[Resolved]  Cadbury India — Bad Products Complaint Ref #1041264

Address:Pune, Maharashtra

Dear sirs, My son got a Celebrations pack as a present from a bank, for his academic achievements. We opened 2 chocolates from the pack, and both were bad. We also had purchased some Milk Chocolates wgich were bad. This was all reported and I was given this subject reference number by a mail I received from your Customer Service, informing that someone from your company would come and pick up the defective products for further investigation. I'm sorry to say that there is no response, no contact established by your company so far in the matter of this complaint. I also replied to the mail reporting no response from your company. I shall wait for 2 more days to hear from you, failing which I will lodge a complaint in the Consumer Forum / court. My email id is [protected]@gmail.com. regards. Atul Sulakhe. [protected] /[protected].
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Atul,

As discussed our Sales officer will be meeting you today.

Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    188
    Resolved
    846
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information