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Mondelez India Foods / Cadbury India

[Resolved]  Cadbury India — Product Complaint

Address:Mumbai City, Maharashtra

Dear Sir, I have purchased 1 dairy milk 38g of Rs. 25/- and 1dairy milk fruit and nut 40g of Rs.40/- on 30.08.2014 from M/s. Sadguru Gen Store and Dry fruits. When i opened dairy milk 38g for consumption on 31.08.2014, i found that the said product is looking like fungus formed on it and its taste was not good. Product batch no:K40315 Pkd:03/14 B1. Please look into this matter very urgently. Regard/Vasudev L Amin (mob:[protected]/[protected]) Email:[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Sep 02, 2014
Updated by vasudevaamin This is to my earlier complaint dated 31.08.2014 through this forum regarding cadbury dairy
milk 38g pkd 03/2014 of Rs.25/- bad taste (fungus) and their subsequent response
number:1054301 towards my said complaint, i wish to inform you that,
their Representative has visited my home on 02.09.2014 at around 1.45pm
and replaced defect product with one new cadbury dairy milk Roast
Almond 42g MRP 45/-bearing pkd:02/2014 batch no:H40224 A2. and also took
away my 6g dairy milk MRP. 5/- along with defected dairy milk 38g.
without my consent or any replacement.

I strongly condemn the practice of giving old dated product has a
replacement and this type of attitude.
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Cadbury people contacted me through email and mobile number today and told that they will send their representative to my postal address within 2 days.
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