Cadbury India — Rotten chocolate within expiry

Address:

Lucknow, Uttar Pradesh, 226010

I have complained Cadbury India but no resolution received. Details given below... From: Upadhyay, Laxmi (UPE), Vodafone India Sent: Thursday, October 22, 2015 3:21 PM To: 'Consumer Relations'; 'consumer.service.[protected]@mdlz.com' Subject: RE: Response From Cadbury Consumer Relations - Ref # 1226626 How many more days to resolve the issue ? From: Upadhyay, Laxmi (UPE), Vodafone India Sent: Tuesday, October 20, 2015 11:30 AM To: 'Consumer Relations'; consumer.service.[protected]@mdlz.com Subject: RE: Response From Cadbury Consumer Relations - Ref # 1226626 From: Consumer Relations [mailto:[protected]@asia.epowercenterdirect.com] Sent: Tuesday, October 20, 2015 11:22 AM To: Upadhyay, Laxmi (UPE), Vodafone India; consumer.service.[protected]@mdlz.com Subject: Response From Cadbury Consumer Relations - Ref # 1226626 Dear Ms Laxmi We refer to your dis-satisfaction with Cadbury product. We assure you that Mondelez is very conscious of its responsibility towards society in general and consumer in particular. The consumer is central to all our decisions and processes. To redress your grievance, we shall be grateful if you could let us have the following details : - Your complete postal address (where you would like our Sales Officer to contact you). 3/374 Vishwas Khand Gomiti nagar Lucknow - Your telephone number (where you would like our Sales Officer to contact you). [protected] Upon receipt of your reply, we shall depute our Sales Officer to visit you. Please handover the product in question to him for our examination. Meanwhile please seal the product and store it in a cool, dry and hygienic place. We await to hear from you and assure you of our best services. FOR MONDELEZ INDIA FOODS PVT LTD (Formerly Cadbury India limited) Consumer Response Cell Ref #1226626