[Resolved]  Cafe Coffee Day — Public Abuse and Humiliation by CCD employee mr. Sunil of CCD block L, connaught place.

Address:

New Delhi, Delhi

I HAVE HAD THE MOST HORRID EXPERIENCE AT CCD, BLOCK M, CANNAUGHT PLACE, DELHI. i was visiting CCD outlet number [protected] today with four friends. This included two women, an assistant commandant in the CRPF and an officer in the Indian Revenue Services. In the time that we were there we ran up a bill of 1500 rs. The cafe manager mr. sunil on being asked for water asked us to purchase a bottle. We agreed to it but at the same time pointed out that the waiters were serving glasses of water at other tables. To which the manager got rude and in the heat of the moment grabbed my friend by his collar. He picked up a fight and abused us and said "i am not here to take from you mother[censored]ers. You A***h*** are taking up too much space so [censored] off." This was followed by threats of 'dealing with us properly'. We were literally thrown out of the cafe. This is the most bizarre and humiliating experience i have ever had. Every one in the cafe was in complete disbelief and shell shock including me. My customer complaint number is 11426. If action is not taken in this regard i will approach the police.