Cadbury India — Bubbles and white patches on product | |||
Got Cadbury celebration as gift on raksha bandhan opened Cadbury dairy milk and found white patches and round bubbles on it and opened five star it also had powered white patches and bubbles. Manufactured date is 2 months before April 2015. Was this information helpful? | |||
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
I am not an official representative of the company but i would like to bring some points to your notice regarding your complaint:
1. The product that you recieved may be expired (check the mfg date and best before).
2. The deposition of the white layer happens when the chocolate is not kept at a consistently cold temperature, that is, shifted from low temperature(cold) to high(hot) and then back again to low temperature(cold), so that may not be a health issue.
3. The powder and bubble formation happens when the cycle(cold-hot-cold) is repeated several times, especially during the monsoon or otherwise only months after the expiry date is reached. And yet, it may not cause any injuries to health.
Thank you,
a (not so)happy cadbury's consumer