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Railways Complaints

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IRCTC - INCORRECTLY TDR CLOSURE

User
 Arish786 on Nov 26, 2014
Hi I have filed a TDR Registration No: CNR211014W43443 against PNR 6333895544 on 15th October, 2014. The reason for filing TDR was "Passenger Not Travelled Due To Ticket In RAC After Chart Preparation". After more than a month the IRCTC has Repudiate TDR and mentioned reason "As per...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Railways

IRCTC - Not recevied TDR amount

User
 ashu_iert on Nov 25, 2014
Dear Sir As per your policy, if E-ticket is not confirmed than the ticket amount by deducting some transaction charges will refund to the same bank account. I have booked ticket from my IRCTC ID ashu_iert" but ticket was not confirmed and I got the message in my mobile regarding the status...
Complaint comments Read comments Complaint country Allahabad, Uttar Pradesh, India Complaint category Railways

Hero Motocorp - fuel consumption more then as adviced by company.

User
 shibshankar Das on Nov 25, 2014
I have been purchased a scooter from GALAXY MOTORS, Bilaspur(C.G.) On 13.09.2014 Invoice no. 11205-02-SHIV-0914-2766.Details of Scooter are given below: (i) Model: MAESTRO DELUX PANTHER BLACK, (ii) Engine no. JF32AAEGH30617, (iii)Chassis no. MBLJF32ABEGH30890 (iv) AMOUNT : Rs. 48, 700/- During...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - Non-receipt of cancelled amount of PNR 2465393017,Transaction ID:- 100000118324544.

User
 KAMAL SUBEDI on Nov 25, 2014
Dear Sir/Mam, As per your policy, if E-ticket is not confirmed than the ticket amount by deducting some transaction charges will refund to the same bank account. I have booked ticket from my IRCTC ID "kamal_sub1" but ticket was not confirmed and I got the message in my mobile regarding...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Railways

Indian Railway - Complaint Regarding Train delay

User
 atri1718 on Nov 25, 2014
Respected Sir/ Madam I am a resident of Unnao District, I used to travel by train Lucknow Kanpur Memo Passenger train, but all these trains have no definite schedule to reach on time .The distance between Kanpur to Lucknow about 72 KM only, but not a single Local train scheduled on time. If...
Complaint comments Read comments Complaint country Lucknow, Uttar Pradesh, India Complaint category Railways

railway IRCTC - Ticket is not booked but transaction is completed

User
 waqar7820 on Nov 25, 2014
i have booked ticket from irctc online booking service but i did not get pnr or ticket no. but transaction is successfully done and amount of 591 is debited from my account all details of booked ticket history is given below. Transaction ID: 100000123651902 PNR No: Train No./Name: 12136 / NAGPUR...
Complaint comments Read comments Complaint country Nagpur, Maharashtra, India Complaint category Railways

IRCTC - TDR showing "CR Repudiate"

User
 sanjeevtewari on Nov 25, 2014
I filed a TDR as my parents had not travelled on the ticket. Please see below. But the status shown as "CR Repudiated". Kindly help. ------------------------------------------------------------------------------------------------------------------------------------------- TDR Transactions...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Railways

IRCTC - Not able to update details in IRCTC Trains registration_IRCTC #558735

User
 Subodh Komte on Nov 24, 2014
IRCTC #558735 My id is registered on IRCTC flights by name mkomte50. I want to use IRCTC Trains option. I am not able to update my details in system Please update my office address in the system. I am getting error while updating. I have sent more than 20 emails to care@irctc.co.in My...
Complaint comments Read comments Complaint country Mumbai City, Maharashtra, India Complaint category Railways

IRCTC - TDR Process but not refunded till date ( more than 4 monthO

User
 Amlan Adhikary on Nov 24, 2014
Dear Sir, I filed TDR on 2nd Aug 2014 for Train No./ Name: 12151/SAMARSATA EXP PNR no 8626272517 as train was late more then 3 hrs. I spoke to customer care but they told railways has not verified. So as it will be done fare will be return to my account. Sir, requesting to verify and refund...
Complaint comments Read comments Complaint country Sundargarh, Odisha, India Complaint category Railways

IRCTC - Rash behaviour to consumers

User
 Athul Satheesh on Nov 23, 2014
On 22 November 2014 we bought 3 tickets from one of the JTBS ticket counter at the Kozhikode railway station. It was for the journey from Kozhikode to thrissur. (Ticket no. 973335496) The ticket cost us Rs.168. I paid Rs.200 and got only Rs.22 in return. When we found out that I went back...
Complaint comments Read comments Complaint country Thrissur, Kerala, India Complaint category Railways

IRCTC - Complaint against malda division for my retiring room

User
 Sneha saha on Nov 22, 2014
I had booked retiring room on dated 10/11/14. My Pnr no. Is - 6435351942 and my train no. Is- 13483.on arrival date when I asked for booking the authority told me the room is not vacant and you have no booking . when I show all details of my booking and my paid slip and my confirmation of the...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - IRCTC Website is not working properly

User
 shaktipp on Nov 22, 2014
I booked a Premium special train ticket on IRCTC on Dated 22-Nov-2014 (From Bangalore YesvantpurJunction to Bhubaneswar). After payment, HTTP 404 error found. I did not get any SMS and Email notification from IRCTC so I thought transaction was cancelled. I waited for 5 minutes After 5 minutes...
Complaint comments Read comments Complaint country Bangalore, Karnataka, India Complaint category Railways

IRCTC - TDR STATUS SHOWS CR REGISTERED BT REFUND AMOUNT NOT RECEIVED

User
 neeehha39 on Nov 22, 2014
Hi Support team, I have booked a tatkal ticket from MGS to NDLS for Magadh express on 29th Oct, 2014 and Date of Journey was 29th Oct, 2014. For reason train delayed more than 3 hours and the passenger has not traveled, I filled the TDR for the same in IRCTC against my ticket and the status...
Complaint comments Read comments Complaint country Varanasi, Uttar Pradesh, India Complaint category Railways

IRFAN AHMED KASHMIRI - Request for refund settlement for ticket cancelation PNR - 8127040486

User
 IRFAN AHMED KASHMIRI on Nov 21, 2014
Dear sir I request for settlement, for this dispute.. Note:- Dear Customer, With reference to your request for refund for PNR Number: 8127040486 for reason "Passenger Not Travelled.", we wish to inform you that your request for refund has been filed successfully against Reference...
Complaint comments Read comments Complaint country India Complaint category Railways

IRCTC - 59387 TRAIN DAILY LATE ARRIVALS

User
 manish8818 on Nov 20, 2014
Train number 59387 was usually Late I Travel by the Ujjain to Indor and back.Its always that the train gets delayed by Half an hour or sometimes even one hour .It is very sad that the local train cannot follow the timing correctly .I would like the Local government or the Indian Railway to make...
Complaint comments Read comments Complaint country Ujjain, Madhya Pradesh, India Complaint category Railways

Indian Railway - Paid the full amount; both charging ports not working, side-upper birth was less than 5 feet 8 inches length.

User
 Laxmikant Kachhap on Nov 20, 2014
Recently I had to visit Vizag, I left from Bangalore via Bhubaneshwar Express in a 3rd AC compartment. Everyone these days have at least one portable device including mainly our Mobile phone, no bother, I had my laptop too. I got a side-lower seat and fortunately there was a charging point,...
Complaint comments Read comments Complaint country India Complaint category Railways

Priya Ranjan Das - ATVM CARD CANCELED BY RAILWAY

User
 Priya Ranjan Das on Nov 20, 2014
Hi dear, I've purchased a ATVM card form Bardhaman railway ticket counter. Few days ago I recharged My card by RS 500. After this one day when I went to cut a ticket from it, It shown me card is bad. So, I contacted to counter from where I purchased it. They told me card will be replaced next...
Complaint comments Read comments Complaint country Bardhaman, West Bengal, India Complaint category Railways

IRCTC - TDR FILED BUT REFUND WAS 50 % ISTEAD OF 100%

User
 ruman.corr on Nov 20, 2014
I had filed TDR for train is running late more than three hours and passenger is not travelling. According to refund rules of indian railways if train is late more than 3 hours full amount will be refunded. And the train is late more than12 hours. But irctc refunded me rs 185 instead of...
Complaint comments Read comments Complaint country Aligarh, Uttar Pradesh, India Complaint category Railways

refund of ticket - Irctc not refunding money

User
 Mithun Chowdhury on Nov 19, 2014
Hi sir, I am writing this mail in sheer dissappoinment as there is nothing done by irctc and TDR team. My money is not refunded till now after 14 months. They are cheating customers and making money. My father who is a senior citizen is not able to board the train and the money is also...
Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Railways

IRCTC - Unsuccessful transaction, amount debited

User
 Chitranjan Gaba on Nov 19, 2014
Respected authorities
It is to inform you that I had tried to book tickets on irctc from shakurbasti to bhatinda..twice, but unsuccessfully the amount was withdrawn from my pnb account and the tickets weren't booked.what I hope is that my amount would be refunded as soon as possible.waiting...
Complaint comments Read comments Complaint country Faridkot, Punjab, India Complaint category Railways

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