Cafe Coffee Day — Franchise security deposit is not being returned

Address:Chennai, Tamil Nadu, 600001
Website:Cafecoffeeday.com

I'm a franchisee in coffee day xpress division and from chennai. Our franchising agreement expired on 3 years and we wanted to take back our security deposit. We applied for the same since jan 2015. After 6 months they said us that you need to sign a closing form.

I went to the chennai office to finish the formalities by june 2015. Since then i'm just calling them every week and emailing them for which they don't respond on both. I've personally travelled for the same to their office at bangalore. They said it will be done in a month time. The visit was on dec 2015.

After which when i called they said next week, next week and the week never ended. During march ending they said me we can't do anything during march ending so kindly call next month. It's now may ending and no progress since then, just struck and can't decide how to get my money back from these people or company.

Any suggestion in this regard to get faster solution.

Thank you and warm regards for your valuable time and suggestions in advance.

Sudarshan murthy k.
Was this information helpful?
No (0)
Yes (0)
Cafe Coffee Day customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cafe Coffee Day
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    734
    Pending
    0
    Resolved
    538
    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
    View all Cafe Coffee Day contact information