[Resolved] Cafe Coffee Day — Rotten Food

Sujit K Sinha

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Among other food items, we purchased 2 Tandoori Chicken Sandwich for Rs 232 at your Cafe Coffee Day outlet in Meher Chand market in Lodhi Colony New Delhi and was given Bill no 2847 on 03/10/14 at 940 pm and my order number was 7. We ate all the food we ordered but asked the Cafe to pack one unit of the said Tandoori Chicken Sandwich for our young son. We reached home at 1015pm. My son ate one morsel in hurry but he found the sandwich completely rotten. I feel it was deliberate mischief on part of your staff as he seems to have to packed some left over food from a previous day. Packing completely rotten food is unimaginable in Delhi and even street hawkers dare not do such a thing. Please compensate me suitably. My email is sinha.[protected]@gmail.com I am S K Sinha C7-1 Sector !3 R K Puram New Delhi ([protected])

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Complaint marked as Resolved

Cafe Coffee Day customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2014

Cafe Coffee Day Customer Care's response Dear Sir, We appreciate your effort in writing to us via email and here regarding your experience at Cafe Coffee Day. We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures. We will get back to you shortly after investigating the issue at our end. Regards, Team Cafe Coffee Day [protected]@cafecoffeeday.com