Cadbury India — Chocolate gone bad

Address:Mumbai City, Maharashtra

I just bought a cadbury caramello few minutes back but when I open the pack it was wired inside very wired.It had small bubbles on the back.the colour of chocolate was very different taste of chocolate was awful chocolate was very dry.Shopkeeper sayd he buy product from authorised person. Quality of chocolate was not at all up to the mark. kindly look in to the matter and do the needful asap.
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Dear Apoorva,

Mondelez India Foods ltd (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com <mailto:consumer.service.[protected]@mdlz.com>, with your purchase and contact details.

Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell

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