Claimed

Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Last updated Mar 22, 2024
Complaints 1679
Resolved
846
Unresolved
833
Quick Links
Statistics
Share
Contacts

File a complaint to Mondelez India Foods / Cadbury India

Having problems with Mondelez India Foods / Cadbury India?

File a complaint and get it resolved by Mondelez India Foods / Cadbury India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mondelez India Foods / Cadbury India
Customer Service Contacts

Mondelez India Foods / Cadbury India Phone Numbers

Mobile
1800227080
290
143

Mondelez India Foods / Cadbury India Website

Mondelez India Foods / Cadbury India Head Office Address

Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Mondelez India Foods / Cadbury India reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aatiff
from Gaya, Bihar
Sep 20, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dairy milk silk chocolate quality

Dear team,
One of batch while consumption felt off texture, flavour and smell even.
It's a bit Rancid odour,
And little bitter off taste, with patche texture on chocolate blocks
Product code K 20307
Pkd 07/03/22, use by 06/03/22
Location available, Gaya-Bihar...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Dr. Shilpa Jain
Sep 19, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Report
Copy

I am complaining about the worms found in the hot chocolate powder

Address:First City Project Mihan New Khapri, DPS

I have bought the hot chocolate powder recently when i opened it i saw worms in it . The product is packed in february 2022 and is to be used before Jan 2023....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sharon Hemima
Sep 18, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
Report
Copy

Oily chocolate

The white wrapper was completely drenched with oil and the taste of the chocolate was horrible. This happened with many dairy milk silk chocolates...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
being nikhil
Sep 13, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Report
Copy

Shortage of chocolates in the whole bidar district

Address:Beside hanuman temple apmc yard humnabad, Humnabad

Dear sir we are authorized cadbury distributor from humnabad bidar district karnataka we are not getting the chocolates from ur side...from last 6 months...ur depo is in hydrabad they are selling the chocolates there only. Then what is the use of distributor...I want to resolve the issue

Regards
Sri sangameshwar agencies
Humnabad...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Soubhik Goswami
Sep 13, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cadbury Dairy Milk in not proper condition

Respected Cadbury India
On 12th of September 2022 I bought a packet of celebration and where I was given a dairy milk. When I opened it up i was upset to see the white layers on it and the condition was not at all good. It is totally unsatisfying that being one of the best companies of the world few products of yours are getting damaged due to packaging or some other kind of issues. We are not so rich to buy Cadbury all the time. Kindly...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Promona Chatterjee
Sep 12, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cadbury dairy milk silk chocolate in bad condition 5 months before expiry date

I bought a Cadbury dairy milk silk and it's printed expiry date is February, 2023. Today (12th September, 2022) when I teared the plastic wrap, a foul smell came out. Then I saw the chocolate and it was covered with fungus.
I believe this happened because of negligence during packaging. This is unacceptable, I didn't expect this kind of negligence from Cadbury India....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aryansindian
from Budaun, Uttar Pradesh
Sep 12, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Report
Copy

Chocolate silk rs175 is smelling really bad and oily

Address:Cadbury daily milk silk chocolate rs175, bought from saket store budaun India
Website:Cadbury dairly milk

Chocolate that i have bought today from (saket store budaun up india ) is smelling very bad and oily and rotten but it is not expired according to its date...it taste really bad and can not be eaten......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Praveen7642
Sep 12, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged/Spoiled product

Address:Nellore

Hi team,

I bought a box of 6.6 gram chocolates and i opened it, it had small white spots all over it, it was infected. Cadbury is such a big firm and i never expected this kind of products from them. I want proper explanation on this.

Package details are below:
A20214 C 2 PKD: FEB2022 02:28.

Thanks and regards,
Praveen N....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Ssssssppppp
Sep 11, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fungus on every dairy milk chocolate bought in past 2 months!!

This is my 3 time to find fungi on dairy milk silk chocolate. First I thought it is the white layer that they have mentioned on the package and had few pieces but later I found it is actual fungus on it. It is extremely disappointing to get a molded product. It's expire is "next year".
It is not my first time though, during Rakshabandhan I bought a cadbury celebration box, every single chocolate in it was molded and was consumed by...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sep 11, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality of chocolate regarding

Address:Madurai

Yesterday I bought cadbury daily milk ₹5 chocolate15 numbers. The chocolate is crispy there is no chocolate taste. Please solve this issue, I attached photo of the chocolate which I bought....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
YadavSandhu
Sep 9, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dairy milk red velvet chocolate

I bought red velvet chocolate. When I opened it the smell of chocolate was so foul . Then I tried one piece in inner side of chocolate there is fungus. Then I threw it . I request you to look at the matter and refund my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Apurva Korgaonkar
Sep 9, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cadbury chocobakes

Wish to complain about my recent purchase of Cadbury chococakes brand. I purchased 22 packets of this brand for distribution. This was purchased from Haikosupermarket, Powai, Mumbai, Maharashtra, India .
Not only am I disappointed but I am shocked at the turn of events.
Instead of getting what we purchased we have received 4 packets which were tampered in some way or the other.
Empty packets
Broken content packetsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navneetsurana
Sep 8, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got half and deformed chocolate twice

I purchased temptations almond retreat and got a half and deformed chocolate inside and it look unhygienic too. This had happened twice. If you can't maintain the quality then simply don't sell it. Its my hard earned money....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vadla manasa
Sep 8, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cadbury dairy chocolate

When i eat that chocolate i feel some different type taste and smell before buying only i checked date and everything. But when i eat it it was not good i opened complete pack of the chocolate i same small white dots on that and smell dots on that like fungus...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhaykhanna
from Banposh, Odisha
Sep 5, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Report
Copy

Dairymilk silk smell

Address:C-38 vishal enclave, Rajouri garden

I got cadbury celeberation and 1st chocolate i opend silk it had a very worst odor it stale or smell as if it has some kind of chemical or petrol etc plz change it as its not fit for consumption...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swarup Panja
Sep 4, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cadbury 5 star

Dispute item...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manangupta
from New Delhi, Delhi
Sep 3, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Report
Copy

Cadbury silk oreo

I got chocolate 3 days ago and kept it in the freezer and forgot about it. But after 3 days i noticed a strange smell of petrol Or kerosene and found out that it was coming from the packet of dairy milk silk oreo. It's wrapper and foil was completely drenched in oil. The chocolate is also not at all cheap at it was a 175₹ chocolate, and when you give so much money, you have the expectation of a good quality product....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
umang1701
from Varanasi, Uttar Pradesh
Sep 1, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
Report
Copy

Defect in 5 star

I opened my Cadbury 5 star, just to find chocolate bar covered with white dots all over and patches of dark brown colour on some parts. There is no expiry date or manufacturing date mentioned on the packet.
MRP- 10.00
Bar code number[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prateek kumar Gupta
Aug 27, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
Report
Copy

Dairy milk chocolate expired product

I purchased a dairymilk chocolate which is expired by the quality but the chocolate is under expiry date...the expiry date is 02/23. My daughter was about to eat...but I stopped her......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saloni goyal
Aug 24, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Silk Oreo chocolate

My chocolate is smelling like [censored] like it is stale. I don't know what's the problem but it's not good. I have eaten this silk Oreo chocolate so many times nd it tastes so good....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy