[Resolved]  Cadbury India — FUNGUS ON MY CHOCOLATE

Address:Nagpur, Maharashtra

On 29th October 2014, i purchased two Cadburys and when i was about to eat them, i found it was infected with some white egg like structures ( probably a type of fungi). its packaging says it was packed on 09/14 C9 & K40913. It is a bit disappointing that such a big company is still unable to provide good quality products even now. What if a kid consumed it without noticing it ?? And this is not the first time i have seen such poor quality chocolates, i have also seen chocolates of same condition before also but I think its enough now. I thought i should act now against the so called best cocoa chocolate maker. I request the company to look at this issue and compensate me. I've attached some pictures of the chocolate which i was about to consume
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Complaint marked as Resolved 
i was so pleased by the customer care service of Cadbury when the executive came to my place, inspected the samples infected with fungi and took them with him and handed me over a brand new replacement. That is what a good reputated company is supposed to do for his his customers. CHEERS TO CADBURY & its customer care service.
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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I can be contacted on [protected] & my email : [protected]@gmail.com when needed. Thank You.

Dear Kakewahegruu,

Thank you for contacting us. Our consumer cell will be contacting you in this connection.

Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell

celebration pack contain spoiled chocolates and has fungus on it

Manufacturing date is june 2014... Pack contain many chocolate having fungus... I want my pack replaced My name aashish jain M.no. [protected]

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