[Resolved] Cadbury India — Valentine's day offer of movie tickets | |||
Dear customer care, Writing this to get a response for availing the movie ticket offer. Had bought cadbury silk from reliance fresh, Bangalore, during the promotion of February 2014 offer for two movie tickets after spending Rs.200. Had called the given contact number on the voucher to register my phone I.e[protected] along with the reliance fresh bill number. Had received a SMS back. the problem is that the SMS is no longer there on my phone and have lost the voucher also. Want to book the tickets now but have lost the SMS. I still have the bill from reliance for the February month. Is there a chance for me to get the movie offer? Had Called the phone # [protected]/ [protected], but no response! Please help...! thanks, Yours loyal consumer, minu Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Hi Customer care cell,
Even after buying the chocalates worth more than 150 rupees, I cannot avail the offer.
I got the coupon after shopping for silk chioclates for Rs 165, and sent the sms as required. A messgae came back saying u can book ur tickets at a number given. When we call at this no, It says the operator is unavialable. It always says the same even during the timeframe mentioned in the msg (even during workdays and between 9am to 5 pm.
Can somebody tell me why is it so and then the company should be sued for making false committments if they cannot keep thir promises and do false advertising.
Cadbury/Reliance Fresh should answer this wrongdoing.
Please confirm me how I can avail this offer and last dat eis 22nd Mat 2014.
Please suggest or I will move to tke consumer court regardig this
Thanks,
Sandeep Kumar
[protected] - Delhi
Even after buying the chocalates worth more than 150 rupees, I cannot avail the offer.
I got the coupon after shopping for silk chioclates for Rs 165, and sent the sms as required. A messgae came back saying u can book ur tickets at a number given. When we call at this no, It says the operator is unavialable. It always says the same even during the timeframe mentioned in the msg (even during workdays and between 9am to 5 pm.
Can somebody tell me why is it so and then the company should be sued for making false committments if they cannot keep thir promises and do false advertising.
Cadbury/Reliance Fresh should answer this wrongdoing.
Please confirm me how I can avail this offer and last dat eis 22nd Mat 2014.
Please suggest or I will move to tke consumer court regardig this
Thanks,
Sandeep Kumar
[protected] - Delhi
Hello Sandeep,
I am writing to you to put your frustration at rest. I had posted my inquiry in the month of April regarding the movie ticket offer. The fault was mine to have lost the voucher as well as the SMS sent after registering my phone number. I am glad to inform you that the Cadbury company takes these inputs very seriously and had contacted me within couple of days to resolve the issue.
Not to forget that putting your comment on this site is equally effective in reaching out to the company.
Rest assured, you will hear from Cadbury Consumer Service Cell soon. Good that you hv mentioned the contact information of yourself along with the inquiry.
Good luck! Minu
I am writing to you to put your frustration at rest. I had posted my inquiry in the month of April regarding the movie ticket offer. The fault was mine to have lost the voucher as well as the SMS sent after registering my phone number. I am glad to inform you that the Cadbury company takes these inputs very seriously and had contacted me within couple of days to resolve the issue.
Not to forget that putting your comment on this site is equally effective in reaching out to the company.
Rest assured, you will hear from Cadbury Consumer Service Cell soon. Good that you hv mentioned the contact information of yourself along with the inquiry.
Good luck! Minu
Dear Customer Care,
I had purchased Cadbury Dairy Milk Silk from Reliance Fresh New Delhi during the promotion of February 2014 offer for two movie tickets. I had registered my mobile number but when I call to avail the offer and book the movie tickets, the call is always on waiting and never gets connected.
I have the Voucher number, Bill of Reliance Fresh and the SMS registration message with me.
Please resolve the problem ASAP as the offer is about to end.
Thanks,
Kanishka
I had purchased Cadbury Dairy Milk Silk from Reliance Fresh New Delhi during the promotion of February 2014 offer for two movie tickets. I had registered my mobile number but when I call to avail the offer and book the movie tickets, the call is always on waiting and never gets connected.
I have the Voucher number, Bill of Reliance Fresh and the SMS registration message with me.
Please resolve the problem ASAP as the offer is about to end.
Thanks,
Kanishka
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1679
Pending
187
Resolved
847
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
You will appreciate in the absence of the voucher and sms it is difficult to process the offer. However, as a special case we have agreed to accede to your request. Our agency will contact you in this connection.
Thank you,
Cadbury Consumer Service Cell