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Railways Complaints

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IRCTC - Ticket Refund-TDR Filed

User
 chetannep on Aug 21, 2014
I have booked ticket for 15.08.2014 but due to ill health we have not travelled and accordingly filed TDR. TDR ID NO 100000008692994(Dear Customer, With reference to your request for refund for PNR Number: 8626260470 for reason "Passenger Not Travelled.", we wish to inform you that your request...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Railways

Railway Department Central Railway, Nagpur Division - IRREGULARTY OF STN MANAGER AT PLO RLY STN

User
 swatisam on Aug 20, 2014
RES SIR, OUR STN MANAGER SHRI MR. SAVAI LIVES AT WARDHA COMES AT 11.00 AM FROM TR NO 51262 AT 11 AM & RETURN FROM 12833 AT 4 PM . BEFORE & AFTER PASSENGER ARE HARRASSED WHO HAVING ANY COMPLAINT.UN AUTHORISED SELLERS AND BEGERS ALSO MAKING BUSSINES AT STN. BLACK MARKETING OF TATKAL TICKETS...
Complaint comments Read comments Complaint country Wardha, Maharashtra, India Complaint category Railways

IRCTC - How Ticket is booked before 8.00am on 60 days

User
 nilaksha on Aug 20, 2014
Sir, As per your facility railway ticket will booking open before 60 days for our convenience. But right now i have check for 20.10.2014 in 12129(Azad hind Exp)only 26nos 3AC and 126nos Sleeper coach available. How it happens if booking will open tomorrow morning at 8.00 AM how these seat...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Railways

Indian Railways - IRCTC - File TDR Request Failed (Due to TDR not filed in prescribe time limit)

User
 ssaini02 on Aug 20, 2014
Dear sir, PNR no. 6432218371, Transaction id: 100000039324554, Train no.13005 / AMRITSAR MAIL Date of Booking : 24-Jul-2014, Date of Journey : 15-Aug-2014, From RAMPUR (RMU) To : AMRITSAR JN (ASR) Class: THIRD AC (3A) Quota : GENERAL, Total Fare :Rs 872.47.I did not travel by this train as it...
Complaint comments Read comments Complaint country Udham Singh Nagar, Uttarakhand, India Complaint category Railways

IRCTC - Irresponsibility of Ahmedabad Railway Station

User
 Riturj on Aug 20, 2014
Dear Sir, I am Rituraj Singh citizen of India residing in Jaipur, Rajasthan. sir I booked my Tatkal tickets in Delhi- BDTS Garibrath- 12215 from jaipur to Ahmedabad on dated 14/08/14 with PNR No.- 2261577868 and its reaching time at Ahmedabad was 01:20 am next day and I also booked the tatkal...
Complaint comments Read comments Complaint country Ahmedabad, Gujarat, India Complaint category Railways

Personal - TDR Filled void PNR No: 4263673577

User
 RAJESH KUMAR GUNUPUDI on Aug 20, 2014
Dear Sir, I have booked a ticket with PNR No: 4263673577, to be travelled on 14/08/2014. As there was heavy traffic jam around Secunderabad I could not board the train intime. I missed it. I have filed TDR on the next day 15th August 2014. Today I received the mail, quoting that Refund...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Railways

Online SBI - Ref No. IGY2749726 - Unnecessary Debit of Rs. 266.24 in the account - reg :-

User
 Chandran E K on Aug 20, 2014
Though I booked 2 railway tickets through Net Banking facility, 3 debits are made in my account statement. The transaction Ref. No.s through which the bookings are made are IGY2749287 & IGY2751062. I have not made any ticket booking as per Ref. No. IGY2749726. Please look into the matter...
Complaint comments Read comments Complaint country Kozhikode, Kerala, India Complaint category Railways

IRCTC - TDR filed but didnt receive the refund money

User
 saivinay on Aug 19, 2014
Ticket Amount: 400.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No VINAY KUMAR THAM 23 Male CNF S1 64 TDR Details Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 08-Aug-2014 17:28:06 HRS TDR...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Railways

Indian Railways - hand bag was stolen by unknown person & value is Rs.24,800/- at Thirupathi railway station

User
 askkn on Aug 19, 2014
Respected sir,

This is to bring to your notice that my wife hand bag had theft
by unknown person while shifting my luggage in
Sleeper coach at Krishna express on 7th aug
2014,


Actually I have plan to travel with old mother
(age...
Complaint comments Read comments Complaint country Chittoor, Andhra Pradesh, India Complaint category Railways

IRCTC - Falsifying

User
 prasannasb on Aug 19, 2014
I planned my holiday and booked tickets of railway to udaipur from ahmedabad before 1 and half month. And before one day irctc gave me message saying tickets are confirmed. And when i reached there was cancelled train! The train was cancelled for 1 whole months! That's why it caused me...
Complaint comments Read comments Complaint country India Complaint category Railways

Eastern Indian Railways - Pathetic condition of Dhauli & Shatabdi on Hwh - Puri - Hwh sector

User
 shobha agarwal13 on Aug 18, 2014
It is a matter of shame that the basic facility of commuting is not available to the citizens of India. One is expected to shell out the increased fares for journeys in trains which are not even washed and cleaned before travel. A coach infested with cockroaches, pockets full of litter, broken...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Railways

IRCTC - no one is picking up phone

User
 anukaran on Aug 18, 2014
I have try to calling when call is connected then no any executive are receive a call why?
this is payable no, I loss rupees-50 for calling but no is pick up a call?
my train has passed approx. RS 600 loss due not receive a call .
who is responsible for it ? how Irctc will...
Complaint comments Read comments Complaint country Pune, Maharashtra, India Complaint category Railways

IRCTC - No proper parking slot for four wheeler

User
 mgonugunta on Aug 18, 2014
Hi Sir, I have not seen any proper parking slot for four wheeler parking in Chennai central railway station. Lot of people are travelling from Chennai central but no proper minimum facility. I would like to bring your attention regarding below points: 1. No proper parking slot for 4...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Railways

IRCTC - Money is not refund in my account

User
 sumsim83 on Aug 18, 2014
Dear Sir I have cancelled tickets for following, till date I am not getting refund amount PNR No. 4465456876, Transaction ID 100000050517088, Train No. 12840, DOJ 11.10.2014, Cancellation ID 100000007672634 PNR No. 4511526378, Transaction ID 100000050480098, Train No. 18048, DOJ 11.10.2014,...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - Cockroach in ajmer shatabdi

User
 suman2708 on Aug 18, 2014
Reference to IRCTC Complaint no-020, date 14.08.14, from Jaipur to Delhi, Phone 9810670571, There were lot of cockrach at the seat . Their were children with us and they were very scary and uncomformatble the complete travel time . Our complete journey was ruined . .We could not sit on the complete...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - Tdr amount not refunded

User
 poojavenu on Aug 18, 2014
I have logged a complaint about tdr and the details are shown below
Tdr transactions details
Transaction id: 100000030777193train no./ name: 16630/malabar expresspnr number: 4611066531 date of journey: 12-aug-2014 date of boarding: 12-aug-2014 date of booking: 10-jul-2014 from:...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC + Overnite Couriers (Sunil Upadhyay) - Season Ticket not delivered by the OVERNITE Couriers

User
 sandy8791 on Aug 18, 2014
This is with regards to an issue with a Season ticket (FC) booked online using IRCTC on the 24th of July 2014 for the start date of 28th July . The season ticket was not delivered by the courier team (Overnite couriers) till now – there was no update on what had happened for the last 10 days....
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Railways

Indian Railways - Train canceled, but money not refunded

User
 91.dhawal on Aug 18, 2014
Train cancelled but money not refunded
Train cancelled but money not refunded

1- confirm ticket transaction

Transaction id : 100000049129113
Pnr no :6730991630
Train no. Name : 12321 / mumbai mail
Date of booking : 09-aug-2014
Class...
Complaint comments Read comments Complaint country Allahabad, Uttar Pradesh, India Complaint category Railways

IRCTC - ammount not refunded against cancellation

User
 Kasturi Bapatla on Aug 17, 2014
I booked a train ticket on 13th august 2014 from secunderabad to nellore. Transaction Id is 100000052967486 and PNR No. is 4819198945 the amount is Rs. 375/-. It was not confirmed so I cancelled on 14th august at 3.00 pm. I got message that the amount will be refund in my account but till now...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - Senior Citizen quota option not available for e ticket

User
 reachedward on Aug 17, 2014
Dear Sir While booking etickets through Amarkantak Express ( train no 18253) for journey from Bilaspur to Bhopal, only "General quota" and "Ladies quota" options are available for selection. "Senior citizen quota" option is not available for selection. As a result when I tried to book...
Complaint comments Read comments Complaint country Korba, Chhattisgarh, India Complaint category Railways

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