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Railways Complaints

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IRCTC - Complaint against malda division for my retiring room

User
 Sneha saha on Nov 22, 2014
I had booked retiring room on dated 10/11/14. My Pnr no. Is - 6435351942 and my train no. Is- 13483.on arrival date when I asked for booking the authority told me the room is not vacant and you have no booking . when I show all details of my booking and my paid slip and my confirmation of the...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - IRCTC Website is not working properly

User
 shaktipp on Nov 22, 2014
I booked a Premium special train ticket on IRCTC on Dated 22-Nov-2014 (From Bangalore YesvantpurJunction to Bhubaneswar). After payment, HTTP 404 error found. I did not get any SMS and Email notification from IRCTC so I thought transaction was cancelled. I waited for 5 minutes After 5 minutes...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Railways

IRCTC - TDR STATUS SHOWS CR REGISTERED BT REFUND AMOUNT NOT RECEIVED

User
 neeehha39 on Nov 22, 2014
Hi Support team, I have booked a tatkal ticket from MGS to NDLS for Magadh express on 29th Oct, 2014 and Date of Journey was 29th Oct, 2014. For reason train delayed more than 3 hours and the passenger has not traveled, I filled the TDR for the same in IRCTC against my ticket and the status...
Complaint comments Read comments Complaint country Varanasi, Uttar Pradesh, India Complaint category Railways

IRFAN AHMED KASHMIRI - Request for refund settlement for ticket cancelation PNR - 8127040486

User
 IRFAN AHMED KASHMIRI on Nov 21, 2014
Dear sir I request for settlement, for this dispute.. Note:- Dear Customer, With reference to your request for refund for PNR Number: 8127040486 for reason "Passenger Not Travelled.", we wish to inform you that your request for refund has been filed successfully against Reference...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - 59387 TRAIN DAILY LATE ARRIVALS

User
 manish8818 on Nov 20, 2014
Train number 59387 was usually Late I Travel by the Ujjain to Indor and back.Its always that the train gets delayed by Half an hour or sometimes even one hour .It is very sad that the local train cannot follow the timing correctly .I would like the Local government or the Indian Railway to make...
Complaint comments Read comments Complaint country Ujjain, Madhya Pradesh, India Complaint category Railways

Indian Railway - Paid the full amount; both charging ports not working, side-upper birth was less than 5 feet 8 inches length.

User
 Laxmikant Kachhap on Nov 20, 2014
Recently I had to visit Vizag, I left from Bangalore via Bhubaneshwar Express in a 3rd AC compartment. Everyone these days have at least one portable device including mainly our Mobile phone, no bother, I had my laptop too. I got a side-lower seat and fortunately there was a charging point,...
Complaint comments Read comments Complaint country India Complaint category Railways

Priya Ranjan Das - ATVM CARD CANCELED BY RAILWAY

User
 Priya Ranjan Das on Nov 20, 2014
Hi dear, I've purchased a ATVM card form Bardhaman railway ticket counter. Few days ago I recharged My card by RS 500. After this one day when I went to cut a ticket from it, It shown me card is bad. So, I contacted to counter from where I purchased it. They told me card will be replaced next...
Complaint comments Read comments Complaint country Bardhaman, West Bengal, India Complaint category Railways

IRCTC - TDR FILED BUT REFUND WAS 50 % ISTEAD OF 100%

User
 ruman.corr on Nov 20, 2014
I had filed TDR for train is running late more than three hours and passenger is not travelling. According to refund rules of indian railways if train is late more than 3 hours full amount will be refunded. And the train is late more than12 hours. But irctc refunded me rs 185 instead of...
Complaint comments Read comments Complaint country Aligarh, Uttar Pradesh, India Complaint category Railways

refund of ticket - Irctc not refunding money

User
 Mithun Chowdhury on Nov 19, 2014
Hi sir, I am writing this mail in sheer dissappoinment as there is nothing done by irctc and TDR team. My money is not refunded till now after 14 months. They are cheating customers and making money. My father who is a senior citizen is not able to board the train and the money is also...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Railways

IRCTC - Unsuccessful transaction, amount debited

User
 Chitranjan Gaba on Nov 19, 2014
Respected authorities
It is to inform you that I had tried to book tickets on irctc from shakurbasti to bhatinda..twice, but unsuccessfully the amount was withdrawn from my pnb account and the tickets weren't booked.what I hope is that my amount would be refunded as soon as possible.waiting...
Complaint comments Read comments Complaint country Faridkot, Punjab, India Complaint category Railways

IRCTC - Refund Amount not received

User
 Kamlesh Chandwani on Nov 19, 2014
My PNR is 8448599213. Due to delay in arrival of Train I had to cancel my journey. As it was E-Ticket, I had to fill up Online TDR. To my surprise the amount is still not refunded and it's over 3 months. My Journey date was 25th July.

I have sent 'n' no. of emails...
Complaint comments Read comments Complaint country Thane, Maharashtra, India Complaint category Railways

Eastern Railway - Introduce a Local Train in Burdwan Sealdah via Bandel Naihati

User
 amitmath85 on Nov 19, 2014
There is only one train in the above mentioned route. So I request you to introduce at least a train in office time (arrival at 9.00 am and departure at 6.30 pm from Sealdah). Thus many of Govt. and private sector employees will be benefited. Take it seriously and start a train in the above...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Railways

IRCTC - TDR rejected for diverted train

User
 chandu623 on Nov 18, 2014
sir, I have booked ticket PNR no. 6733239365 from TDD to YPR. But the train HWR-YPR was diverted on the journey date (13-oct-2014), and train didn't travel through boarding station. I was trying to file TDR from 13-oct-2014 for this eTicket, but I was getting following error. "TDR will be...
Complaint comments Read comments Complaint country West Godavari, Andhra Pradesh, India Complaint category Railways

IRCTC - Refund of tkt booking amount

User
 Dr S M H Zaidi on Nov 18, 2014
Sir, I have booked my onwards journey ticket by 22405 up Gharibrath to travel from ALD to Aligarh to travel on 19.11.2014, PNR No. 6734573740 but the train was late by more than 3 hours I filed the TDR for the same. But my return journey was also booked by 22406 dn Gharibrath under Tatkal scheme...
Complaint comments Read comments Complaint country Allahabad, Uttar Pradesh, India Complaint category Railways

Eastern Railway - ATVM machines out of work for days...

User
 Mayukh Mukherjee on Nov 18, 2014
It has become very distressing for passengers like us to see that all ATVM machines are out of order. This has been a regular picture at Howrah statation. Adding to the burden most of the ticket counters remain unmanned even at rush hours. In this era of techological advances more ATVMs should...
Complaint comments Read comments Complaint country Howrah, West Bengal, India Complaint category Railways

Southern Railway - Unpunctuality of Chengalpattu to beach train

User
 velsaki on Nov 18, 2014
The train from chengalpattu to beach in the morning hours are always too late. And also they changed the train fast in to local. Due to this the peoples and college students can not go with their timings. Even some attendance for private company employees. Please take necessary action to ensure...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Railways

IRCTC - Anamolies in the IRCTC Pilgrim Packages

User
 gauravsinghal2@gmail.com on Nov 17, 2014
With lots of trust on Indian government run'IRCTC', we had booked Dakshin Darshan Pilgrim Packages for our old aged parents, but the tour is coming out to be a big failure with the kind of hardships faced by our Parents on account of mismanagement and misco-ordination. The Tour started just...
Complaint comments Read comments Complaint country Jaipur, Rajasthan, India Complaint category Railways

Southern Railway - Unauthorized travelers in First class Compartments / Compartments size

User
 rt_richu on Nov 17, 2014
Dear Sir, We are first class passengers and daily we use to travel by the Arakkonam - Chennai Fast train (43408) by 6.53 am from Thiruvalangadu ( TO) to chennai central (MMC). We are not able to even board the train because of the heavy crowd in the first class compartment. And Compartments...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Railways

IRCTC - Did not receive ticket cancellation amount

User
 soumen on Nov 16, 2014
I have booked a ticket through an agency. I cancelled the ticket on 29/10/2014 and got a message from IRCTC saying collect the money from agent. I repeatedly tried calling the agent but he is not responding. He took Rs. 2000 for one sleeper class ticket. Please help. PNR 4821349894. Bangalore...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Railways

IRCTC - refund of failed transaction of e ticket dated 3 nov 2014.

User
 raopvs87 on Nov 16, 2014
Dear Sir, I booked a ticket from kacheguda (kcg) to guntur on 3rd Nov 2014.A failed transaction occured under transaction No. 100000109949539. It is appearing in your site but when I tried to know the status of refund it is not giving any answer. Hence, I request your good office to refund the...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Railways

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