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Railways Complaints

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Northern Railway - Misbehaviour by Senior. T.C. Kamal Dev

User
 Anil Sharma advocate on Apr 20, 2014
On 18-04-2014 at about 3:00 PM, I boarded in chair car in Janshatabdi Express from Delhi to Una (Himachal Pradesh). I purchased the current ticket at Partap Nagar station, Sabzi Mandi (Delhi) and at about 3:30 P.M. Senior. T C Kamal Dev reached the coach and while checking tickets he started...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Railways

IRCTC - amount has been debited but the ticket has not been booked.

User
 Sankalp Srijan on Apr 19, 2014
Sir, it is for your information that I have book my ticket for train no : 13006 ASR HWH MAIL in AC 3 from VARANASI TO PATNA JN. on journey date 6/5/2014 . The amount has been debited from my account but the ticket has not been booked. Therefore kindly issue the ticket or refund the amount. DETAILS- date:...
Complaint comments Read comments Complaint country Patna, Bihar, India Complaint category Railways

Indian Railways - meals not provided as promised

User
 Rohini Corporation on Apr 19, 2014
against the newly started premium express with train no. 09051, Surat-Chappra premium, there's no meal provided to the passengers travelling as per promised while booking the ticket. Moreover, the meal charges were already included with the total fare. passengers are strictly facing so many...
Complaint comments Read comments Complaint country Jabalpur, Madhya Pradesh, India Complaint category Railways

Railway - Tatkal ticket booking is a irritating facility provided by railways

User
 valliktmuthu on Apr 18, 2014
Tatkal tickets always fly like hot cakes. Booking online is a useless facility provided railways. Either site will not open or the stages provided by online irctc will not move smooth. Instead railways department can consider removing online Tatkal booking and provide everything at counter itself....
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Railways

Central Railway - Official of Ticket Counter - GPO lane

User
 Mehroo Parvaresh on Apr 17, 2014
Yesterday, Wed 16th April at 11 a.m. only two ticket counters were open. People have to stand in long serpentine queues. Your officials were busy talking on their mobiles and people had to wait. Suggest you open up more counters for ticketing. Your officials need to talk and behave decently...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Railways

IRCTC - non refund of TDR for ticket i haven't used

User
 anis123 on Apr 15, 2014
I have filed TDR for 3Tier AC ticket for ticket dated 13 Feb 2014 1 day before actual departure, i didn't traveled on 13/02/2014 with PNR no 6127450560 on Train no 12443,

But IRCTC send me mail "With Reference to your PNR No:6127450560, we regret to inform you that...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Railways

IRCTC - Refund not yet received for canceled tickets of December 2013

User
 Sharmila Roche on Apr 15, 2014
Dear Sir/Madam,

PNR Number : 8440226558
Transaction ID : 0781038501
Train No & Name : 12163/ Chennai Express
Date of Journey : 22 December 2013
Number of Tickets : 6

I would like to inform you that the above six tickets were booked...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Railways

DRM's Office, Bhavnagar (Para) - Stay away from this people

User
 Ajittembe on Apr 15, 2014
To
GM-WR
CHURCHGATE, MUMBAI.
SUBJECT-Grievances pertaining to disbursement of my husband Shri S W
Tembe's pending 13month arrears and a compensatory employment with WR
to one of my son.
Respected Sir
This dialogue is in reference with all...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Railways

IRCTC - forgotten password and answer of security question

User
 bhat5 on Apr 14, 2014
please help sir i have forgotten my password and security question answer my user id on irctc is sbhat12345 and registered email address is sbhat68@gmail.com and phone no is 9311455206 please send the password to my email or phone number imediately i hope you will look to this problem...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Railways

IRCTC - Not returning the money against the TDR filed against the PNR No:6623691265

User
 shivamverma on Apr 14, 2014
I had file the TDR against the PNR no .662369126 . Reason: I am travelling from Kanpur Central to Anand Vihar Terminal through train 22405 Bagalpur to AnandVihar Garib Rath on 23/3/14 at 2:55 AM. But I came to known that train was late and it will come on 24/3/14 on Monday. So I raised the...
Complaint comments Read comments Complaint country Kanpur, Uttar Pradesh, India Complaint category Railways

IRCTC - taking bribe by coach attendants in train no. 12975

User
 Reejarajan on Apr 12, 2014
Inspite of having RAC, passengers were not given berths and are travelling as 2 persons in one berth, as the coach attendants here asking bribe and giving seating arrangements for the waiting list people. And empty berths were occupied by attendants. This is a clear case of corruption. Really...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Railways

IRCTC - TDR File ticket, but not refund on 18 Jan.2014 Journey date

User
 anismith00 on Apr 12, 2014
Hello Sir,

PNR No. "2455076235 " date of journey 18 Jan. 2014 The Train was late for more than 5 hours .actual time of departure was after 06:50 AM on 18 Jan.2014 and TDR Filed on 18 Jan 2014 at approx 09:30 AM. As per revised rule (D) Train Running More than Three...
Complaint comments Read comments Complaint country Gautam Buddh Nagar, Uttar Pradesh, India Complaint category Railways

Indian Railways - Fraud - RAC unused tickets

User
 sunjug on Apr 11, 2014
I would like to share my very bad experience with the Railways. I booked two tickets thorough IRCTC for my daughter for Rajdhani for consecutive days (10th and 11th November, 2013. The 10th ticket was waitlisted and 11th was confirmed. The PNRs were 2613211481 and 2822880956. On 10th Nov. at...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - Canceled ticket, money still not refunded

User
 atharkhan3 on Apr 11, 2014
I have booked a ticket on 26-Mar-2014 having pnr no 4507331953, and my transaction ID was 0876167352. I then cancelled this ticket on 27-MAR-2014, as ticket was not confirmed. But still i have not got the refunded money for it while IRCTC shows that amount has been refunded.My cancellation Receipt...
Complaint comments Read comments Complaint country Hyderabad, Andhra Pradesh, India Complaint category Railways

IRCTC - Ticket canceled, irctc showing it is refunded, but not refunded

User
 nandan.kumar2 on Apr 9, 2014
I have booked a ticket on 30-MAR-2014 having pnr no 6726167040, and my transaction ID was 0878797602. I then cancelled this ticket same day on 30-MAR-2014. But still i have not got the refunded money for it while IRCTC shows that amount has been refunded.My cancellation Receipt Number: 409334360753...
Complaint comments Read comments Complaint country Khordha, Odisha, India Complaint category Railways

Eastern Railway - Refund of train fare-Ticket Deposit Receipt No.27444

User
 dilipsingh_0657 on Apr 9, 2014
Abnormal delay of train to reach Howrah station on 23.11.2013 due to cyclone in Andhra Pradesh. The original TDR No: 27444 was submitted to CCM (refunds) Kolkata-1 on 09.12.2013 and the acknowledgement card has been received. Since there was no response, a reminder was sent on 06.02.2014 and...
Complaint comments Read comments Complaint country Kolkata, West Bengal, India Complaint category Railways

IRCTC - Deduction of rs 111.24 on 06.04.2014

User
 ankitcooyo@gmail.com on Apr 8, 2014
Dear Sir, On 06.04.2014 made online ticket payment of Rs.111.24/- through my BOI Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at pgsupport@billdesk.com for any queries".Due to holiday bank entry was on 07.04.2014....
Complaint comments Read comments Complaint country Jalandhar, Punjab, India Complaint category Railways

South Western Railway, Hubli HQ - Parking fees at Hubli Railway Station.

User
 uskakodker on Apr 7, 2014
I have seen some persons with parking tickets selling them to scooterists and motorists, inside Hubli railway station compound. No other railway station charges parking fees. Has SWR started the new practice? These people were not seen before. There are no signs showing tariff etc. The railway...
Complaint comments Read comments Complaint country Dharwad, Karnataka, India Complaint category Railways

Railway Hijra - Harassment by hijras on trains and platforms

User
 vdharan on Apr 7, 2014
Dear Sir,

When I am a frequent traveller. I travel to chennai and bangalore by train every week. Everytime I board the train, a group of Hijras come and demand for money. If not given any money to them, they use a very bad language and even get ready to manhandle or try to remove...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - No preference is given for a consumer while booking

User
 Peteracrpc on Apr 5, 2014
When i started booking my ticket in TATKAL Quota from Mayiladuthurai(TN) To Chennai the availability of ticket was 117 then i started booking, when i came to the passenger details page there it showed the Ticket availabilty as 79.So i proceeded with the process and in the payment screen the...
Complaint comments Read comments Complaint country Chennai, Tamil Nadu, India Complaint category Railways

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