Cadbury India — Stinky smell from Cadbury Silk & Chocolate taste expired | |||
I had bought a Cadbury Silk orange from Prakash Stores, Tardeo, Mumbai on 14th July at around 7.45 PM. Once I opened the choclate at 9.30 PM the white cover inside looked dirty & on smelling it there was a very powerful foul smell out of it. On opening the inner cover there was a same smell from the choclate. On eating one piece it tasted very bad & tasted it has been expired. On checking the mgf date it was 14.4 & said best for 12 months. On 15th I went to the store & showed them the same they were shocked with the foul smell which smelt like some dirty oil & also the store person tasted the choclate & agreed that its tasting bad & not normal & there was a very bad foul smell from the choclate. This is absolutely not expected out Cadbury and was very upsetting. I feel like never having any cadbury product again as this choclate could create food poisoning & also other diseases. Kindly revert as too the reason for the same asap. Regrads, Jimit Desai [protected] Was this information helpful? | |||
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
This is absolutely not expected from a company like Cadbury. The response received from your end is shocking. How can you just pass off by saying it's a logistics problem. Is the consumer responsible of the logistics? Why should the consumer suffer.
Also the white cover of the chocolate was stinking & myself & my wife both had the chocolate which could have created Heath issues.
Please look into this at the earliest orelse I will have to take my complaint further.
Regards,
Jimit
[protected]
Also the white cover of the chocolate was stinking & myself & my wife both had the chocolate which could have created Heath issues.
Please look into this at the earliest orelse I will have to take my complaint further.
Regards,
Jimit
[protected]
dariy milk sliky
I bought dariy milk silky..my child bite the chocolate he bite inside the chocolate cockroche finger he vomiting back to back..plz dnt make mistake like this..i complain to that shop alsodamage dairy milk silk
Dear Team i brought one dairy milk silk of Rs 150, which is stinging like any thing.its really shameful that company like you delirved thses kind of products.i am going to fill a case in consumer court.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Mondelez India Foods ltd (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase details.
Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell