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Railways Complaints

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IRCTC - Non allotment of Lower Berth

User
 ARUN224941 on Jul 29, 2014
PNR No: 6432333346 Date of booking on 29.07.2017 at around 12:20 pm Berth preference requested for Lower, but even if availability exists for lower berth it has been not allotted while booking e-ticket. Requesting for explanation for this and please explain what is the reason behind asking...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Railways

IRCTC - Inconvenience faced while booking a ticket.

User
 Poulami Sarkar on Jul 28, 2014
At dot 8 I saw there were 433 tickets in New Delhi Howrah Duronto. I filled in the details and at 8:03 I clicked the pay option and it shows sorry we regret no tickets available. If within 3minutes the tickets get over then you need to change the system for sure. Either we fill in the details...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Railways

IRCTC - Wrong message from IRCTC

User
 Neha Taneja on Jul 27, 2014
I got a SMS of confirmation from IRCTC on 27/07/2014, stating that my ticket with PNR number 6629587727 for date of journey 27/07/2014 got confirmed. Though the ticket was booked for 28/07/2014 with the same PNR, because of this I went through all chaos of travelling to the station and there...
Complaint comments Read comments Complaint country Shahjahanpur, Uttar Pradesh, India Complaint category Railways

IRCTC - harassment by chief commercial manager,southern railways,park town,chennai-3

User
 sankabattula on Jul 26, 2014
My name is Dr.S.Venkata Rao, 64 yrs, belongs to Andhra pradesh, a senior citizen working in Perambalur medical college, Tamilanadu as a Professor and Head of the Department. In Perangalattur I purchased a local train ticket for Rs.10 to Chennai park, and I catched the moving local train in a...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Railways

IRCTC - Improper name boards / multiple numbers for same trains

User
 rakesh rajaboina on Jul 26, 2014
Dear sir We have booked a ticket from WL to BPL on 26 july 2014 in TAN-Jammu Express(16787). The PNR numbe of the ticket is : 4164870300. When we reached the station and waiting for the train, there was a other train Himasagr express (16317) reached station at 7:45. We could not see any...
Complaint comments Read comments Complaint country India Complaint category Railways

Indian Railways - Complaint for stolen of my luggage during traveling in the train theft bag in train 2AC COACH

User
 nvanigota on Jul 26, 2014
I am Narendra vanigta traveling in train no. 12116 sidheshwar express from solapur to mumbai cst on wednesday july 23rd 2014 my PNR no 8513590663 AC TWO TIER coach no A1 seat no 42 on 24 july morning 7AM I was awaken after dadar station before CST MUMBAI station and suddenly I see that my Luggage...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Railways

Eastern Railway - late run of the passenger trains

User
 lopamudra.rinku on Jul 26, 2014
I am a weekly passenger of the malda barddhaman passenger train 53418 dn and often I suffer due to its late run. Most of time it is allowed to depart from the malda station atleast after 15 to 20 mins only after the arrival of Haldibari up superfast express. Moreover the malda enquiry staffs...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - refund against train more than 3 hrs late

User
 satish verma on Jul 25, 2014
dear sir/madam, i have filed a TDR for cancellation of travel ticket while the train was more than 9 hours late and the travel done by bus as it was urgent. but the IRCTC mailed me that the train went right time and TDR filed after due time, which is not correct at all. i again made a representation...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - Failure of Bio Toilet system and unauthorized entry of passengers in AC bogies

User
 sprakashca on Jul 25, 2014
I was travelling in train no. 18426 from Raipur to Balangir on 24.07.2014 in AC 3 tire coach. My observations are

1. The system of Bio Toilet is a complete failure. Whenever I have travelled, I have observed the same. Very bad smell is coming from the toilets. Toilets are not...
Complaint comments Read comments Complaint country Balangir, Odisha, India Complaint category Railways

Indian Railways - Demanding money by pantry staff and coach assistant in rajdhani express

User
 prajish.m@gmail.com on Jul 25, 2014
Dear sir, I would like to bring to your attention that pantry staff and coach attendance are demanding money from passengers in rajdhani express. I travelled in rajdhani with my family on 23rd July 2014 from Trivandrum to ernakulam. Pnr no:2835440030. I am surprised that on the second day...
Complaint comments Read comments Complaint country India Complaint category Railways

Southern Railway Suburban Trains - Continuous late arrival and departure of trains

User
 VipinT on Jul 24, 2014
Sir,

I am a state govt official residing at gummidipoondi. I travel by the unit trains that runs between chennai central and gummidipoondi/sulurpet. I am travelling since the past 8 years. Most of the trains doesnt arrive in time both in the morning as well as evening. Even Yesterday(24.07.2014)...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Railways

IRCTC - IRCTC Generated Duplicate Tickets - Had to Suffer 9582 Rs

User
 abansal6 on Jul 24, 2014
GreetingsTeam, I would like to have your support to resolve my issue with IRCTC (Indian Railways). I havebeen following up with IRCTC through emails on email id - care@irctc.co.in since last 20 days but I amnot getting any fruitful response from there side, from my experience I would have...
Complaint comments Read comments Complaint country Meerut, Uttar Pradesh, India Complaint category Railways

General & Tatkal - Difference in Base fare in General & Tatkal

User
 Veer Vikram Mishra on Jul 24, 2014
When I booking 3A in General Base fare is coming 431 Rs. but When i am trying to Book Same Ticket in Tatkal Base fare is coming 692 Rs. and tatkal charges 250 Rs additional The Difference is coming more than 261 Rs. Why is it.

Need more information

Vikram Mishra
Complaint comments Read comments Complaint country Bharatpur, Rajasthan, India Complaint category Railways

IRCTC - Not able to see history due to that not able to cancel

User
 getkeyur on Jul 24, 2014
I have booked 2 tickets on 7-June-2014 8:20 pm, with PNR No.8724755892, DOJ: 27-July-2014, fare:540, RAC 91, 92 I want to cancel it but not able to see it in history in old as well as in new links. Now only 2 days left so How do I do cancel. Today its 24-July-14. Keyur Gohel 09879313256...
Complaint comments Read comments Complaint country Ahmedabad, Gujarat, India Complaint category Railways

P Rajkumar - Poor quality food served on trains

User
 Rajnalini on Jul 23, 2014
I am a frequent traveller of train Satapdhi (formerly Duronto) from Chennai to Coimbatore and food served is of inferior quality and we have no choice of food variety . It is only a chapathy very cold a stale dhal, paneer kurma or chicken curry . It is totally national waste as most of the passengers...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Railways

IRCTC - Difference in Base fare between General ticket and Tatkal ticket.

User
 mohanpmp on Jul 23, 2014
Hi, I booked tatkal ticket from Tirupathi to Vijayawada for train 12625(Kerala Express) for Journey on July 25, 2014 There is a substantial difference in base fare and price breakup as below General Sleeper Ticket: 215(Base fare)+30(superfastcharge)+20(Reservationcharge)=265(Total fare) Tatkal...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Railways

IRCTC - Exclusion of many banks from the list of net banking, hence the inconvinience in booking a ticket.

User
 indra.deshmukh.007 on Jul 23, 2014
At first, the online ticket booking included state bank of hyderabad in SBI associates group. But after my account got modified automatically, it's not there. So I'm unable to use my account for ticket booking as I cannot pay for it. Please include some more banks in it....
Complaint comments Read comments Complaint country Jalna, Maharashtra, India Complaint category Railways

IRCTC - Deactivate my irctc account, email id, mobile no

User
 rksidda on Jul 22, 2014
my name is ramakrishna, now i want to deactivate my IRCTC account my USER ID - RAMASIDDA, EMAIL ID- rksidda@yahoo.co.in, mobile no - 9949700504 & 9399995837 . so please kindly deactivate my IRCTC account, EMAIL ID, MOBILE NO immediately. please deactivate my account....
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Railways

IRCTC - Money not refunded for TDR filed on PNR 2360056920

User
 sunnyraj306 on Jul 22, 2014
Sir, With respect to my PNR 2360056920, I would like to state that i filed the TDR at 00:53 on 30th june while the train departed from my boarding station i.e. PATNA much after 02:00 (according to www. trainenquiry.com), so how come my request for refund can be denied based on the reason...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Railways

IRCTC - pune howrah duranta dirty toilets!

User
 Darshana Ganguly on Jul 22, 2014
I was travelling in train 12221, pune hwh duranta express from pune on 21st of july, 2014. The toilets had cockroaches and was dirty from the very boarding point. Throughout the 2 day journey it was never cleaned. Increase in train fare(approx rs.2500) and having such dirty toilets is not tolerable....
Complaint comments Read comments Complaint country India Complaint category Railways

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