Cadbury India — quality

Address:Guntur, Andhra Pradesh

Dear Sir, I have purchased 1 dairy milk silk 65g of Rs 60.00 on 01nd September at Guntur, Andhra Pradesh, India. When I opened the Dairy milk silk I found white fungus formed on the said product. (silk: code H40412 C1. Pkd04/14). Please look in to the matter as the issue is most urgent. We celebrate every occasion with dairy milk products. Regards shannu
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Also, I tried to call the toll free #[protected] and wrote a mail to the mail id mentioned on the wrapper asking for suggestion to place a complaint regarding this. There was no response. Kindly, get back to me with a proper explanation.
Dear Shannu,

Mondelez India Foods ltd (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase and contact details.

Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell
I am eating Cadbury Dairy Milk since childhood days and I have never come across a change in taste of the chocolate in these many years until today when I bought three packets of Dairy milk from a grocery store in the locality and found the taste to be so different, I quickly checked the packet to find if it was something else, however everything is as it can be . I have it with me ...

Fungus on packed cadbury

I have purchased cadbury from retail shop and opened and found infected by fungus. very worst quality.

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