[Resolved]  Cafe Coffee Day — Rude and ill mannered staff

Address:

Mumbai City, Maharashtra

Hi, I am a daily visitor in CCD specially Mindspace, Airoli one because I ahve my office in teh same premise and we catch up with all our friends from different companies/buildings in CCD . Till date the service was fine. No complaints. But yesterday, I encountered a staff (named Purva) who was actually very negligible. I ordered 2 99 combo (requested her to place 1 for Chocodunt+ cappuccino and 1 for chilli cheese toast + cappuccino). The order was very clear since me and my frend placing the order bot got it confirmed. But when the final bill was made, we saw it was both of them with chilli cheese toast. We told her we ordered for 1 donut and 1 with chilli tots but she rather blames my frend saying ki I confirmed and he said yes. Upon requesting her to cancel the order and place a new one, she clearly disagreed saying this is not possible. When we said fine then we do not want anything. She slams the money given and makes a face just showing enough attitude to convey we dont give a damn abt ur order. I assure to convey as many frends as possible to never vist CCD. I know this wouldnt stop your business but atleast I would be happy enough if my frends stop visiting CCD (Mindspace)