)

Dear DTDC Customer Care,

I understand that I made a mistake in my address when I originally placed my order. I apologize for the inconvenience this has caused.

I would be very grateful if you could redeliver my order to the correct address, which is:

10 Keshav Kutir Society
Waghodia Road
Vadodara, Gujarat, 390025

Thank you for your assistance in this matter.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjshre
Mar 2, 2024
Mar 2, 2024
This thread was updated on Mar 2, 2024
Report
Copy

Printed Mug

Address:Palakkad, Kerala

The Mug was dispatched on 24/2/24 through DTDC (Chandranagar, Palakkad, Kerala) to Coimbatore(Saravanampatti). When I handed over the packet I told them that Mug should be packed properly as they are chances of breaking and they promised me a safe dispatch. But when it reached the concerned person on 27th it was broken and from then I raised a complaint and the details are as follows:

Dissatisfied-Re: Query Raised for R[protected]will...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pardeep K Sharma
Feb 28, 2024
Report
Copy

Dtdc Courier Not Delivered But status says DELIVERED

Address:DTDC EXPRESS LTD Registered Office : DTDC House, NO.3, Victoria road, Bengaluru-560047, Karnataka

Consignment no - D76519625. PARCEL BOOKED AT KHYALA, NEW DELHI-18
I send a parcel through DTDC courier to HOSHANGABAD (MADHYA PRADESH), and no progress showed from the date of booking. Then I called local office they told me pack went as "WITHOUT" entry and it would be delivered in 48 hours. But even then No progress apart from fake tracking updates for next 7 days. But Still no progress about the package. Even after 4 MONTH the package...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
watsonsiva
from Chennai, Tamil Nadu
Feb 23, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package missed/ Stolen by the courier

Address:Mylapore, Chennai 600004

Consignment no - C39309639. PARCEL BOOKED AT MYLAPORE, CHENNAI-4
I send a parcel through DTDC courier to Nagpur and no progress showed from the date of booking. Then I called local office they told me pack went as "WITHOUT" entry and it would be delivered in 48 hours. But even then No progress apart from fake tracking updates for next 6 days. But Still no progress about the package. Even after one week the pack not been delivered and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanju4317
Feb 22, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
Report
Copy

Non delivery of parcel

Address:DTDC Express Limited Main Office Address: DTDC Express Limited, DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka, India,+91-7305770577,cu

I have booked a parcel containing sweets worth Rs 4000 (3 KG weight) on dt-30.01.2024 by paying Rs 760.00 as service charges to M/s DTDC having docket No X55018688 dt-30.01.2024 from Delhi to Chennai.

During booking, DTDC has assured to make the delivery in 3 days.
When i did not received the parcel by 03.02.2024 i have called DTDC customer care and raised my issue.They have registered my complaint with a note delivery...
+7 photos
+3 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aadil Manzoor Wani
Feb 22, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
Report
Copy

Mobile phone

Address:Hotel Royal Batoo, Khayam Chowk, near Hotel Comfort Stay, Srinagar, Jammu and Kashmir 190003

I have to send my parcel from Srinagar to delhi it has to be delivered on 21 Feb 2024 but they have not send it yet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sraj167349
from Sahibganj, Jharkhand
Feb 19, 2024
Report
Copy

Reimbursement Request for Damaged LED TV Received via DTDC Courier-D73484183

Dear DTDC Courier Customer Service,

I hope this email finds you well. I am writing to report a significant issue with a recent delivery I received through your courier service. My tracking number is D73484183.

Unfortunately, upon receiving the package, I discovered that the LED TV inside was severely damaged. The screen is cracked, and there are visible signs of mishandling during transit. I have attached several...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunal Katariya
Feb 18, 2024
Feb 19, 2024
This thread was updated on Feb 19, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding Courier

On 14th february 2024 I send a courier from Ratlam to Jaipur on KHANDELWAL GIRLS PG but but due to various branch of KHANDELWAL GIRLS PG i mentioned the wrong address and i am trying to raise the query for the same to modify the address but they are not accepting it and the courier is not delivering to it's receiver so please look into the matter because the courier is to important to deliver on time to the correct person so please contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santhosh-kiran.k
from Hyderabad, Telangana
Feb 15, 2024
Feb 15, 2024
This thread was updated on Feb 15, 2024
Report
Copy

Urgent: Complaint Regarding Undelivered Parcel with Reference Number 7D6910796

Address:SURYA ENTERPRISES MIRIYALA NAGA SURYA H.No:2-125, Main Road Sarapaka , Burgampahad, Mandal ,Bhadradri Kothagudem District SARAPAKA NEW KHAMMAM 507128
Website:dtdc-tracking.co.in/dtdc-sarapaka-new

Dear DTDC Customer Service,

I am writing to express my dissatisfaction with the service provided by your DTDC branch in Sarapaka. I have been experiencing issues with the delivery of my items. Despite receiving tracking messages from my company since January 13th, 2024, I have not received my package as of February 15th, 2024.

Every time I check the status, it shows 'out for delivery- Non Serviceable Area'....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My package ( Tracking No: X55098379, Reference No:[protected], Booking Date:06th feb'24 ) was supposed to get delivered today (07th feb'24 to Delhi (Pin Code: 110043).

But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".

The address provided is definitely correct and the delivery person did not even call once on the phone number provided....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Where the hell is my package? V89520642. I paid for express delivery and I even don't the the correct tracking status. This is not acceptable. If it is not delivered by today I will take action on DTDC. This was urgent delivery and agent assured me of delivery by today. But the package is still in intransit status. How much time does it takes to go from Pune to Sangli. If it is not delivered by today night I will take this matter to concerned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neeraj_Noida
from Noida, Uttar Pradesh
Feb 2, 2024
Report
Copy

Long delay in Courier delivery : Z34398925

Pathetic response from such a listed company.

It has been 5 days and the courier has not delivered.

No response from anyone in DTDC....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am writing to express my extreme dissatisfaction with the service I have received regarding the delivery of my parcel from udhampur (182101) with tracking number 7D3311451. The parcel as of today(2feb, 2024), it has not been delivered, and the lack of communication from dtdc end has only added to my frustration.

The tracking information indicates that the parcel has been in the local facility for the past two days, yet there...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy