[Resolved] Cafe Coffee Day — complaining regarding the quality of beverage

yeuuei

from Bengaluru, Karnataka

Address:

Udupi, Karnataka

Hello, I'm regular customer from cafe coffee day Manipal hotel Krishna leela. Stuffs here are consistently changing and I supposed because of this they are not well trained to make quality drinks. cappuccino and matcha latte often doesn't up par with the other cafe coffee days nearby, either lack of the taste of coffee / tea or adding in too much water. Morover, stuffs spent more time warching cricket matches and TV than standing behind the counter to serve the customers. Sometimes, if there is an exexciting match going on, they will just simply make customers a sub par drink

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Complaint marked as Resolved

Cafe Coffee Day customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2015

Cafe Coffee Day Customer Care's response Dear Sir, We appreciate your effort in writing about your experience at Cafe Coffee Day. We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures. We would like to get back to you after investigating the issue at our end. Do let us know if we can call you and what is your contact number. We look forward to hearing from you. Regards, Team Cafe Coffee Day ([protected]@cafecoffeeday.com)